Josh Kimble
We were literally the first customers of the day and the restaurant was so dirty. Counters with dried ketchup and food all over it, food all over the floor, dried soda all over the self serve pop machine. I can’t imagine how dirty the kitchen is. We still ate. The food was good. The workers were nice.
… moreMfspeedy
I’ve been going to this Wendy’s a few times a week for years now. I don’t know if management has changed or what is happening but the quality is awful. I just waited 10 minutes for cold fries, the patty on my burger was all of an inch wide. My last 3 visits I have thrown the food away it has been so bad. I put my receipt and food on the counter and walked out. Hoping I get a refund.
… moreJessi McCleary
This Wendy’s used to be so nice and your food was always right. Tonight there are a bunch of kids working with no guidance. Half our food was missing from the bag, the tea is disgusting, and the fries weren’t even filled half way. Kids messing around and laughing at the window and showing zero customer service skills.
… moreS G
Make sure your Biggie Bundle has 2 sandwiches in it before leaving the drive through window. I ordered a Biggie Bundle for me for $8 and a Biggie Bag for $6 for the wife who was with me in the car. Total should have come to around $14. Upon arriving at the pickup window, was told by the young man I owed $17. Was told that I ordered an extra cheeseburger (which I did not) so I said no to that extra burger thinking I was already getting two sandwiches in my Biggie Bundle. Upon pulling over to eat (I had my dog in the car too) there was only one sandwich in my Biggie Bundle, not two. Will Wendy’s please insure their employees know what and how much go into their “Bag Deals” and not “short” their customers of a sandwich? From a person who has been eating Wendy’s food since the mid 1970’s (when it started). Tried to leave a comment on the Wendy’s website instead of doing all this, but the website could not ID the restaurant – “No restaurants matched your search”. Thank you.
… moreHaelee Wallick
The food was very good We loved the music they played. The service was excellent and staff were friendly. We will be coming back!
… moreSydney Kalbfleisch
Walked in and immediately was met with the girl upfront yelling and complaining that a group just walked in. Yelled to her coworkers “do you expect me to deal with all of this myself?!” I understand being flustered with groups, but the way we were treated was horrible. She gave every single one of us attitude when we ordered. We almost didn’t get the drinks we ordered we had to ask for the cups. Went to the bathrooms and they were absolutely rancid. I had to hover over the toilet to pee. Not clean at all. Very poor customer service. Do better.
… moreLaRonda Penn
Omg I usually hate going in side to fast food places this place was clean even the bath room was clean on top of that the staff was kind with good attitudes very warm and inviting would so go inside again they deserve 50 stars
… moreShelly Hayberg
After some bad experiences in other locations, we decided to stop here on our way out of town, and we were very impressed. Our 5 family members were served fresh, delicious food by friendly employees. They went above and beyond to serve accurate fast food. We will be back!
… moreRyder Smith
I went through the drive-thru at the Wendy’s on . The employee working the window Jessica acted very rudely toward us — using inappropriate gestures and showing a complete lack of respect for customers. On top of that, our food seemed mishandled and made us uncomfortable to eat it.
This experience was unacceptable, and I hope management addresses this behavior immediately. I’ve always liked Wendy’s, but this visit was honestly upsetting and disappointing.
… moreKL H
Dover, Ohio Drive thru at 930pm, Ordered meals: #1 single and #4, fries were cold, the single burger was raw in the inside, the classic chicken was over cooked and dry, very unhappy with the meals. Called the store asking for a refund, they refused refund saying they were not allowed to give refunds only replace. Hard to have an appetite for another burger when the first was raw. Wendys used to be our favorite place. It fell in our favor due to high cost. Tonight we said we hadn’t ate at wendys for a while let’s try. Bad enough that we got terrible meals for two people for $20 but to not allow a refund when they should have got it right the first time, not right. Would love to post a pic of my raw sandwhich.
… more