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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Tuesday | 5 AM–1 AM |
| Wednesday | 5 AM–1 AM |
| Thursday | 5 AM–1 AM |
| Friday | 5 AM–2 AM |
| Saturday | 5 AM–2 AM |
| Sunday | 5 AM–1 AM |
| Monday | 5 AM–1 AM |
Address and Contact Information
Address: 10501 Burbank Dr, Baton Rouge, LA 70810
Phone: (225) 769-0172
Order and Reservations
Order: Order online
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Reviews
mackenzie
I have never had a worse experience anywhere than I do every time I go to this McDonalds location, specifically anytime after 10 P.M. Employees are constantly rude and act as though you are bothering them by having the nerve to come to the establishment during operating hours to order food. Constantly making you pull forward despite no one being in line behind you, say they’re “waiting on fries” only to give you cold fries when they finally decide to give you your order. Once again, this happens when no other customers are there. wow. Typically, when you have a mobile order they want you to stop at the first window to get your receipt. I followed that pattern, said I had a mobile order then stopped at the first window for my receipt. No one was there. A woman at the second window screamed “MA’AM” loudly at me so I pulled forward. God forbid a girl want her receipt. We pulled forward, she rudely stated that they were out of tea gave us a replacement and told us to pull up to “wait on our fries”. Around five minutes later when we finally received our food, it was cold. Absolutely shameful experience. And it doesn’t surprise me because this location is ALWAYS like this at night. The only unsurprising thing about our order experience last night was that there wasn’t a group of employees smoking outside as there usually is. If you can’t have a good attitude about working in food service, maybe find a different job. Absolutely despicable service every time we go to this location. Shameful.
… moreRenai Yasuke
This location should just close down. If you dare to order a meal only ONE thing may be right. Their sweet tea is always horrible. If your fries are fresh you can count on you sandwich to be horribly made. Just skip this one and head to Perkins location or be disappointed.
… moreLaToya Lands
I came yesterday around 4pm and received horrible service. When I stood at the counter the workers kept looking at me and not saying anything. Didn’t get anyone to take my order or anything. Finally the guy that was on break came and told me to do my order on the kiosk. Okay whatever. The kiosk didn’t even give me a receipt. Whatever to that too. Then I’m waiting on my food. They didn’t even call out orders just sat them on the counter and walked away. Me and another guy finally went to look in the bags and even he was pissed they didn’t tell us it was ready. Then I’m waiting on my bottled water for my meal and again the workers are behind the counter looking at me crazy and ignoring me. I waited a few minutes then got frustrated and yelled hello a few times until I got someone’s attention. Finally got my water and left. Got in my vehicle and the fries were cold…not a big surprise. My McRib wasn’t even made right. Had the sticker on the box correct… extra onions and pickles. Do u think it had extra?? Of course not!!! I will never go back to that location and warn others also!!! Horrible, horrible customer service
… moreGabriell Hines
First of all we didn’t even want ts we wanted wild cherry icy’s. I ordered one medium icy and one small. The dark skinned girl with the stitch braids handed me two small Icy ‘s and laughed and told me to just take it
… moreKizzle beatzz
Went to order a meal on this day, jan 24.2026,around 9am, and ordered a coffee to go with the meal , asked for 4 sugars packets for the coffee and someone in the 2nd window was to lazy not to put sugar packets in the bag, this location is known to leave something out with a meal, to lazy to put everything in the bag that goes with a meal or break fast and 2nd window at this location is known to give customers beverages without ice too. They gotta do better
… moreJoseph Bryan
This place is bad, even for fast food standards. Rarely is there someone ready to take your order, and when they finally do, the order is wrong. It’s just really trashy. If the employees can’t do their job correctly, it makes me wonder about the quality of food I’ll be receiving. Avoid at all costs.
… moreEmily Claire
SO RUDE! i get its just mcdonald’s but i have NEVER been spoken to in since a rude way. this behavior should not be acceptable and since they did not want to answer phone this is what i have to do. it’s one thing when the customer asks for something they didn’t order but i ordered something and it was on my receipt and payed for and i was told “don’t ask i can’t come back outside leave.”
… moreC N C
The remodel is terrible the seats and decor are a big step back from the previous nice looking decor. Seating is small and the styling is child like and looks very cheaply done. It’s is unfortunate as this is a nice location with great potential. Hard to believe Management would waste is money on this remodel. When we came the burger grill.was broken so only friend products were available. Service and menu consistency and food quality is also lacking.
… moreTyra Guthrie
Horrible customer service. I had an issue with the cashier sipping on a red Frozen Fanta and scrolling on her phone not even paying attention to the fact that I was at the window trying to pay for my order. I get tired of waiting at that window get to the next window and somebody named Atlantis tries to hand me food. I asked for the manager she tells me that she is the manager. Claims that her name is Atlantis and can’t give me the name of the general manager of the store. She cuts me off and would not let me even make the complaints about the young lady scrolling on her cell phone at the window. Horrible customer service and I would not recommend this McDonald’s to my dog.
… moreEllen
I have no idea why this location has such a low rating. I went early-ish on a Saturday, but they were *quick* even for a drive-thru. I had a special order and it didn’t slow them down. I said good morning and they replied in kind. Food tasted yummy, coffee was good. They know what’s up here. High quality service, fast and efficient, polite and cheerful. Great job y’all!
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