Grimaldi Solutions LLC
Terrible store to DoorDash from
They don’t understand the necessary protocols for packaging and refused to accommodate.
The blonde haired woman with blue hair at the end has terrible customer service skills— if I were the general manager of the store she would be replaced
… moreJamie Lahut
Tonight while waiting over 25 minutes for our order, we watched one of the workers wipe their nose bare handed and then proceed to go back to packing the freshly cooked French fries. Customer spoke up to shift manager and requested that the worker go wash hands and make new French fries due to it was uncertain how long the worker had been being unsanitary and didn’t want to risk receiving food that possibly was contaminated with bodily fluids. Manager and worker both seemed annoyed with the request, however did follow through with the customer’s request.
… moreMichele LaGrange
No drive thru should require a 30 minute wait and when I got to the second window they tried giving me the wrong order and then the receipt I had wasn’t even mine. I was told my order wasn’t made or paid for but yet a 30$ charge to my bank account. Idk what’s going on in there but with 4 to 6 employess they’d better get their acts together before corporate shuts them down.
… morebill karash
This place is always filthy. Asked for a rag to clean table. Cashier said she would do it. I don’t think she was ever taught to clean anything. She missed half the table. I had to go get toilet paper to dry it off. People behind me in line were leaving because they said they were not going to stand there for another 10 minutes to get a cup of coffee. We always eat there. When I come in I see people eating off of trays. Our food always comes in a bag. They must not want to wash the trays. I quest you have to request a tray. Younger employees are always bitching to the older employees about how much they’re doing. Why don’t they learn how to read and write if they want a better job. I see the manager about ever two months or so. I don’t think he knows how to clean either.
… moreKathleen Lewis
Went through the drive thru today because I was starving and desperate which is the only reason I would visit this McDonald’s. Waited over 30 minutes for the cars in front of me just to find out the girl working the drive thru window had just given my food to the car in front of me. However I appreciate her efforts of chasing the car down and getting my food back, I don’t want food that has already been in someone else’s car and possession. I politely told her as much but could hear them talking when she closed the window. They remade my sandwich which as it turns out was NOT what I ordered, which was a big mac no onions add tomato, it was covered in onions, so I got cold stale frech fries and a sprite for $11 and an almost 40 minute wait. And just an FYI from someone who has and still does work in food service, you NEVER give a customer food that was given to someone else accidently unless its someone sitting at the same table with them, you have NO idea what has transpired since it left your possession, you ALWAYS remake their order.
… moreMyron T
Not sure what the problem is with the Little Falls McDonald’s, possibly employee issues. But this is with out a doubt the worst McDonald’s I have ever been to. Often times its a 30 minutes wait for drive through and no one is even in front of you. The orders are constantly wrong. Food is often sloppy, like it was tossed from across the room. If you can wait, the other McDonald’s in the area will be a better choice.
… moreJose R.
Only location I’ve ever seen with a 30 minute “time limit” to eat, and they will ask you to leave. But they take 15 minutes to make 1 cheeseburger, and are rude to you if you become impatient at all. AVOID THIS STOREFRONT AT ALL COSTS, you’re better off going hungry and keeping your money.
… moreBroadie Fisher
If Carl gives me attitude again i am going call corporate in your drive thru. I deal with stuff every day but still respect those around me by being polite it costs literally nothing to be kind. KIND. someone inspire Carl
… moreStephanie Hisert
I’ve never in my life waited so long for food for my kids and it’s every single time at this location… the building is disgusting and the staff are as well. Would rather drive 20 more mins to Herkimer if the kids want a treat ..
… moreMr Shafer
Went there to dine in 2 cars in drive through no one inside stood at cash register and no one came out looked back in kitchen and a person said will be right out we waited another 5 minutes and asked again no one came out. In discuss we left.
… more