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Welcome to your Alpharetta Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 2720 Old Milton Pkwy, Alpharetta, GA 30009
Phone: (678) 266-6212
Website: https://www.chick-fil-a.com/locations/ga/avalon?utm_source=google&utm_medium=gmb
Menu Photos
Order and Reservations
Order: Order online
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Last Updates
Reviews
Brian Miller
We had never noticed this location when we were shopping at Avalon. We tried it out and it was great! The service was excellent and the food was perfect. We all had chicken strip meals with waffle fries and fountain drinks. It all tasted great and was hot and tender. The location was clean and the service was friendly and fast. There was plenty of parking and lots of seats. There was also a nice outside eating area. We will be back!
… moreElazar Wells
I absolutely love this Chick-fil-A at Avalon! The staff are always so kind and friendly, and the food is always top quality. The customer service here is the best — they really go above and beyond. I also love that they let you bring your pet on the patio, and they even give your dog a treat! Such a thoughtful and welcoming place.
… moreMR E.
I had a great experience at Chick-fil-A! The staff was exceptionally courteous and attentive, making sure my order was accurate and served promptly. The food was fresh, hot, and delicious—exactly what you expect from Chick-fil-A’s high standards. The restaurant and drive-thru area were spotless, and the service was quick even during a busy time. It’s always a pleasure visiting this location where customer care truly stands out. Highly recommend!
… moreHiyab Desta
Had a great visit to Chick-fil-A! The food was fresh and came out quickly, but what really stood out was the service. The employees were all friendly and helpful, making the experience smooth from start to finish. A special shoutout to Bella she was incredibly kind, attentive, and made sure everything was perfect. It’s always refreshing to be treated with genuine care. Thanks, Bella and the team.
… moreB
Visited during lunch. Lots of cars in the drive through but it flowed pretty quickly. The only issue I had was I ordered a large drink but they gave me a medium. They corrected it immediately though. Everyone working was friendly and presentable.
… moreCrystal A (Crissy)
The customer service here from the women is unpleasant. I will no longer go to this location and would rather stop at the north point location right off the highway. My experience this morning was taken aback. After my encounter with the female shift lead (African American curly hair braces walked away when asked her name) or whoever she was that took the cake for me.
Very rude very passive. They messed up my meal, I brought the entire meal back and they said they couldn’t honor a replacement.
Wowwwww really? After a male manager over heard what was going on he said it was ok. The fact that i come here just about every morning and had to go thru such a hassle is definitely not the normal Chick-fil-A standard. The food is hit or miss at this location.
Nothing is consistent. Which is why I’ve decided to leave a review. Prior to this incident I would just call and let them know. I don’t ask for anything for free but when you keep messing up now you’re costing me my time and my money. I was completely over ordering chicken minis at this location small and hard.
I’ve went back on several different occasions to have mine replaced with fresh ones. Why keep eating here? It was convenient on my way to work. Now I know to stop off Haynes bridge exit.
… moreVery rude very passive. They messed up my meal, I brought the entire meal back and they said they couldn’t honor a replacement.
Wowwwww really? After a male manager over heard what was going on he said it was ok. The fact that i come here just about every morning and had to go thru such a hassle is definitely not the normal Chick-fil-A standard. The food is hit or miss at this location.
Nothing is consistent. Which is why I’ve decided to leave a review. Prior to this incident I would just call and let them know. I don’t ask for anything for free but when you keep messing up now you’re costing me my time and my money. I was completely over ordering chicken minis at this location small and hard.
I’ve went back on several different occasions to have mine replaced with fresh ones. Why keep eating here? It was convenient on my way to work. Now I know to stop off Haynes bridge exit.
Authentically Alyson
A Disastrous Experience at
Chick-fil-A Avalon – Beware of the Pimento Cheese Price
Gouging!
I’ve always associated Chick-fil-A with quality service and consistency, but my experience at the Avalon, Alpharetta location was an absolute disaster from start to finish. If you’re considering dining here, beware-especially if you’re thinking of ordering the Pimento Cheese Spicy Chicken Sandwich.
Where Do I Begin?
1. Pimento Cheese Scandal: I ordered the Pimento Cheese Spicy Chicken Sandwich, expecting the rich, creamy topping that makes this sandwich special. Instead, I received a barely-there smear of pimento cheese—so little that I had to order a side of pimento cheese just to make the sandwich edible.
2. The Price Shock: That extra 1-ounce side of pimento cheese? A jaw-dropping $1.89. That means Chick-fil-A values its pimento cheese at an insane $30.24 per pound-more expensive than premium steak! Even the shift manager apologized for the ridiculous pricing and shockingly small portion cup, admitting that he spoke to the owner.
3. Owner’s Appalling Response: The manager relayed that the owner’s response to the complaint was: ”People will pay if they want it.”
4. This level of greed and disregard for customers is downright deplorable.
5. It Gets Worse…
6. • Flat Coke Zero – Completely Completely undrinkable.
* Side Salad Disaster – Half-full container with just ONE grape tomato.
* Mac & Cheese Mess – Ordered a large, received a half-filled portion.
* No Customer Service Resolution – I reached out to Chick-fil-A corporate through multiple calls and emails. Each time, I was told the owner would contact me. It’s been months-no response. Even corporate seemed shocked at the owner’s lack of follow-up.
* Final Verdict: Avoid This Location
This is not the Chick-fil-A standard I expect. The quality, portions, pricing, and customer service are beyond unacceptable. Until Chick-fil-A corporate steps in to ensure this owner is held accountable, I cannot recommend this location to anyone.
If you’ve had a similar experience at Chick-fil-A Avalon, I encourage you to speak up. Customers deserve better than price gouging, poor service, and outright neglect.
… moreChick-fil-A Avalon – Beware of the Pimento Cheese Price
Gouging!
I’ve always associated Chick-fil-A with quality service and consistency, but my experience at the Avalon, Alpharetta location was an absolute disaster from start to finish. If you’re considering dining here, beware-especially if you’re thinking of ordering the Pimento Cheese Spicy Chicken Sandwich.
Where Do I Begin?
1. Pimento Cheese Scandal: I ordered the Pimento Cheese Spicy Chicken Sandwich, expecting the rich, creamy topping that makes this sandwich special. Instead, I received a barely-there smear of pimento cheese—so little that I had to order a side of pimento cheese just to make the sandwich edible.
2. The Price Shock: That extra 1-ounce side of pimento cheese? A jaw-dropping $1.89. That means Chick-fil-A values its pimento cheese at an insane $30.24 per pound-more expensive than premium steak! Even the shift manager apologized for the ridiculous pricing and shockingly small portion cup, admitting that he spoke to the owner.
3. Owner’s Appalling Response: The manager relayed that the owner’s response to the complaint was: ”People will pay if they want it.”
4. This level of greed and disregard for customers is downright deplorable.
5. It Gets Worse…
6. • Flat Coke Zero – Completely Completely undrinkable.
* Side Salad Disaster – Half-full container with just ONE grape tomato.
* Mac & Cheese Mess – Ordered a large, received a half-filled portion.
* No Customer Service Resolution – I reached out to Chick-fil-A corporate through multiple calls and emails. Each time, I was told the owner would contact me. It’s been months-no response. Even corporate seemed shocked at the owner’s lack of follow-up.
* Final Verdict: Avoid This Location
This is not the Chick-fil-A standard I expect. The quality, portions, pricing, and customer service are beyond unacceptable. Until Chick-fil-A corporate steps in to ensure this owner is held accountable, I cannot recommend this location to anyone.
If you’ve had a similar experience at Chick-fil-A Avalon, I encourage you to speak up. Customers deserve better than price gouging, poor service, and outright neglect.
Coco Covergirl
Imagine your mouth watering for a nice hot chicken biscuit only to order and get ALL the way back to work only to find out you have the wrong order. This is NOT the first time. I’m over it and will not be returning back.
The staff there had no remorse just a oh that’s strange. I’ve been inconvenienced to many times here the staff needs to SLOW down. Last week it was pickles added I’m allergic to pickles so I couldn’t eat my sandwich. I won’t be back ! If I wanted McDonalds quality food and service I could go there. Pictures are located on yelp review.
… moreThe staff there had no remorse just a oh that’s strange. I’ve been inconvenienced to many times here the staff needs to SLOW down. Last week it was pickles added I’m allergic to pickles so I couldn’t eat my sandwich. I won’t be back ! If I wanted McDonalds quality food and service I could go there. Pictures are located on yelp review.
Barbara W
I recently had a least than favorable experience. I always do mobile delivery with my coworkers (as we are all already actively at work).
Items were missing from my breakfast deliver order, and the only thing that they can do is offer a redemption item in rewards. This does not solve the issue that a breakfast item was missing (leaving one person hungry) and that we would have to pay for delivery again. I attempted to call the business, but they did not pick up.
As a signature member, it was just truly disheartening that they would not have a driver come 5 minutes down the road to deliver the remaining items. I ALWAYS recommend this location to my friends and family, so it is truly disheartening.
… moreItems were missing from my breakfast deliver order, and the only thing that they can do is offer a redemption item in rewards. This does not solve the issue that a breakfast item was missing (leaving one person hungry) and that we would have to pay for delivery again. I attempted to call the business, but they did not pick up.
As a signature member, it was just truly disheartening that they would not have a driver come 5 minutes down the road to deliver the remaining items. I ALWAYS recommend this location to my friends and family, so it is truly disheartening.
Ryan Jack
While dining with my family, we had a somewhat uncomfortable experience. One of the staff members kept sweeping right next to our table, and it continued until we finished our ice cream. I don’t believe it was intentional, but cleaning so close to customers who are still eating felt a bit inconsiderate. If it wasn’t an urgent matter, it might have been better to wait until we were done.
… more