Jack the Dipper Ice Cream

  4.7 – 753 reviews  $ • Ice cream shop

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Welcome to Jack The Dipper, your family-friendly ice cream destination on Asheville Highway in Sylva, NC! We serve hand-dipped Hershey’s ice cream, creamy soft serve, and fresh-made waffle cones daily. Our menu features classic sundaes, banana splits, thick milkshakes, ice cream floats, and specialty desserts that Jackson County families love. Enjoy fresh-brewed coffee and espresso drinks alongside your favorite frozen treats. We offer nut-free options for families with allergies and cater birthday parties and special events. Use our convenient drive-through when you’re short on time. Whether you’re craving a single scoop cone, building your own sundae, or taking home a hand-packed pint, we’re here to make every visit sweet!

Jack the Dipper Ice Cream 28779

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Reviews

Donna Earnhardt
Fabulous ice cream! The waffle cones are homemade…and sooooo good. The staff are fri ndlt, helpful, and talk to her everyone with respect.
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wendy bestpitch
Excellent ice cream flavor choices. You can get more than 1 flavor in your cone too! We had cookie doughlicious, salted caramel and stawberry cheeswcake. Made to order waffle cones available in vanilla, chocolate and cinnamon. I would have this location a 5 except the customer service was disappointing. We had to get the young lady off of her phone for service. Although she was slightly pleasant; she rushed us thru our order and went back to her phone. She was out of sight and never came back to see if we needed anything.
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Ashley Jimenez
Every time we come to NC to visit, we get a waffle bowl from here and a pizza from Lil Caesars!! JTD never fails! ❤️❤️
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John Myers
Post lunch ice cream…what a treat. Lots of good flavors to choose from…chocolate, vanilla and all the other good ones. Wife and child had the waffle cone. Fresh made right in front of you. Was still hot when they got it in their hand! The kid size was pleanty…unless you are sharing. Great service and easy in and out. I would say the parking lot is a bit small if it was busy.
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Mar Pepin
I came here for a fundraiser with my boyfriend, and really enjoyed it. They have a lot of different flavors from Hershey’s ice cream, as well as a dairy-free option. They make the waffle cones fresh and they are so good! They are nice and warm, and they have three different flavors for the waffle cones. We got a chocolate one, but we want to try the cinnamon one soon. We also got a milkshake, which was very rich. All in all, we enjoyed the experience very much!
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Norman Taclob
The ice cream is basically Hershey’s but their unique flavors and warm waffle makes this a must go after hiking the smoky mountains on a summer day.
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Marissa Gil
Love this place!! Their icecream is so good and their prices/scoop sizes are amazing. Catamounts get a discount and staff is always extremely friendly!!
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Jamie Wilhelm
Stopped here for a sweet treat. The person behind the counter was super sweet & accommodating.

I got a PB kids cup and my daughter in law got a Moose Tracks cone. It was all delicious!
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Jonny Latell
Me and my family are up from Florida. We love going to Jack the dipper today. My kids wanted to go so as usual we loaded up to head that way when we pulled into the parking lot there was a group of five guys outside and it looked like there was going to be an altercation. The instigator was yelling and cussing with my kids present. He was yelling threats, and saying off the wall things the guys he was yelling at got in their vehicles and proceeded to leave and then the gentleman who was doing all the yelling during the altercation went inside and talk to who was ever working in Jack the dipper like nothing had happened and was able to go on about his day like he hadn’t caused a scene… it seemed to me that he knew whoever was working, I have been coming here for years and am very sad to see that whoever was in the store at the time running the place allowed him to come in and act like he hadn’t just threatened people very loudly. Luckily my children and I never got out of the car to go in, and I don’t think we will be returning based on this most recent experience ☹️
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Joan McCandless
Icecream was good, creamy. The girl working was excellent, it was in the evening she was working by herself. There were probably 15 people in there waiting to order. Some people tuned around and walked out when they saw the line. She worked as fast as humanely possibly to take care of all the patrons.
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