Savannah Cambiano
I saw all the bad reviews and decided I had to try it for myself. 1st ever time eating chicken e. Here’s my honest opinion… service was great. Wait time from in the door to back out was about 8 minutes (I timed it to see). The inside needs a face lift as it just seems dingy and outdated, although it seemed clean enough. I ordered a #4 (2 PC chicken, side, roll and soda). The sprite was sprite and the ice looked clean. The roll is good but pretty sweet and I really cant decide if it’s too sweet maybe. I got okra as a side and it was good, fried well and barely salted, which I actually appreciated. I also got a side of fried pickles but they weren’t fried enough and seemed kind of mushy. I ate 2 and put them aside. I got a leg and thigh and they were really moist and cooked well. My only complaints are that it wasn’t hot, just a little warm… and I wish the breading had seasoning. While it was crisp enough it was just lacking some flavor. But overall it was a good experience and I would eat here again despite other reviews. This was just after 12pm on a Thursday. It wasn’t crowded inside and there was plenty of seating. There were quite a few vehicles in the drive thru but it seemed to move pretty quickly.
… moreDavid Saldivar
Definitely one of my go to’s for quick chicken! But be prepared to wait for certain side items. If you order corn nuggets you might as well pull to the side. But overall it’s a good quick fix.
… moreTanner Wheeler
So if you want chicken that tastes just ok, and sides without any flavor that take 40 minutes to get this is the best chicken express for that! They took so long without any line to speak of, they messed up my order forcing me to drive back to get my fries and I was a fool to not check my bank account info but they wrongly charged me too, I was only supposed to pay $16.14 but I was charged for $25 and im too far away right now to deal with it. Avoid this chicken express the best you can, don’t let them being one of the only chicken restaurants around there trick you.
… moreJohn D
I have lived here in Alvarado for 5 years now, I fully want to support our local businesses. I cannot continue to support Chicken Express. My family and I usually have chicken twice monthly, at first I would just go thru the drive and they would get parts of my order wrong. I continued to use this establishment anyway, hoping it was just a bad day or a one off exception. I started to order online, giving hours of advance notice to prevent any miscues, still missing parts of my order. I chose to give them yet another chance, only to be horribly dissappointed yet again. We ordered a 16 piece family meal, when you order online, it gives you options for which pieces you would like, we chose mostly thighs and legs with a couple of breasts and wings to equal 16 pieces. When we get home and find that there are of 16 pieces almost half of them being wings. For the price we paid and almost half of our order is wings. Last straw, will not spend another dime with them.
… moreTammy King
Food was good. Taking of the order was awesome. Getting the order took 35 minutes. We were in the drive thru and 7 cars behind us were taken care of ( we were at the window) before they told us to pull over to spot 1. Yes I was not happy.
… moreCody Tyra
Second time I’ve been here hours before closing and the chicken has been sitting out dry as hell under a heat lamp for hours. I don’t understand if you are gonna drop fries consistently why not chicken too. Is it too much work for the staff? Get rid of the chicken express license if you’re gonna be trash. Also when I get up to order and you say regular or spicy and I say spicy then you say it’s gonna take 8 min to make spicy tenders why are we even offering it right now then!?!?!? Regular chicken sitting there for hours spicy chicken takes 8 min. A joke of a chicken express I see why it never has a line anymore.
… moreFamily Connect
Had the most sweetest experience with Manager Maria. She saw my frustration and immediately came towards me with a smile and multiple opinions with in my budget. Thank you so much
… moreosbelia uribe
Food was Warm and ready fast. The service was super friendly and welcoming!!! 10 out of 10
… moreDesiree Seeton
So appreciative to Cassandra! She took great care of me when I was in a rush to get my kid fed! I appreciate her listening to me and getting me taken care of when the store was so busy.
… moreLucinda Rettig
Dog hair on the food! DISGUSTING! I don’t know the young lady’s name. But I walked in to get a refund for my food that had dog hair on it as the picture shows below and the young white lady with a cardigan on while preparing the food yelled at one of her employees in the kitchen. VERY UNPROFESSIONAL! I would like to know why employees have their personal jackets or cardigans on while preparing peoples food!
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