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There’s a Burger King® restaurant near you at 2000 North Jefferson Avenue. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in MOUNT PLEASANT, TX serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 suc…
Well-known fast-food chain serving grilled burgers, fries & shakes.
Address and Contact Information
Address: 2000 N Jefferson Ave, Mt Pleasant, TX 75455
Phone: (903) 577-5613
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Order and Reservations
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Reviews
aubrie
The most extremely disappointing experience I had at this Burger King location involving an employee named Madison. I had paid for extra sauces with my order, and when I politely asked for them, she appeared visibly irritated. To make matters worse, my 16-piece nugget was missing from the order, so I went inside to have it corrected.
I stood at the counter for approximately 5–7 minutes without any acknowledgment, even after saying “excuse me.” Instead of assisting me, Madison responded that she was “busy tending to actual customers,” which was both disrespectful and unprofessional. While I was quietly speaking to my husband about how rude the interaction had been, she then escalated the situation further by saying, “we can keep running our mouth.”
When I spoke to the assistant manager, Claudia, she attempted to excuse Madison’s behavior by saying she was the only one taking orders and was already having a “really bad day.” While I can understand that fast-paced environments can be stressful, that does not justify rudeness or hostility toward paying customers simply trying to receive what they ordered.
This level of service was completely unacceptable, and I sincerely hope this issue is addressed appropriately so that no other customers are treated this way.
… moreI stood at the counter for approximately 5–7 minutes without any acknowledgment, even after saying “excuse me.” Instead of assisting me, Madison responded that she was “busy tending to actual customers,” which was both disrespectful and unprofessional. While I was quietly speaking to my husband about how rude the interaction had been, she then escalated the situation further by saying, “we can keep running our mouth.”
When I spoke to the assistant manager, Claudia, she attempted to excuse Madison’s behavior by saying she was the only one taking orders and was already having a “really bad day.” While I can understand that fast-paced environments can be stressful, that does not justify rudeness or hostility toward paying customers simply trying to receive what they ordered.
This level of service was completely unacceptable, and I sincerely hope this issue is addressed appropriately so that no other customers are treated this way.
Georgia Alderson
The food was wrong, they even gave soggy fries and onion rings, my kids nuggets were dried out, and wasn’t even able to eat them. The straws to our drinks were broken, not to mention my jalapeno bites were not even hot, or fresh plus they didn’t even give me my full order of them that I purchased. It’s ashame that I drive out of town to take my kids to the doctor and decided to eat at this restaurant afterwards to waste my money on the most awful food. & even had the manager laugh at me after having to go back in twice for the mess up, & still didn’t even get it right. I definitely won’t be coming back. Ohh & they was even eating the food from behind the counter while serving customers with the food as well.
… moreUnite Against Them
Pay put the rear for a 12 peice chicken fries and 12 peice mozzarella fries, and they can only goce 1 sauce pack? Lol I get this everywhere all the time. 1 for a 4, 2 for an 8, and 3 for 12 peice. Everywhere else. So I go in and ask flr more, and they with attitude give me 1 more lol really? Is it friggen gold?
… moreBarbara Tosh
I ordered in app when I got there they couldn’t find it kept saying it wasn’t placed, then after some arguing they miraculously found it. After I got home realized that the meal didn’t have drink(already paid for!) Did not get dipping sauce for cini minis or ketchup and napkins (asked for in app) plus the hamburger patty was burnt. The fries looked like they belonged in a kids meal(I could count the amount on 2hands with fingers left over) needless to say I was too far to go back. I was so angry when I tried to call them (2×) they would not answer the phone. I will NOT go back and I’m deleting app. If you order from there check your order before you drive off!!!
… moreS R
My family and I came here from out of town and were impressed. The food was fresh and very hot. The main dining room area was clean and the staff friendly and professional. The bathrooms needed help.
… moreJennifer Watts
This place is a freaking joke!! It took us 25 minutes to get 2 whoppers & a Dr pepper through the drive through!! THE DRIVE THROUGH!!!! We will not be back…and the employees were rude when I had to get out of my truck to go get the food…yea I was not happy but learn some customer service…give me a damn 2.00 off coupon or something..haha!!
… moreDakota Walton
I’m done with this Burger King. No matter when I’ve ever gone to this establishment they have never taken my order correctly they leave things off of your burger. They do not know how to take orders or push a button apparently. Not ever going back here again. TRASH KING.
… moreMike kunaschk
Honestly, the reviews scared me away. You can expect a couple of bad reviews no matter how good you are, however these reviews are horrible. Bad service starts with bad management, perhaps start thereafter work your way down.
… moreCarlton West
Look, I realize this is a massive Burger chain and they don’t make “gourmet” burgers. Laura, the manager, took my order and went back and made sure that I was getting the veggies I had asked for. The vegetables were fresh and crisp, the right amount of sauce, the bun was fresh. The restrooms were clean the restaurant dining area was clean, the parking lot was clean. So the five stars is for just a good old fashioned, hamburger with good service. And it was twofer!!
… moreJuan Fernandez
Very bad service. The cashier takes money and works at the register without gloves. She throws food when placing it on the counter. No napkins. Too much time to serve people. I don’t come back.
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