

Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
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Jack in the Box – Garland, TX Restaurant | Menu + Delivery – Seamless
Jack in the Box
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Called yesterday around 6:25-6:30 spoke with a female manager who took my name and number, stated she would call me back around 8am which she never did. So I stopped by the location this morning at 5:48 the guy name Ruglio was very rude and sarcastic and I’m not even sure that’s his real name because when I asked him to spell it he stumbled over his words. He questioned me like I was a criminal until after 5:55 am. Put me through a complete unnecessary period and showed the most dreadful customer service. Then after I showed him and said it numerous times what I was supposed to have and the price I paid this incompetent guy refunded me less than what I originally paid. All of this could have been avoided first is my order was correct second if the manager would have followed up like she stated. I will never return to this location and the cherry on top was the guy and the young lady there found it very amusing. The young man that took my order provided me with great customer service. But my sourdough breakfast sandwich was wrong. Stopped by on my way into work, got all the way to work to find out my sandwich was incorrect. And for some reason it had scrambled eggs.
July 18 : Update…
You don’t have anyone that can’t understand basic English at the intercom and window. My order always gets messed up, I get over charged and if I try to tell them at the window they act like they don’t speak English. It’s annoying.
I’ve come to this Jack in the Box location many times and never had a problem — until now.
I ordered 3 egg rolls and 2 iced coffees. They gave me 2 sweet and sour sauces. I politely asked for 1 more, and the staff refused. When I asked for a refund, the employee gave it to me — but then told me, “If you don’t like it, don’t come back.”
I was shocked. I wasn’t being rude or difficult — I just wanted a fair amount of sauce for my order. I’ve already filed a complaint with corporate because this kind of treatment is unacceptable.
Really disappointing experience at a location I used to like.
Won’t be returning to this location.