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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1480 Larkin Ave, Elgin, IL 60123
Phone: (847) 741-9725
Website: https://www.mcdonalds.com/us/en-us/location/IL/ELGIN/1480-LARKIN-AVE/888.html?cid=RF:YXT:GMB::Clicks
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McDonald’s, 401 Summit St, Elgin, IL 60120, US – MapQuest
Perched in Elgin, IL, this McDonald’s branch forms part of the iconic fast-food empire that has been satisfying taste buds since its inception in 1940.
Reviews
Sevina Banner
Waited 15 minutes for my order to be taken just for her to come to the register and have me wait to take care of the people outside. They have people who work the dining area and the lobby for a reason. Waiting 15 minutes for FAST food in unacceptable. Especially making people wait when there is a line out the door for drive thru to be taken care of by LOBBY personnel.
… moreKeith Dwyer
The food was awful and basic. The atmosphere was empty and had contractors actively working around food and the woman at the counter seemed confused when we approached and asked for help. She didn’t know what we were talking about and made us wait while she figured it out, and it wasn’t a difficult issue. The receipt hadn’t printed from the kiosk and we were asking for a new copy and she genuinely didn’t seem to know how to do it.
… moreAby
I placed a DoorDash order and found a dead insect (looks like a fly) in my fries!!! I dumped the fries onto their napkins and when I was getting to the bottom I saw something black, I thought it was a tiny piece of burned fry, but as I looked closer, it’s a dead bug!!! Never in my life have I ever had this happen, and I feel sick to my stomach – appetite gone! Employee and managers, come on!!! How would you like to find a bug in your food??? Close the windows and doors or something…this is so unsanitary and disgusting. C’mon man. I promise to you, God knows, cross my heart and hope to die, I am not lying. This is so disgusting.
… moreJack Dorty
I came in today and I order my chicken wrap made fresh rather then them listening to my orders I placed with the cashier (well done ) fries and chicken wrap and I waited a long time just for me to get an cold and not cooked so well chicken wrap I try eating it but the chicken was so weird and horrible I was upset that I payed for something that’s not gonna be made right or made how it should be made to enjoy the best McDonald. This place needs to do better honestly….
… moreAngelica Cooper
Worst customer service experience. On February 7th, the woman taking our order was extremely unhelpful and provided no clarity when we asked questions. Any time we asked for clarification while ordering, she sighed and seemed irritated. Someone with that attitude should not be working in customer service. To top it all off they left food off our order!
… moreRodrigo Reyes
This the worst McDonalds I’ve been too because they always refuse to give water to someone who doesn’t even go to Larkin high school. I study at Elgin community college and go home to get food at McDonalds and come tired and thirsty for a water cup but they always refuse to give me water although other McDonald I’ve been too give me water without a problem I don’t see the problem if I’m buying something and I don’t do anything wrong but go there and eat and enjoy my food and the cashier here before have gave me water before so I don’t get why it’s such a big deal if water free! Honestly expect better from this place cause I work in fast food and never have a problem with a costumer asking for water it’s just water so I hope they see this and do better to be honest.
… moreAmber C
Did drive thru; not only was my order not given to the kitchen (and the window teller kept repeatedly asking if it was a mobile order. When I’d say no, it was the order I just placed, they’d ask again. Good thing I asked for my receipt) but when I got my order, 11 min later it had 3 things wrong
Good grief.
… moreGood grief.
Rodrigo R
I come here to this location often but this time I come the lady behind the counter wants to have an attitude saying I have talked back and agrue about my food when I have never have. Instead I have always been kind to the workers here and staff because I have experience in fast food but the kind of customer service they offered me today was not so good expect better from the people who work here the guy who took my order was nice but the lady doesn’t have to be rude and make me wanna wait more extra just cause she feels like when all I have done is be thankful for the food. I’ve been to better McDonald locations who are kind and respectful to people not rude. By the way the person who was rude is Martha or siri but I will make my report cause that’s just mean.
… moreRyan Wolland
Pretty standard McDonald’s although they do not have a self service drink and condiments area, so you have to wait for someone at the counter to provide refills and condiments.
… moreTamika B
Purchased a breakfast biscuit from here and I was blown away. It tasted homemade…..way different than the ‘ from a can’ tasting biscuits Mc Donald’s usually serves up. I’m not in the area often but when I am at breakfast time I will definitely partake in a biscuit or two from here…. now if all the other Mcdonalds would get on board!!
… more