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Mediterranean restaurant for thoughtful food with customizable greens & grains bowls, pitas & salad.
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Union Station – CAVA
Enjoy delicious Mediterranean dishes at CAVA in Washington, DC. Visit us for flavorful bowls, salads, and grilled favorites.
CAVA: Mediterranean Lunch, Order, & Pickup
In addition, CAVA uses tracking technologies, allowing us and others to collect and use personal information. This helps us improve your experience, get to …
CAVA at 523 H Street NE in Washington, DC
523 H Street NE Washington, DC, 20002 Call: (202) 459-4677 Get Directions Order Online Restaurant Hours sun: 10:00 am to 10:30 pm mon: 10:00
Reviews
Rosario calmo
Clean restaurant ! Fresh food ! The best cava in DC i love this place the employees are super nice , Heidi and her team took good care of me thank u
… moreAisha M
I went to CAVA the other day and there was a hispanic woman with black hair, and she was seriously so kind to me. It was a little busy, but she didn’t rush me at all. I can be indecisive sometimes, and she was super patient while I figured out what I wanted. She took her time, made sure everything looked good, and was just really warm and genuine the whole interaction. You could tell she actually cared about doing a good job and making customers feel comfortable. It honestly made my day a little better. Customer service like that doesn’t go unnoticed, and I really appreciated her!
… moreShawn Morris
CAVA – M Street, Washington D.C.
Date Visited: July 2025
Ambiance: 3/5
The space itself was fine—clean, modern, what you’d expect from CAVA. But the vibe at the counter was terrible.
This is nowhere near an inexpensive meal!
Service: 1/5
Let me be clear: the woman working the front had no business being in a customer-facing role. As soon as I walked in, she hit me with, “Let me know what you want now or if not it doesn’t matter to me.” wild. I went ahead and placed my order, confused by her tone, but the police officer who came in after me was so put off, he refused to order and asked to speak with management.
She eventually apologized, but the damage was done. If someone’s attitude is that off-putting, they shouldn’t be the first face anyone sees. Honestly, she shouldn’t be interacting with customers at all.
Value: 3/5
Food was solid, but when the service makes you feel unwelcome, it’s hard to enjoy the meal.
TLDR:
CAVA needs to reevaluate who they’ve got at the front. The employee’s attitude was inappropriate, and it wasn’t just me—an officer from the local precinct walked out and asked for her to be removed. If management doesn’t take this seriously, they’re going to lose business.
… moreDate Visited: July 2025
Ambiance: 3/5
The space itself was fine—clean, modern, what you’d expect from CAVA. But the vibe at the counter was terrible.
This is nowhere near an inexpensive meal!
Service: 1/5
Let me be clear: the woman working the front had no business being in a customer-facing role. As soon as I walked in, she hit me with, “Let me know what you want now or if not it doesn’t matter to me.” wild. I went ahead and placed my order, confused by her tone, but the police officer who came in after me was so put off, he refused to order and asked to speak with management.
She eventually apologized, but the damage was done. If someone’s attitude is that off-putting, they shouldn’t be the first face anyone sees. Honestly, she shouldn’t be interacting with customers at all.
Value: 3/5
Food was solid, but when the service makes you feel unwelcome, it’s hard to enjoy the meal.
TLDR:
CAVA needs to reevaluate who they’ve got at the front. The employee’s attitude was inappropriate, and it wasn’t just me—an officer from the local precinct walked out and asked for her to be removed. If management doesn’t take this seriously, they’re going to lose business.
Natalie Gomez
This was my first time eating at CAVA and will definitely be coming back! TJ and the rest of the staff that works at this location was super friendly and the service was fast. I got the garlicky chicken shawarma bowl and cinnamon sugar pita chips – both were delicious.
… moreTimberly AlfaroHerrera
Yesterday I posted this review on yelp and I wanted to post it here too! “I was already overstimulated and exhausted and all I was craving was a cava bowl. When I tell you this cava brought my happiness back I’m not even exaggerating. Not only did my food hit the spot. I had great very short convo with one of the managers, I think her name was Heidi? She was so sweet and made feel important. She saw how upset I was and decided to lift my spirits. She didn’t ask why I was upset. All she said was “ I see you’re upset, and I want you to leave this place with greatness. Don’t forget that no matter what you’re beautiful and you shouldn’t worry about things that would take your beauty away. Some times smiling can make your world brighter.” Since then I realized I’ve been smiling while enjoying my food. I’m writing this review because you can never find places that always care about their customers like that. I hope it continues to grow. I’m definitely making this cava my new cava place.”
… moreOscar Reyes
I had an excellent experience placing my first order at CAVA thanks to Heidi. She was incredibly friendly and patient, taking the time to walk me through all the menu options and helping me customize my bowl exactly how I wanted it. Her positive attitude and knowledge made the entire process easy and enjoyable. Great customer service like this makes a huge difference. Thank you, Heidi! Five stars.
… moreJohn Jones
I received excellent customer service from Heidi and food was also fresh, will be going back
… moreMabel Liriano
I had such a great experience at CAVA thanks to Anita! She was incredibly friendly, patient, and made sure my order was perfect. You can tell she really cares about giving great service — she went above and beyond to make me feel welcome. The food was delicious as always, but Anita’s positive attitude made the visit even better. Definitely coming back!
… moreAlison Flores
recently visited this CAVA location and had a great experience. The food was delicious, fresh, and well-prepared, and the customer service was excellent. The staff was friendly and helpful, which made the visit even better. Highly recommend !!!
… moreMonica Euceda
The vibe was super chill and welcoming — perfect spot to have lunch and enjoy a good meal.
Big shoutout to the manager, Heidi for running such a great team and having an amazing super friendly atmosphere and which was a really nice touch. You can tell everyone there loves what they do.
Overall, 10/10 — great food, awesome people, Can’t wait to come back!
… moreBig shoutout to the manager, Heidi for running such a great team and having an amazing super friendly atmosphere and which was a really nice touch. You can tell everyone there loves what they do.
Overall, 10/10 — great food, awesome people, Can’t wait to come back!