Pho & other Vietnamese specialties dished up in a narrow, bi-level strip-mall locale.
Hours
| Sunday | 11 AM–9 PM |
| Monday | Closed |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 11 AM–9 PM |
Address and Contact Information
Address: 1407 Richmond Ave, Staten Island, NY 10314
Phone: (718) 982-9292
Website: https://www.eatphomac.com/
Menu Photos
Photo Gallery
Related Web Results
PHO MAC
Pho Mac Restaurant in Staten Island / Menus & Photos
Pho Mac Vietnamese Restaurant – Staten Island – DoorDash
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Reviews
Ordered 3 food and all tasted good.
But, the service is not friendly. Sat second floor and the lady (short straight hair) seems to be grumpy and seems she wants us to leave immediately staring at our table which making us uncomfortable. Not sure if I’d come back to eat because of it.
Service was top-notch: staff were super friendly, attentive, and quick to refill water/tea. They greeted us warmly (even brought complimentary hot tea right away) and checked in without hovering — made the whole experience feel welcoming and personal.
When you walk in, a server just points to a random table for you to be seated at, and begrudgingly waits for you to scan their very elaborate and excessive menu options in a matter of seconds. If you ask for more time (because you’re still deciding) then they become irritated and ignore you until they feel like coming back around again.
The food wait time was fast, and portion sizes vs price was decent. However, if you decide to want to take some of the food home with you after, the sever will look at you like you’re insane.
The phò was missing ingredients that make it flavorful, such as cilantro, and lime. They give you mint (for some reason???) as an alternative, and raw bean sprouts that don’t even blend well in the dish. Even though I was looking forward to ordering the phò, I was let down entirely. The entrees are mediocre. The boba in the bubble tea was alright, it had the right texture which a lot of boba shops fail at.
Servers are standing around most of the time, chit chatting and making snarky remarks about customers within earshot, some keep checking the time on their phone every minute to see how much longer they must suffer there for. Finished/empty dishes start piling up on your table, and someone will eventually come around and take it away, but until then, it’s just going to sit there until that happens.
If you’re a family, you’re treated like 2nd rate customers, so skip this if you are. You get talked down to by staff, it’s very demeaning and unprofessional. Awful customer service, to say the least.
When you’re done and ready to leave, they rush you away and hit you with a very empty sounding Quik-E-Mart “thank you, come again”.
It’s very telling that something is wrong when you see a restaurant half empty during dinner rush on a weekend.
This was a very disappointing, a forgettable experience, and a complete waste of money. I would pass and look elsewhere for phò, this isn’t it. I wouldn’t recommend Phò Mac, and I’m not coming back whatsoever.