4.0 – 1,576 reviews • Fast food restaurant
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Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Millbrook, Alabama store located at 1235 Alabama 14. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
Hours
| Thursday | 4:30 AM–10 PM |
| Friday | 4:30 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–10 PM |
| Monday | 4:30 AM–10 PM |
| Tuesday | 4:30 AM–10 PM |
| Wednesday | 4:30 AM–10 PM |
Menu Photos
Order and Reservations
Order: Order online
eatatjacks.com
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Reviews
Verbal Assassin
First time dining in the restaurant my experience was good, the food was delicious and the cashier was pleasant. Yesterday I decided to get lunch and I don’t know who was working that day but it was a big NO! I ordered the two wraps and a large fry. First the cashier on the mic kept rushing me to finish ordering, I got to a spot to eat and one of my wraps did not have any chicken just a few lettuce with tomato halves and disgusting honey mustard. I was going through something that day and chose not to go back and complain. I know the cook who made the wrap knew there was no chicken inside and just did not care smh. This location has some rude staff but I give second chances.
… moreCharlie Thornton
Went by and picked up a Catfish Basket and it’s very good with some great frys. Really good jacks is just Good. If you get good service and the food is fixed well you cannot beat it.
… moreJosh Cruikshank
The food was good enough, a bit cold. But what really ruined my experience was the manager. She was absolutely rude and had an attitude. If she hated her job that much she needs to quit instead of making bad experiences for the customer. She yelled at me and then when they forgot something she asked the girl that was kindly trying to rectify it asked in a snappy tune “What’s he want!?” She needs to go back through training or be fired! Rude nasty self. That’s not how you lead a team! 1/17 12:20
… moreDenise Carr-DeRamus
Ordered a little jack with cheese. Got one without cheese. I asked them to replace it and the woman asked if I wanted a slice of cheese or have the burger recooked. I asked her to recook it. She asked another woman who said that doesn’t come with cheese. I have never had a problem ordering a little jack with cheese before. They then handed me a slice of cheese on wax paper. Didn’t lie that I didn’t get what I ordered or their attitude when I brought it to their attention.
… moreFrank Piper
I’m very disappointed. I’ve always liked Jacks and have always had a good experience at other locations. I came today during lunch I ordered 3 kids meals and some other items. Waited 25 min got to the drive thru window and they only gave me and charged me for 1 kids meal claiming they heard me only order 1 insisting I was wrong and being rude about it. Even though I was willing to pay for the difference they refused to give me the other kids meals and wanted me to drive around to the back of the line to order the other 2. I ended up driving to Popeyes for the other 2. I don’t think I will be returning to this location.
… moreRosie Freeman
Enjoyed the new Rib sandwich with fries and blueberry pie. It was good. Jack’s always have good food. And the restaurant is always clean. Staff is always friendly.
… moreSamantha A
Extremely rude employees. Ordered a 40 pieces of chicken and recieved 2 burgers by accident, when asked to correct the order was met with horrible customer service and attitude. Canceled our order and went to chick fil a. Will not be back after this encounter
… moreLes Schlensker
service was terrible. when my name was called I stepped up. I could see my order on their order screen. it said takeout like I ordered, the person put it on a tray. I had order a Mac and cheese w one of the burger bug 2 fries were on the tray. the screen said Mac and cheese. when I said something the female acted like I was inconviencing her. they grabbed a bad and literally threw the items in the bad (a small bag with two burgers, a container of Mac and cheese, and fries). I asked to speak to a manager and the rude lady female said she was. when is said that seemed like poor customer service to me, she glared and me
she turned away from me and ignored me. You need a manager
… moreBonesa Davis
Enjoy breakfast that’s hot and good. The prices are reasonable. Jack’s has the best biscuits. Try one hot with honey. Yummy
… moreAB AB
Staff was nice, food was pretty good. Had the best peach shake i’ve ever had here, you could taste the fuzz off of it. Pie wasn’t great, but it was only $1.
This was a welcomed stop after having been on the road for a day, and was a unique place to visit before I moved out of the south!
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