Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Hours
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
Address and Contact Information
Address: 481 Pooler Pkwy, Pooler, GA 31322
Phone: (912) 330-9727
Website: https://www.firehousesubs.com/
Order and Reservations
Order: Order online
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. 26% recommend (486 Reviews) ; . Open now ; . 481 Pooler Pkwy, Pooler, GA, United States, 31322 …
Firehouse Subs Pooler
Firehouse Subs Pooler. 912-330-9727. 481 Pooler Pkwy, Pooler GA, 31322. Back to All Dining. Description. Counter-serve sandwich chain offering made-to-order hot …
Reviews
Lora Hiroskey
Gentleman inside was kind. Ordered via DoorDash so I didn’t open until I was home already. Ordered large sandwiches but only got large bread
… moreTori Goodman
I ordered my sub with no mayonnaise no mustard. My receipt clearly shows no mayonnaise but you can see the sandwich is smothered and mayonnaise. I have been trying to call and can’t get anyone to answer.
… moreDavid Sun
I placed my dinner order online 20 minutes before arriving, but they only started making it after I got there. I ended up waiting another 20 minutes. The store was nearly empty, and there were only three of us waiting for pickup orders. They had more than twice as many employees as customers, yet I only saw one person actually working. The rest were chatting, taking selfies, or on their phones. Watching all this, I finally understood why my order was so delayed.
But a new question came to mind: how does a place with so many employees doing nothing stay profitable? That mystery got solved when I got home and opened the bag — I ordered two subs with extra bacon and a garlic bread, and still only received the two subs. No garlic bread, no bacon, and even the pickles that other locations usually include were missing.
So here’s the reality: slow food, poor service, and missing items. That’s my experience. Not coming back.
And if you still decide to order after reading this review, don’t forget to pray. And good luck.
… moreBut a new question came to mind: how does a place with so many employees doing nothing stay profitable? That mystery got solved when I got home and opened the bag — I ordered two subs with extra bacon and a garlic bread, and still only received the two subs. No garlic bread, no bacon, and even the pickles that other locations usually include were missing.
So here’s the reality: slow food, poor service, and missing items. That’s my experience. Not coming back.
And if you still decide to order after reading this review, don’t forget to pray. And good luck.
Don H
Older guy taking the order was rude and screwed the order up and overcharged us for stuff we never asked for. The younger girls making the sandwiches looked like they wanted to be anywhere but there working. Then the older guy goes right outside the door on his phone talking loudly and smoking a cigarette. There was a nasty dishrag sitting in the area where you get the straws. It’s obvious that this place is on autopilot and nobody’s in charge and nobody cared.
The sandwich was a sloppy mess. I asked for no green peppers, and the sandwich was loaded with peppers.
Note to person responding to all these bad reviews: stop saying you’re disappointed by these experiences and FIX IT! This place is a joke and a hot mess. The 5 star reviews on here have got to be fakes.
… moreThe sandwich was a sloppy mess. I asked for no green peppers, and the sandwich was loaded with peppers.
Note to person responding to all these bad reviews: stop saying you’re disappointed by these experiences and FIX IT! This place is a joke and a hot mess. The 5 star reviews on here have got to be fakes.
Henry Yang
I placed an order through the app and it was ready when I arrived. Food tasted great and was accurate!
… moreFaith Pressley (Morgan)
Thomas and Brie are the best FHS employees i’ve ever had at any location!
They’re always going above and beyond to make the experience a positive one and those subs are always a 10/10!
… moreThey’re always going above and beyond to make the experience a positive one and those subs are always a 10/10!
William Small
I came to the firehouse in pooler ga. And the guy that was taking our order was very rude and the two young black girls that were fixing our food was laughing and have so much fun that we waited about 15min on our food. Sad to say that I WIll NOT Be Returning!! And I will be telling everyone that I know about my experience.
… moreC. Riley
When I say that this was the most unprofessional experience I have ever had at any Firehouse location- I mean just that. I arrived and shortly afterwards, a handful of young men walked in. One walked behind the counter and fixed himself a sub. While the others gathered around and loudly talked. One person took the orders and then walked off without assisting. There was only one person on the line working and fulfilling the orders. Seemed like each time there appeared to be a nice amount of business coming in, the workers were walking off the line and leaving that one person to do all of the work. Very unprofessional.
… moreNafisa Price
Delicious sandwiches made the way you want! Excellent customer service!
… moreangel living my best life
Oh my gosh, I never had an experience like this in my I got the Philly cheesesteak foot-long pay $15 The sub was made with poor effort. My bread was completely wet and soggy. I don’t know if the mayonnaise was expired, but it didn’t taste like The steak wasn’t cooked all the way I went back for a Refund the manager, I think her name was Anaya. She was very rude when I was explaining to her about my sub She did not give good customer service skills I even asked if they could have made me another sub Without the bread being so wet and full of meat to be cooked She told me no I can only get a refund. She was very nonchalant. I would never go back there again. They are very careless and don’t take their job serious such a poor establishment save your time and money guys This was the worst experience today
… more