

Welcome to your Orlando Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Address and Contact Information
Address: 550 E Rollins St, Orlando, FL 32803
Phone: (407) 710-1075
Website: https://www.chick-fil-a.com/locations/fl/adventhealth-orlando?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
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Reviews
She did not thank me for coming in, nor did she say “my pleasure” at the end of the transaction. While her service wasn’t necessarily rude, it lacked the friendliness and attentiveness I’ve come to expect from this brand.
I did notice that the other team members consistently responded with “my pleasure” when I thanked them, which I appreciated. I just wanted to share this feedback in hopes of maintaining the high level of customer experience Chick-fil-A is known for.
Awesome new Chick-Fil-A location!
Order ahead on app to avoid lines (especially during weekday lunch).
Very Clean!
Super friendly employees!
Great downtown location!
Only location with a monitor that tells you if your app order (including door dash, and uber eats) is ready or if it is in process!
The restaurant is in the Advent Health building, right next to a Sunrail Station.
There is only outdoor seating and no restrooms so plan accordingly!
PRO TIP: if it’s a hot day and you want to eat in A/C environment get your spicy chicken sandwich and go next door to Starbucks. Buy a coffee and use their upstairs tables and chairs (very cool space in more ways than one).
I waited patiently for 4 to 5 minutes until another customer, who must have been a regular at this location, walked in and was enthusiastically greeted before being handed a bag of food. I still had not been acknowledged.
After that, a male customer walked up to the pickup counter and an employee asked his name before handing him his order. At that point, I had been waiting close to 5 minutes, so I asked the employee if they had my order. She looked and it had been sitting at the pickup counter all along—however all of the employees chose to ignore me while serving other customers.
If I had not said anything, I’m not sure how much longer I would’ve been waiting. I provided feedback to Chick-fil-A through their website but received a generic response via email that never addressed the real issue. I’m not sure why I was treated with such rudeness and disrespect, but these employees definitely need additional training in customer service and professionalism.
Thank you for going above and beyond.