nessa villa
so i don’t really come here bc it’s not my first choice but i had just came out of work im tired just want a quick bite and go home so anyway i decide to give them a chance tonight and as i got my order drove home started to eat i decided to look in the bag to see how much i had left so i see that there’s a hair and asked my husband if it was his confirmed it wasn’t his and it’s obviously not mine this is so disgusting i lost my appetite. you guys needa be more clean and sanitary and wear hairnets and or hair up in a ponytail bc that’s just disgusting now i see why i never come here and why it has such bad reviews. (both me and my husband have LONG hair)
… moreAmanda Clark
I live right on the other side of the freeway and I have tried to give these guys a chance, but they’re just terrible all around. Employees are frequently rude, if they’re actually open. Sometimes they’re just closed- no notice- just employees visibly standing inside refusing to take orders even though drive thru is supposed to be 24hrs. (I understand if they’re on break but if I go back an hour later and they’re still closed at only 11pm?) Yeah, no. And the food is usually either burnt or tastes obviously old. Like tonight- all of our fries were basically rock hard- even ranch couldn’t save them. And the bun to my chicken sandwich was literally burnt black lol. The chicken and soda were the only fresh things in our order. I love jack in the box but this location sucks lol. Highway 111 in Indio it is from now on!
… moreMelina Mendez
Everytime I come to this location, whether it be by drive thru or eating inside, my food is wrong or the employees seem annoyed. The inside is always dirty. I’ve never been inside this location and seen it clean. There is always trash or crumbs on the tables which is confusing to me because it doesn’t seem to get busy inside. There’s been many times where the person taking my order will rush me or have a slight attitude. Once I tried ordering my chicken sandwhich with bacon mayo sauce, the girl walked to the back (Im assuming to let the cook know), the cook came out to look at me, they both walked to the back again, and then the cashier came to the front to tell me they dont have bacon mayo sauce. That was so stupid to me, you have a burger called the Bacon & Swiss Butteryjack WHICH LITERALLY HAS BACON MAYO SAUCE! I’ve worked at a Jack before, never have I ever treated customers like theyre a nauance. Save yourself the headache and dont eat here.
EDIT: I dont know why I always give this location a chance, went by this morning for quick breakfast. I asked for two sausage breakfast jacks and the lady kept asking me about breakfast wraps. I kept telling her, no, i wanted the breakfast jacks. After about 3 times of saying this, she finally understood me. I was then charged for 3 combos when I ordered two AND they had only handed me two meals!?! I also had asked for sausage breakfast jacks but got regular breakfast jacks.I obviously got my refund for the third meal the charged me for and didnt bag. Seriously, this place CAN NEVER GET IT RIGHT!
… moreMorning Star
I am very disappointed with the salad I ordered. The lettuce is slimy and brown I can’t even eat it. I usually never have problems with anything but I will be more hesitant about ever ordering this again. I tried calling but I just got a busy tone. I’m so sad
… moreE Davis
Clean, food was made welll. It took a while to get my food. It was a small order. But I value the food being made correctly over quickly.
… moreYanely Perez
This is one of the best Jack in the Box locations that I have been to here in the valley. The employees are very friendly and helpful. What I appriciate is that the manager is not just a looming presence but is always working really hard along with all employees. He actually cares for the customers and makes the experience dining there special. Sometimes my family has received a better dining experience here than at other non-fast-food restaurants. The location is always very clean and the food always comes out great (unlike other locations where they just give you a fried tortilla for a taco).
… moreRamon Diaz
It never fails that when I go to this location my order is always wrong. Ordered a chicken sandwich no mayo and I got a plain jr jack. I also ordered a sourdough chicken sandwich and they didn’t put cheese or bacon on it. 5 vehicles in front of me and yet somehow I still got cold fries!!!
… moreChristopher Thompson
Good solid Jack in the Box. The dining room is always clean and pleasant. The staff are friendly and the restrooms are clean. A great place for locals and for those stopping from off the freeway. The weekends are very busy during the weekends.
… morejohn Beuschlein
Food was good service was slow and cold
Service: …
… moreElida Zamarripa
We are on a family road trip, thought it would be fun to get some shakes for the family.
They were warm and not “shaked” at all!
So bad not even the kids could drink them.
The fries were cold and stale!
Not worth it to stop here!
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