


Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
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1003 DURHAM RD, Roxboro, NC – Arby’s
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Reviews
Perfectly made tastes great. Give that grill person a raise.
This location clearly needs some hands-on training. I witnessed a horrible interaction between the staff and a customer ending with the displeased customer leaving and multiple staff members “flipping off” that customer… Right In the drive thru window in full view of the other customers waiting.
During this same visit I sat in the same line for over 25min. My food did not warrant even eating it had sat so long. I am appalled that Arby’s management continues to let this location exist like this. The staff should be more concerned about doing their job better than acting like white trash hoodlums.
When referring to my review from 3yr ago (below) it is clear they have no intention to improve this store {pre or post covid-19}
This location must have a high turnover rate. I’ve reduced my previous 4 star rating due to poor customer service as well as poor advertising.
When you have a product on window signs, the marquee, and the menu board…. And a customer orders it, deliver it! If that is entirely not possible for whatever reasons, offer some type of customer concession to make up for your deficiency.
This location did neither, upon ordering the short rib sandwich, I was told that the sandwich was an old promotion that they aren’t doing any longer. No offer of a discount, no rationale, just made me feel like I was asking for something obscure.
Attached are photos of the “old” promotion..
Customer service is the keynote here, or lack thereof.
I personally recommend the half pound used to be called Big Montana