Address and Contact Information
Address: 1206 Raritan Rd, Cranford, NJ 07016
Phone: (908) 709-1818
Website: https://www.phoenixcranfordnj.com/
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Reviews
K Araneta
I don’t know why I keep giving this place a chance. Third and last time for sure tonight. I ordered Szechuan Shrimp. $7.45 for something that had more broccoli than shrimp. Literally had 5 small pieces of shrimp. After I fished them all out, this is what was left – which I didn’t eat. I wanted shrimp for dinner, not a bunch of vegetables.
… moreKyree R
For as much onion there is in the fried rice and mushrooms, it had little to no flavor. The teriyaki chicken is more like bourbon chicken you get from a mall.. Not terrible just low quality and teriyaki chicken too sweet
… moreFernando melendez
Been coming here for years! Best Chinese restaurant in Clark/Cranford. I have recommended all my friends to Phoenix and they love it! Love the food here.
… moreStephanie Marty
I placed an online order at 6:00 p.m. with an estimated delivery time of 6:44 p.m. By 7:07 p.m., I still hadn’t received my food, so I called to check the status. They assured me it was “out for delivery.” When I called again at 7:22 p.m., I got the same response. By this time, I had been waiting almost an hour and a half, so I asked what kind of discount they could offer for the delay. Instead of offering any compensation, the owner suggested canceling my order entirely. I explained that I have kids waiting to eat and that it was getting close to their bedtime, but she still didn’t seem concerned. Then, when I called back at 7:38 p.m., she said she’d turned the driver around, effectively canceling my order after all that time.
I’ve ordered from this place before and tried to be a loyal customer despite some minor issues, but this experience was unacceptable. Waiting nearly two hours for food, only to be met with poor customer service and no resolution, is frustrating. If you value your time and appreciate good service, I’d recommend looking elsewhere.
Time stamps in pictures for reference.
… moreI’ve ordered from this place before and tried to be a loyal customer despite some minor issues, but this experience was unacceptable. Waiting nearly two hours for food, only to be met with poor customer service and no resolution, is frustrating. If you value your time and appreciate good service, I’d recommend looking elsewhere.
Time stamps in pictures for reference.
Ronald Bonadies
They don’t tell you about a delivery fee! Gave a generous tip! Sneaky business and food was average. Will never order again!! Owner called with apology because of delivery fee I was unaware of. Refunded it.Was principal — not fee.
… moreGlenda Lopez
HORRIBLE! I am so disgusted. The vegetable fried rice had small bones in it which caused to me to choke on one in my first bite. I will NEVER order from here.
… moreMichele Garone Gersten
Our lunch specials were very tasty. I had shrimp w/mixed Chinese vegetables in a brown sauce over white rice, and hot & sour soup. 5 shrimp were a very nice size. My husband enjoyed his meal as well, which was pork w/mixed Chinese vegetables in a garlic sauce over fried rice and an egg roll. Not many tables – maybe 4, but it was just lunch, so we sat & ate in. Will definitely go back.
… moreAtqra Xia
This was my first time coming here and it definitely did not disappoint. My friend recommended this place, so I had high expectations. The food was favorable and hot. The service was good and delivery was fast. Def would recommend again!
… moreRobert Vidal
One of my Barbershop customers Kevin spoke to me about the quality of service and food at Phoenix Chinese Restaurant as he does delivery for them. Yesterday afternoon I ordered House Special fríed rice.It was delicious and loaded. Excellent. Awesome choices from the menú. And good delivery. Definitely FIVE Stars.
… moreTOONVENTURE
My favorite menu are Beef / Shrimp Lo Mein , very authentic!! And The Shrimp with string bean in garlic sauce is awesome too !! Cindy (The owner) is very nice and friendly. If you get hungry at late night, This restaurant won’t let you down
Tony
… moreTony