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Address and Contact Information
Address: 500 Greenville Blvd SE, Greenville, NC 27834
Phone: (252) 364-2368
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Greenville, NC – Hook & Reel
Explore Hook & Reel’s best cajun seafood options in Greenville, NC for a delightful dining experience that will awaken your taste buds.
Hook & Reel Menu
SEAFOOD BOILS. Our Favorites. Shell Shocker Crack&Peel. Lobster Party The Cajun Boil The Perfect Storm The Reel Catch. Mini Boils. 1/2 LB Seafood. APPETIZERS …
Hook & Reel Cajun Seafood & Bar – Facebook
Hook & Reel Cajun Seafood & Bar, Greenville. 10596 likes · 159 talking about this · 7361 were here. Hook & Reel is a fun, authentic, experience-driven…
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Reviews
KY Clemonts
My husband and I went early on Valentine’s Day, and it wasn’t very crowded. We decided to try the all-you-can-eat option, which included appetizers, crab legs, add-ons for the seafood boil, sides, and fried fish selections.
Overall, the food was good, and the calamari was definitely my favorite. I had read the fine print ahead of time, but we noticed a nearby couple who were not aware of the 18% service fee or the $15-per-pound waste fee, so it’s important to review those details before going.
We enjoyed the experience, but next time we’ll probably stick to ordering from the regular menu.
… moreOverall, the food was good, and the calamari was definitely my favorite. I had read the fine print ahead of time, but we noticed a nearby couple who were not aware of the 18% service fee or the $15-per-pound waste fee, so it’s important to review those details before going.
We enjoyed the experience, but next time we’ll probably stick to ordering from the regular menu.
Jahniya Saulsbury
My partner and I were seated in the corner by the bathroom. No one waited on us the entire time we were there. We didn’t receive a waiter, drinks, or food. We sat patiently for an hour. No one noticed or even looked in our direction to serve us. The table behind us had a party of 6 and arrived 20 minutes after us. They received a waiter, drinks, appetizers, and entrees in no time. We sat there for a few more minutes to see if we could get someone’s attention but no luck at all. We decided to leave. This was a very bad experience and we never experienced anything like this before. Everyone was being served in a timely manner but we didn’t get served at all, not even a drink. We tried to be patient and understanding because of the crowd but we deserved to be served as well.
… moreKimberlyHoward
I was really excited to come here while I was at the beach and I’m so glad I did. I got the all you can eat option for $43. I stuck with getting crab legs for the duration of the 90 minute limit on the buffet and they were amazing. I also got a margarita and I was happy to say they make their drinks GOOD – didn’t feel like it was mostly juice and mixer like some places do. Definitely worth it.
… moreNicole Jones
I love Hook and Reel and the waitress Autumn is amazing as well as the food. Autumn is very attentive and respectful to customers. I love that she goes above and beyond to make sure that I have the best experience when I go in to eat. When you go to Hook and Reel and have this amazing waitress you will definitely be back.
… morePrincess Glitter Sparkle
Amazing waitress Jaida!!!!! Amazing atmosphere-beautiful, bright, clean, energetic, warm and friendly vibes. Generous portions with the all-you-can-eat….but….NO FLAVOR!!!!!!! Zero. Clams and mussels not cleaned as well as they could have been. Bit down on hard shell fragments 3 times. Beware dental work!!!!! Jaida was great!
… moreBrian Cadle
Been wanting to try this place after coworkers said how good it was. Took my wife for her birthday dinner, and we weren’t disappointed at all. We ordered off menu instead of all you can eat. we will do that next time. Ordered coconut shrimp and calamari for appetizers. Both were awesome, except I don’t care much for marinara sauce to dip calamari in. Our main courses were amazing, except I didn’t expect my meal to come in an inflated bag. But, that said after the chuckle about personal floatation device we enjoyed it. Now what we didn’t expect was a robot to deliver food. Highly recommend this place
… moreJohn Hobbs
If Google allowed less than one star, I would use it. This was a negative five-star experience.
Our visit to Hook & Reel was an exercise in paying premium prices to be ignored. We paid over $60 per person for an all-you-can-eat meal and were told we had 90 minutes. What we were not told was that most of that time would be spent waiting for service, food, or utensils.
It took over 25 minutes just to get a drink after being seated. Our table ran out of drinks three separate times. We almost never saw our waitress.
Between orders, food took 15 to 20 minutes to arrive, which completely undermines the entire concept of a timed all-you-can-eat service. I had to get up from my seat and hunt down staff who were not even our waitress three different times just to receive basic service.
Claw crackers, bibs, and hand wipes were not provided until roughly 15 minutes after the first plates arrived. For a seafood boil restaurant, that is not a minor oversight. That is incompetence.
I worked in food service for years. I am patient. I am understanding. I tip well even when service is mediocre. This was not mediocre. This was neglectful. To add insult to injury, an 18 percent gratuity was added without explanation. I only discovered it when reading the receipt, after having effectively served myself all night.
I have zero intention of returning. I am not interested in paying expensive restaurant prices to be treated like an inconvenience. There is no scenario where “all you can eat” should result in leaving hungry, annoyed, and wondering why I bothered at all.
If this is the standard here, it is unacceptable.
… moreOur visit to Hook & Reel was an exercise in paying premium prices to be ignored. We paid over $60 per person for an all-you-can-eat meal and were told we had 90 minutes. What we were not told was that most of that time would be spent waiting for service, food, or utensils.
It took over 25 minutes just to get a drink after being seated. Our table ran out of drinks three separate times. We almost never saw our waitress.
Between orders, food took 15 to 20 minutes to arrive, which completely undermines the entire concept of a timed all-you-can-eat service. I had to get up from my seat and hunt down staff who were not even our waitress three different times just to receive basic service.
Claw crackers, bibs, and hand wipes were not provided until roughly 15 minutes after the first plates arrived. For a seafood boil restaurant, that is not a minor oversight. That is incompetence.
I worked in food service for years. I am patient. I am understanding. I tip well even when service is mediocre. This was not mediocre. This was neglectful. To add insult to injury, an 18 percent gratuity was added without explanation. I only discovered it when reading the receipt, after having effectively served myself all night.
I have zero intention of returning. I am not interested in paying expensive restaurant prices to be treated like an inconvenience. There is no scenario where “all you can eat” should result in leaving hungry, annoyed, and wondering why I bothered at all.
If this is the standard here, it is unacceptable.
Elizabeth Nay
My family and I decided to go to Hook and Reel for the first time and it was overwhelming at first and thought we might be rushed out. But Jenny, Kaya and Snoop made the experience 10 times better. Jenny took the time to help us order, Kaya and Snoop were nonstop on the go help everywhere they can. I loved seeing the teamwork, the patience, and kindness they showed tonight.
… moreJaxon Montgomery
I’m writing this after reading another review of Hook & Reel that painted an absolutely dismal picture, and I have to say—my experience couldn’t have been more different.
My party visited on a Friday evening for the all-you-can-eat option, and yes, we paid around $60 per person. But unlike the other reviewer, we found it to be excellent value for what we received.
Our server introduced herself immediately, explained the 90-minute format clearly, and checked on us regularly throughout the meal. Drinks arrived within five minutes of ordering, and refills came before we even had to ask. The timing felt well-managed, not rushed.
The food came out in waves every 10-12 minutes, which actually felt right—enough time to enjoy what was in front of us without feeling stuffed or overwhelmed. We ordered multiple rounds of crab legs, shrimp, crawfish, and sides, and everything arrived hot and well-seasoned.
Claw crackers, bibs, and wet wipes were on the table when we sat down. When we needed extras, they were brought over promptly.
Yes, there was an 18% gratuity added automatically, but it was clearly noted on the menu and explained by our server at the start. For large parties or all-you-can-eat formats, this is standard at many restaurants, and I had no issue with it given the attentive service we received. Having worked in a restaurant all through college, I know that it is hard work and for any of you out there who think it is okay to go out to eat and not tip – shame on you!
Was it perfect? No restaurant is. But the staff was friendly, the food was fresh and plentiful, and we left full and satisfied. I’ve already recommended it to friends and plan to return.
I can’t speak to what happened during the other person’s visit—maybe they came during an understaffed shift or caught the kitchen on a bad night. But my experience was the opposite: organized, enjoyable, and worth every dollar.
… moreMy party visited on a Friday evening for the all-you-can-eat option, and yes, we paid around $60 per person. But unlike the other reviewer, we found it to be excellent value for what we received.
Our server introduced herself immediately, explained the 90-minute format clearly, and checked on us regularly throughout the meal. Drinks arrived within five minutes of ordering, and refills came before we even had to ask. The timing felt well-managed, not rushed.
The food came out in waves every 10-12 minutes, which actually felt right—enough time to enjoy what was in front of us without feeling stuffed or overwhelmed. We ordered multiple rounds of crab legs, shrimp, crawfish, and sides, and everything arrived hot and well-seasoned.
Claw crackers, bibs, and wet wipes were on the table when we sat down. When we needed extras, they were brought over promptly.
Yes, there was an 18% gratuity added automatically, but it was clearly noted on the menu and explained by our server at the start. For large parties or all-you-can-eat formats, this is standard at many restaurants, and I had no issue with it given the attentive service we received. Having worked in a restaurant all through college, I know that it is hard work and for any of you out there who think it is okay to go out to eat and not tip – shame on you!
Was it perfect? No restaurant is. But the staff was friendly, the food was fresh and plentiful, and we left full and satisfied. I’ve already recommended it to friends and plan to return.
I can’t speak to what happened during the other person’s visit—maybe they came during an understaffed shift or caught the kitchen on a bad night. But my experience was the opposite: organized, enjoyable, and worth every dollar.
Angela Brown
It was my birthday when I went & it was suggested that I try them out food was good & for buffet it was a reasonable price can’t wait to visit again
… more