Preston Padgett
Used to be my favorite bagels. They no longer come out golden brown with a light crisp when toasted, and the bacon is so undercooked it was practically raw and I couldn’t eat it last time, so I asked for crispy bacon this time and this is what I got. I also tried to call and order ahead because I was coming in a bit late, and I got an AI voice to take my order. They started my order when I arrived because the system was so slow, completely negating the point of calling ahead.
Update to reply: That’s crispy bacon? Crispy bacon sogs and flops down the side of your hand when you pick it up apparently. Those pictures don’t show crispy bacon if they did it would stand up straight when held not flop straight down and have brown mushy parts. Yes I came in late and I apologize for that, that’s why I tried to call but I spent the whole time I was driving trying to get my order correct through a creepy AI voice trying to sound human. No one wants an AI voice when they’re trying to order from a local bagel shop. I understand you’re busy, hire more ppl or something don’t use AI. None of the bagels or sandwiches have been even close to how good they used to be for some time, they bagels are never warm, gooey, and melt in your mouth anymore. This is meant to be constructive criticism as I used to be your number 1 customer and fan, ask any of my friends what my favorite place to eat is.
… moreMarie Nathaly David
I’m not a big fan of Bagels but this is the ONLY place I’ll eat it all the time. The place is clean, all the staff is super nice especially the manager, she is welcoming and with a smile every time. Bathroom is clean and food is affordable compared to other places, food quality and freshly made when you order. I recommend it to everyone
… moreBruce C.
This is a review based on a Grub Hub order. Not an in store experience. Not sure who dropped the ball with the order mixup.
Avoid this place. They managed to get every single item on my order wrong, and frankly, the kitchen did me a favor because the food tasted awful. Bitter, overcooked, and clearly not fresh. Waste of money and a waste of a meal. Save yourself the headache and go literally anywhere else.
… moreDemetri “Tree” Walker
Believe it or not, I waited 17 minutes for this veggie quesadilla that looks like it was abused. I sat there and just looked at the staff messing around before it clicked that they never gave me my food well after asking me if I was waiting on a mobile order. (I WAS TAKEOUT). Anyways, watching one of the staff members attempt to make the gospel hum with his voice was cool while I wasted my break for a tossed quesadilla I guess.
… moreBrian & Robyn Diggs
Me: I’ll have an egg and turkey sausage on toasted sesame bagel, no cheese, and a cup for ice water.
… 20 minutes later…
Received: Egg and bacon on a (sorta) toasted egg bagel with one barely melted Kraft Single.
Looks at receipt: …and got charged for a bottled water
Decision time: Try to explain the issue to the glassy-eyed teenager behind the counter and wait another 20 mins or take the L?
Result: Took the L. Also, note to self… make my own breakfast sandwich at home from now on.
… moreAdam Campos
I am a New Yorker at Heart… After working my 3:00am shift for UPS I would immediately Run Too the nearest Deli Get a Bacon Egg & Cheese Sandwich… My #1 Favorite Food in the World…. MAKEB’S Put such a Huge smile on my Face Everytime I Leave There Reminding Me just a Little Piece of NY… There Morning Breakfast Sandwiches are FLAWLESS…… This is Adam From New York….. I Promise Satisfaction…….
… moreSteven Quinn
Very good bagels that had a nice NYC style chew. This might be as good and as close as you can get to a NYC/Jersey bagel in FL. It was very busy when we went and the service was fast. They were cranking out the orders. Easily best bagel in West Palm.
… moreDaniyel Jourdain
I ordered a steak and cheese sub on a Crossaint. And they gave me the wrong sandwich. But when I called the tell me that the sandwich I ordered it supposed to be like this. I order the same thing all the time. And it’s never with turkey and salami and some mystery meat. And when ahe read it back she didn’t even mention the steak that’s supposed to be in it. This pissed me off so bad I will never go back to the Okeechobee location ever again!
… moreDeena Jean-Baptiste
“I fumbled the ball!” I was supposed to order breakfast for a meeting of 60 people & I really fumbled!!! But THANKS BE TO THE LORD MOST HIGH for Issa, her husband, and their amazing team for helping to turn the fumble into a MAJOR TOUCHDOWN!!! They have delivered time and time again and I would recommend them 100 times over for any business customers needing an excellent catering team!!!
… moreIvan Hornedo
Asked for 4 eggs scrambled with cheese and bacon. Received an omelette with basically non cooked bacon. No cheese. 25 bucks for what? Never going back. And this was one of my favorite places.
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