Mamie Johnson
Madison, the young lady working the drive thru this evening was so thorough, polite and sweet. Very good service. Food was great too.
… moreFr. Jon Boukis
Ordered a French Dip – they told us they had no au jus at pick-up. Ordered a burger – got a Beef and Cheddar that had mushy meat that was not edible. Got home and called the store – we were told they messed up the bags. The only remedy was to come back and they would give us the right food. $35 for a meal we couldn’t eat and then asked to drive 12 miles round trip to make it right. Tried to file a complaint on Arby’s site – but it would only show “processing” and would not submit. Would have given 0 stars if possible. Totally unacceptable in every way.
… moreGregory Fleitz
Ordered a French dip meal and a roast beef double. Get home, no double. It’s 9 pm on a Sunday night. Failing to get orders accurate when you pay $26 for those two meals is unacceptable. As a customer, I should NOT have to rifle through a bag in the dark to make sure there are 2 sandwiches in the bag. I should not have to drive back out to be able to eat a sandwich I paid for either.
… moreSeeker One
Went through the drive thru and waited 9 minutes before I could drive up to place my order. Then I start my order and the guy said we are out of chicken. Just getting off of work and trying to get home with food, this was so irritating. I wish LaGrange KY had more food places to choose from.
… moreLazerwolfman Johnson
Having 100% of my doordash/delivery orders wrong and always missing stuff is a horrible waste of time and money. So now I go to pick up arbys in person and it’s made right when i do go in. This one time I go through drive-thru and I get buffalo sauce all over everything. That’s just opening the damn wrapping. Now time and money will be saved no longer going to this location (lagrange)
… moreRandall Lilley
Went thru drive thru and got order of steak bites that were burnt so called store asking for new ones and was told general manager said basically to bad we are not helping you at all. Tough luck. This happened on Saturday 11-8-25. Managers that talk to people like that should be replaced immediately because people who buy food there pays his salary.
… moreMisha
I experienced a overly top great experience with this Arby’s location today during my lunch break , customer service was excellent food was excellent and very fresh and everything was finger licking good. I will be returning to this store again during lunch this week.
… moreAnna McHone
Great customer service! My sandwich was cold and no questions asked new and fresh right up! Kids like going in this one!
… moreJoey Curtis
Foods good but no point in ordering online so you don’t have to wait if they won’t make it till you get there. Waiting 5 to 15 minutes every-time I order no matter how far ahead I place my order.
… moreLarry Caldwell
This is the best arby’s around. Louisville food’s always fresh employees are always friendly.
… more