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Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 589 S State St, Westerville, OH 43081
Phone: (614) 891-3255
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Wendy’s Westerville in Westerville, OH
Visit Wendy’s at 589 S. State Street in Westerville, OH for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more.
2 Wendy’s Locations in Westerville, Ohio
2 Wendy’s Locations in Westerville, Ohio · 5771 Maxtown Road · 589 S. State Street. Open Until 1:00 AM Opens At 6:00 AM Opens At 6 …
Welcome to Wendy’s
Wendy’s uses fresh, never frozen beef on every hamburger, every day.But wait, there’s more… from chicken wraps and 4 for 4 meal deals to chili, salads, …
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Reviews
Eli King
I recently tried Wendy’s new chicken strips and was extremely disappointed. The strips were overcooked—hard, burnt, and completely lacking in flavor. It seemed like they had been sitting too long. I can’t imagine this is the standard of quality Wendy’s intends to deliver. Based on this experience, I will not be purchasing the chicken strips again.
… moreStephen Jackson
Wasn’t the best trip to Wendy’s. First time trying this location. Woman who I’m assuming was the manager there came off really rude in the Drive-Thru. I made a special request at the Box they told me it was good and it wasn’t when I got to the window. Lady cut her eyes at me when I brought it to their attention. Older Caucasian woman with a headscarf on. No one mentioned they didn’t have lettuce wraps at this location. This is what I was served. Can’t even pick it up. Not the Wendy’s to go to when trying for a healthy alternative to a burger on a bun.
… moreAngelica Byrd
I came to pick up a DoorDash order for Andy D at 11:37pm through the drive thru. A male employee was in the middle of telling me to pull to the second window when a female (most likely a manager) cut him off and rudely told me to come inside through the side doors to pick up doordash orders. And I asked if it was just tonight or if the door was unlocked all the time now (because it wasn’t always like that). And she was extremely rude and told me it’s always been like that.
Mind you, not a single car in the drive thru.
I came inside to get the order. No signs are posted saying it’s unlocked and the lobby hours are posted outside.
I take my kids to eat here all the time, but I won’t be coming back to this location.
No reason to ever be rude to a customer, much less when you don’t even communicate to your own employees the new procedures for doordash orders after the lobby closes for regular customers, nor have any signs that indicate to come inside after hours.
Sincerely, a woman that has six years of restaurant management under her belt.
… moreMind you, not a single car in the drive thru.
I came inside to get the order. No signs are posted saying it’s unlocked and the lobby hours are posted outside.
I take my kids to eat here all the time, but I won’t be coming back to this location.
No reason to ever be rude to a customer, much less when you don’t even communicate to your own employees the new procedures for doordash orders after the lobby closes for regular customers, nor have any signs that indicate to come inside after hours.
Sincerely, a woman that has six years of restaurant management under her belt.
Lessa Bearfield
Order not correct, called to get fixed was treated rudely and argued with. Was asked if I wanted my money back and said yes. Then told to come in to figure out with the GM who refused to come to phone. Will never go back! They rob customers here and inconvenience you to try to get fixed!
… moreKate Douglas
I never typically leave negative reviews but today was just to much . I sat in the drive through line for 15 minuites even though I was the second car in line. I didn’t make any complaints. I was very polite and when I got to the window, the worker was extremely rude. Couldn’t even say hello or greet me or anything just slam the window open and closed in my face between handing me items. As someone who works in customer service i completely understand how busy and unpredictable times can be in these environments. But treating patient and kind customers like they are a bother for just being there is unprofessional, i’ve had many bad expierences here. Definitely don’t recommend this wendy’s.
… moreColin Andrews
Workers didn’t seem to give a shit at the window and didn’t even say anything just put his hand out for my payment. The time is 8:42 December 18th 2025. My order was wrong. Ordered 2 six piece nuggets and one 4 piece. I got 9 nuggets in total. Absolutely ridiculous get your shit together Wendy’s. And the drive through was slow as all hell. Step it up!
… moreDenise Alexander
Customer service deplorable starting with the AI taking orders. I ordered a Dave single no cheese, one chocolate chip cookie, and a Frosty swirl. I paid an extra dollar to get the coupon book. They didn’t tell you how much your food was going to be. They got my order wrong at the window where I paid. They got my order wrong at the window for pick up and when I asked for a manager, she was too busy they said. I waited. 23 minutes was running late for work and when I checked my bag, there’s no cookie there is no book that I paid the dollar for. This is the worst experience I’ve had at this particular Wendy’s in eight years! I will not be returning to this Wendy’s ever!! Should this be red hopefully the money that Wendy stole from me by not giving me the food that I paid for will be resolved honestly. Dave would be rolling over in his grave if he knew his store was being run like this!
… moreGeno Valentine
Closed early and cancelled our pick up order. Very unprofessional and I will never tell anyone to choose this Wendy’s. I have had better experiences and this is the most unprofessional you can get. Closing before your stated online and cancelling an order that you received. Absolute tawdry. I hope this location loses more business.
… moreZ
Good people, overworked, but the lower rating is because they really need to keep it more tidy in here, there’s flies and this is from trash from not changing the trashcans daily. Its okay, its just not the most hygienic environment at times. Not sure why, its not a bad location by any means though, the people are cool and service is respectable, but keep a grain of salt for the fact that like most fast foods, it can get busy at times and there could be a unreasonable wait. Give them grace. ✌️
… moreElizabeth Lowe
Prompt, considerate staff. Accurate order. Fries are fresh, frosty machine is working and sandwich is hot. I’ll be back!
… more