

At Wendy’s in Cincinnati, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Cincinnati, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 10765 Montgomery Rd, Cincinnati, OH 45242
Phone: (513) 530-0163
Order and Reservations
Order: Order online
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23 Wendy’s Locations in Cincinnati, Ohio
Wendy’s® | Home of Fresh, Never Frozen Beef Since 1969
Wendy’s 612 St Bernard in Saint Bernard, OH
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Reviews
Stopped in here to grab lunch just after leaving the hospital – Being so close to a care facility, one has NO IDEA what people are going through. – Therefore the atmosphere should be that of peace, kindness, and professionalism.
As I entered there was this cloud of funk that could be felt. Then while I was eating my sandwich I got to hear some young man get his butt chewed out right up front by some female that appeared to be a team lead or supervisor.
I have served in leadership positions for nearly 2 decades and I would NEVER speak to a team member with that tone of voice – Especially in front of customers.
YES – All team members make mistakes! It’s part of working together as a team.
But from a management standpoint:
1) You don’t speak to another human in that tone of voice. If your having a bad day – Take a break and recompose yourself.
2) You can be practice authority and calmness at the same time. You just tell a team member what is expected of them and if they violate those instructions – Allow them to suffer the consequences after proper coaching (no yelling required). – Speaking to people like that and raising your voice is just wrong.
NOW… If it’s a LIFE SAFETY issue that could endanger another person… Then yes, yelling and raising your voice is applicable to get a point across for the safety of others and prevent injury to another. — But this is burgers and fries… maybe a frosty. Not a critical mission that requires intense responses.
3) You DO NOT front a team member in front of other staff and ESPECIALLY not customers.
In closing…
I believe the boss (where the buck stops) needs to take the time to train their leadership staff on how to properly coach and motivate a team that wants to succeed without the negativity in front of the team and customers.
1000% unprofessional
PS: The fries were good.