Pizzeria Portofino

  4.7 – 956 reviews   • Pizza restaurant

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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Pizzeria Portofino ngdom

Hours

Sunday8 AM–10 PM
Monday8 AM–10 PM
Tuesday8 AM–10 PM
Wednesday8 AM–10 PM
Thursday8 AM–10 PM
Friday8 AM–11 PM
Saturday8 AM–11 PM

Address and Contact Information

Address: 10 The Square, Richmond TW9 1DZ, United Kingdom

Phone: +44 20 8940 0875

Website: https://revu.website/120728/

Menu Photos

Order and Reservations

Reservations: thefork.co.ukopentable.co.uk

Photo Gallery

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Reviews

Trisha Kelly
We stopped for a coffee here and saw someone else’s pizza and knew we had to come back later in our stay so we came for dinner after a long day out in London. It was perfect. We had tricolore which I haven’t had for ages so it was lovely. My husband and I both had pepperoni as we live in France and can never find a good one. It was delicious. Service is friendly and patient with our French friends. It is obviously popular with the locals as we saw a couple of faces that had been there on the previous visit. I can understand the popularity.
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Benedek Krisztián Törőcsik
I really don’t understand the high rating of this place.

If it would be in a tourist area it would be a real tourist trap.

I don’t think, I have ever had such a bad pizza in a restaurant.
The dough was very rubbery and heavy. The ingredients weren’t tasty either.

My wife’s carbonara was just tasteless. To creamy and too soft. Like they just took it from the fridge and reheated it. The bacon stuck together.

The waitress asked at the end how was our meal and was really surprised, we didn’t like it.

Apparently we were the first with such a low opinion.

Can’t recommend.
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Miller Watson
Great Italian doing a fantastic breakfast. Staff are lovely and friendly, very attentive and helpful. And the cost is brilliant given the location in London. An absolute must if you’re in the area.
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P J
This is my favourite pizza place in Richmond. Love how small and intimate the restaurant is, and the waiting staff is amazing too. Always a treat, thank you guys
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Andrew L
Always greeted with a friendly welcome. This time we had a takeaway – the pizza was delicious, generous with the toppings, which were very fresh. I asked for garlic mayonnaise and the team member that served me said he would make it – I was so surprised when he came back with a take away cup full of the most fragrant and fresh garlic sauce. Would definitely recommend!
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Lyssandre Dupuy-Marchi
Wonderful dinner with my sweetheart !Mustapha is a fantastic, friendly and funny waiter, together with his colleague Jaime. One of the best evenings we’ve had in London and its surroundings, coming from Parisian tourists. I highly recommend it. It was incredible. The food is fresh and absolutely delicious 😉
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Steve Chip
Rarely bother writing reviews, but myself and wife stopped here for a meal and it was such a great experience I wanted to add my +1 to all the other reviews on here. Services was fast, food excellent (very generous amounts of quality salmon with my linguine, for example) and setting was romantic and intimate. So refreshing to dine somewhere which exceeds expectations these days!
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Marina Villalonga Bagan
We have been customers of this restaurant for several years because the food has always been good, which is why this experience was so disappointing.

This past weekend, we had a very unpleasant encounter with a waiter whose behavior was unprofessional and rude. When we asked to change our drink order, he was dismissive. Later, when we requested water, he did not ask whether we wanted still or sparkling and brought sparkling water without checking. When we explained that we wanted still water, he raised his voice and blamed us for not being specific, even though no clarification was requested. Being spoken to this way, and in front of other guests, was extremely uncomfortable.

When the bill arrived, we asked for the gratuity to be removed and calmly explained why. However, the waiter refused to listen and dismissed our concerns by saying it was “just our opinion,” which made the situation feel confrontational and overwhelming. It completely ruined our lunch.

This was particularly disappointing as we had previously experienced an issue with another waiter and only returned because the food is good and a different staff member had been apologetic at the time. Unfortunately, this incident was too much. Customers should never be shouted at or dismissed, and waitstaff should be respectful and attentive. After this experience, we will not be returning.
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Marta D
Located in Richmond, walk-in distance from Richmond Station.

The pizzas were good, they have other menu besides pizza.
Drinks were also good.

The restaurant isn’t big, not recommended for big family gathering.
They have outdoor seating area.
No need for reservation.
Usually crowded on weekends.
No toilets available.
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Donnalou X
Visiting family in London – wanted to find somewhere close but not central. Omg I wish this place was closer to home. Great food, great service, very reasonable price. We loved it.
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