Sarah Klassen
They definitely need to hire more help! Takes 30 minutes to get food and most of the Employees don’t have a clue what’s going on! There is one sweet girl that works the front in the evening she definitely goes above and beyond her job! Wish I knew her name!
… moreStupid Fast John
I had a simple order at table 107, i put the number in to have it brought to the table. They waited over 30 minutes and finally yelled my number for me to get the meal at the counter at which point everything was ice cold… Only mcdonalds in the entire country ive ever been to that did this. More expensive and less of everything else guess thats mcdonalds new slogan. ♂️
… moreJamison Yoder
Ordered on the mobile app got there at 6pm. Only ordered hamburger a medium fries and a happy meal. Waited for 45mins!!!!! Fries were cold!! Alva Oklahoma McDonald’s is very crappy and has gone down hill quickly!!! Wish we had our old McDonald’s still……best thing was we actually received napkins this time.
… moreKimberly Alley
30 minutes to get 4 mcchickens is insane! Youre short staffed but youre whipping all these orders out after me is ridiculous. I ordered ahead on the app at 1:25 and im still here waiting it is now 1:52
… moreMr. Noob
Placed an order online. Had to wait in the drive through for a good bit got to the window told me to park in a waiting spot for my food and then still took over 30 minutes to get my food.
… morejeff fisher
If dining in expect to wait! Drive thru comes 1st, online 2nd and dine in, well you don’t really count! Waited more than 20 minutes for food on several occaions. Mickey D has lost thier focus!
… moreTammy Carter
We went into this Alva, OK store about 4:30pm on Wednesday, April 23, 2025 and went to the kiosk to order since everytime we go in there anymore they seldom even have anyone at the counter because they seem to want everyone to use the kiosk. Just like the last time they didnt have any table tents at the kiosk but I made our order and had my husband grab a tent from by the register. While I was finishing up the manager on duty came up and rudely clunked down a stack of tents as if it were my fault there werent any there and she hated she had to do something. She then proceeded to go back and started yelling at all the staff ordering them to clean the dining room (which she continued yelling at them the entire time we were eating) while they were clearly trying to make food not only for us but several others that were in drive thru, had door dash orders and more that came in behind us. When she brought us our food she had a plastic 1/8 pan with condiments with her and asked if we needed anything else. I asked if I could please have some salt, to which she said, “no, since you got no salt fries, we cant give you salt packets.” I was completely floored! I was like “are you kidding me?” She was like, “no, you said no salt and we burn oursleves, so you cant have salt packets.” My husband was stunned, he was like, “what?” Like, utterly confused. I simply said, “dont worry, we wont be back, they clearly dont know how to do their job so they blame us and refuse to give us salt.” First of all how does anyone refuse a product to a customer simply because they requested their food without a product? Second, if they didnt OVERSALT their fries 99% of the time no one would need to order no salt. Third, we only requested no salt on the fries, not the meat. Maybe our request for salt had nothing to do with the no salt fries, maybe it was for my burger and his fish. Which in reality, it was a little for the fries and the meat. Last, IT DOESNT MATTER what the salt was for, if a customer asks for something you give it to them. Your manager working on this day and time was so unbelievably rude and has NO business in this industry.
My sandwich was supposed to be no onions and it had onions so I took it up and as aggravated as I was about the salt and as much as I wanted to go off on her, I politely explained the issue, to which she turned around and started yelling at the kitchen staff to make a new sandwich NOW. Then when it came out she told the crew member, very rudely to, “take it out to THAT REDHEAD in the pink shirt!”
To say the least, this was the absolute WORST service I have ever, in all my 50 plus years on this planet, gotten. If I had to rate it, I would have given her -100. Not only was she rude to us she rudely informed another customer that he had to pay full price for a cup of water because of teens. Another guy came in and ordered to-go and was missing his drink and she rudely told him, ” you DIDNT order one!” (To which I say, isnt she supposed to suggestive sell when she sees someone is missing a component of a complete meal? As a manager, she should have caught there was no drink and suggested one, however, that would require paying attention and reading the order back, at which point he would have realized that SHE in fact did the order wrong as I heard him order a drink.) An older lady came in and she was rude to her.
The ONLY people she was NOT rude to was a group of young boys whom every time she called for them to get their food or drinks ignored her and she would gladly take it to them.
… moreKrystal Lynn
SLOWEST MCDONALDS EVER! I’ve tried drive thru, even mobile ordering and no matter what you’re waiting 20+ mins!
… moreRocky J Stone
This restaurant has issues with cleanliness inside and out. The parking lot is in bad need of having all surfaces pressure wash. You can’t walk across the parking lot without having to avoid oily surfaces and that is tracked into the building. The area just outside the drive through window is just nasty and attracts flies. The inside very seldom has clean tables. You have to try to find the cleanest and then wipe it down. Employees very seldom address anyone coming in.
… moreMaybree Albert’s #1 fan.
So we went through the drive thru and the lady that took our order decided to be rude and we got one thing ordered and she gave us our total when I wasn’t finished speaking she got an attitude when I was politely telling her I’m not done ordering and when we gave the card to pay she threw it at us once she swiped it and we asked at the next window to speak to the manager to address the situation the manager was very disrespectful and said “she’s not like that” refusing to acknowledge that she was very impolite.
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