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At Freddy’s Frozen Custard & Steakburgers, we bring the perfect blend of delicious treats and savory meals to McKinney, TX. As a renowned fast-casual restaurant, we offer a mouthwatering menu that includes our freshly churned frozen custard treats and premium, cooked-to-order steakburgers. Located in the heart of McKinney, we’re a favorite among locals and visitors alike for our genuine hospitality and quality ingredients served in a clean, family-friendly environment. Whether you’re craving a sweet treat or a satisfying meal, we’ve got you covered. Visit us at Freddy’s Frozen Custard & Steakburgers in McKinney today for an unforgettable dining adventure!
Vintage-style chain for steakburgers, hot dogs & other fast-food staples, plus frozen custard.
Address and Contact Information
Address: 8850 W Stacy Rd, McKinney, TX 75070
Phone: (469) 631-0189
Website: https://www.freddys.com/location/mckinney-tx?utm_source=gbp&utm_medium=organic
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Related Web Results
Freddy’s McKinney – Hardin Blvd (TX) | Frozen Custard & Steakburgers
Location Directory / Freddy’s Frozen Custard & Steakburgers in McKinney, TX. Freddy’s Frozen Custard & Steakburgers. 10:30 AM to 11:00 PM. Address. 1530 N …
McKinney (TX) McKinney, TX 75070 | #172192 | Freddy’s
Triple Steakburger Combo. Cal 980. FROZEN CUSTARD. Rich & creamy premium custard, freshly-churned throughout the day at each Freddy’s restaurant. Molten …
Freddy’s Frozen Custard & Steakburgers | Order Online Here
Savor cooked-to-order steakburgers and freshly churned frozen custard treats. Experience our genuine hospitality and premium ingredients – order now!
Reviews
Michael Levine
Nice place but burgers sub par. This is a smash burger place. What are smash burgers. Pressed thin patties w a crust, dark crispy lace, and greasy. The place smelled like greasy so I expected a good burger. What i got was dry burger patties 2x the size of the bun it was served on.. where’s the grease? No idea. Ice cream machine looked nasty. Vanilla was broken, and chocolate was just oozing out and dirty. Wish I got a picture of that. They food came out real fast.so I think they might precook the patties.and have them warm in a hopper to just build sandwiched with. The fried cheese curds were actually good. My wife had the chicken sandwich, which is a ground chicken patty. Well spiced. The concrete, which is their signature desserts, were 7$ a pop. Way to steep. I can stop at braums and get 2 of their large containers for 7$ will not be returning
… moreSonia
Tonight my family and I ordered through the drive-thru (fish sandwiches and a kids meal). When we got home, all 3 fish sandwiches were undercooked and the fish was mushy and tasted horrible!
Undercooked food is a very serious matter, and it was concerning to discover this after already leaving the restaurant. I called the store and was told I could return for a refund.
When I arrived, it took a while to be helped. The manager, Kaylin, inspected the sandwiches and didn’t seem concerned at first until I pointed out the issue. She then agreed to issue a refund but said it could only be done on a card, even though I paid cash. After some back and forth, I was eventually given a cash refund.
I’ve never had a bad experience at Freddy’s before, but this was very disappointing. The issue wasn’t just the food—it was also the lack of urgency and understanding when handling something as serious as undercooked food.
… moreUndercooked food is a very serious matter, and it was concerning to discover this after already leaving the restaurant. I called the store and was told I could return for a refund.
When I arrived, it took a while to be helped. The manager, Kaylin, inspected the sandwiches and didn’t seem concerned at first until I pointed out the issue. She then agreed to issue a refund but said it could only be done on a card, even though I paid cash. After some back and forth, I was eventually given a cash refund.
I’ve never had a bad experience at Freddy’s before, but this was very disappointing. The issue wasn’t just the food—it was also the lack of urgency and understanding when handling something as serious as undercooked food.
Constance Hendrick
Ordered 3 Prime Rib Burgers for dine in, 1 burger was just 1 patty, not like the other two..went to the staff at the counter and was told ..oh, sorry and she walked away. Did not fix the order or offer a refund….the staff disappeared like bugs when you turn the lights on. $15+ for 1 burger meal very disappointing first and last visit
… moreRobert Escala
I haven’t been to a “Freddys” in a long time, especially this location. (Now I Remember Why….)
REMEMBER: “Please and/or Thank you” goes a long way!!!
Customer service is the support a business provides to customers before, during, and after they purchase a product or service.
In simple terms:
Customer service is how a company takes care of its customers.
Key parts of customer service
• Assistance: Helping customers with questions, purchases, or issues
• Problem-solving: Fixing mistakes, delays, or complaints quickly and fairly
• Communication: Being clear, respectful, and responsive
• Experience: Creating a positive impression that builds trust and loyalty
Good vs. Poor Customer Service
Good customer service:
• Listen carefully
• Communicates clearly and respectfully
• Treats customers professionally
Poor customer service:
• Is dismissive or rude
• Ignore customer
• Provides unclear or inconsistent information
• Escalates conflicts unnecessarily
In short, customer service balances helpfulness and professionalism while protecting the business’s policies
… moreREMEMBER: “Please and/or Thank you” goes a long way!!!
Customer service is the support a business provides to customers before, during, and after they purchase a product or service.
In simple terms:
Customer service is how a company takes care of its customers.
Key parts of customer service
• Assistance: Helping customers with questions, purchases, or issues
• Problem-solving: Fixing mistakes, delays, or complaints quickly and fairly
• Communication: Being clear, respectful, and responsive
• Experience: Creating a positive impression that builds trust and loyalty
Good vs. Poor Customer Service
Good customer service:
• Listen carefully
• Communicates clearly and respectfully
• Treats customers professionally
Poor customer service:
• Is dismissive or rude
• Ignore customer
• Provides unclear or inconsistent information
• Escalates conflicts unnecessarily
In short, customer service balances helpfulness and professionalism while protecting the business’s policies
Murph
The burger was really good, and the fries were also well seasoned and crispy. It’s more of a personal preference, but I’m not a big fan of the shoestring fries. Also it had been raining and the tile floor there was quite slippery. I definitely would have liked to try one of the desserts, but I had no room. It was also a bit on the higher end of prices for a hamburger place, at $27 and change for 2 burger combos.
… moreRachel Schwartz
Ordered delivery today after my last experience was all messed up. Thought I’d try them again because I didn’t want to write them off after one mishap. Totally regretted my decision as soon as I opened the bag and my fries were not in the bag. (The fries are my favorite part.) I honestly don’t understand why reading the receipt/order is so hard. My last order was wrong too. Super irritated because the onion rings I got to try were not cooked at the way through and were doughy. Then after I took a drink of what I thought was my root beer I ordered…turned out to be Pepsi. Ruined my dinner I paid way too much for. Y’all need to do better.
… moreRichard michelle bow
We found this place about 2months ago. And we love it. It’s so clean and the food is so amazing
… morePunkie TheGreat
I really thought I was going to like it here, but sadly wasn’t worth the price. 2 combos, a kids meal, and a chocolate malt was a little over 30 bucks. I could have found cheaper elsewhere. The ice cream sandwich was given to use for free, but I wasted 5.64 on a malt, that I ended up pouring down the drain. The taste wasn’t that great.
The fries were super thin, the meat patties were super thin, and a double meat looked like a normal burger. Reminded us of a more expensive steak and shake. Not sure we are coming back.
… moreThe fries were super thin, the meat patties were super thin, and a double meat looked like a normal burger. Reminded us of a more expensive steak and shake. Not sure we are coming back.
Lonndragon
The burgers and fires here are excellent like always, why 3 stars? I dinned in and I ordered a Large meal, when I got it the amount of fires I was given was the same amount as a Medium.
I’m sorry if I order a large and especially if I’m dining in I expect a metric ton of fires and not the meager amount they gave me.
… moreI’m sorry if I order a large and especially if I’m dining in I expect a metric ton of fires and not the meager amount they gave me.
Maisie
I usually go to this location often because the people are always nice, friendly and fast service and sometimes I pick it up in store and sometimes I pick it up in the drive thru but today I placed a mobile order and the lady on drive thru told my boyfriend that as of today we can’t pick up mobile orders in the drive thru when we’ve always done it without an issue.
… more