Caleb B
Showed up here to pick up food (DoorDash) they had someone come and talk to me and then they stood around and joked in the back for 15 minutes until I unassigned the order after informing the customer that the store was not making it. It makes no sense I ordered food on break ate it then came back online and they acted like I didn’t exist even when waving at them. I told them I was canceling the order and they looked confused. There were 6 people in the kitchen with 2 on window and 1 on line and 3 standing around. I’ve managed places before. This place needs a full night shift reform whoever is in charge isnt a good manager. That’s why there are 6 people and half wasting labor standing around. Syracuse hospitality or whatever you are needs to actually hold this place accountable. I will be personally blacklisting this restaurant for delivery from now on. Never again. Had another order in car. Can’t keep a customer waiting over this.
I’ll just told the taco bell customer what is happening and apologize for having to cancel and to complain to doordash to get a refund cause they probably didnt want to eat here.
… moreAvi Ream
Been going to this Taco Bell for years. The food was always good and service is reasonably fast. It’s always super chill here and we were able to just enjoy the food whether dining in or take out.
… moreFrancis Brino
I stopped at Taco Bell a day before. Everything in the bag was not what it was supposed to be and they never gave me a drink. So I pull up to order some new food and I tell the girl about it cuz the other girl isn’t there. She’s very rude and she just plays me off when I ask her. Can I just have a phone number for customer service? She says we don’t do that here. Could you imagine then she starts taping me with her phone like I’m the bad guy asking for a phone number because I’m a paying customer and they didn’t give me what they were supposed to give me. I’m not giving you any customer service numbers or names of anybody that works in this store and again proceeds to tape me with her phone. So I took her picture and let’s post it here. She is rude and I’ll be calling corporate not sure how to post a picture here but I have a picture of this woman trying to hide after she told me this… Here she is taping me the customer corporate. You need to get a hold of me. Since when do you order food and don’t get it and get a hard time? The managers reached out only to never call .. just as bad as the workers..
… moreRana B
Ordered at the Drive through. The girl with the glasses throwing F bombs really loud at the cashier (who was very friendly and professional) and the food was absolutely disgusting and cold. Did not look safe for human consumption.
Not ordering here ever again. If you’re driving down 9w towards Walmart, turn left instead of right you can go to Panera drive through. Really awesome staff and better food quality.
Please report stuff like this. The quality of These places will never improve if we don’t report issues with staff or food quality.
… moreKaitlyn Bliss
1st off I always loved going to Taco Bell I never mind the prices. Food was always good but this time was crazy. I spent almost $50 in food just for me and my fiancé which we didn’t get much just 2 5 layer burritos and a fry bowl and a 12 pack Cinnabon. I’m not mad at the price I’m upset about the portion. I paid almost $7 for a fry steak bowl and it barely had anything in it. And I paid an extra $2 for nacho cheese sauce and it is the tinest amount I have ever seen. And on top of that the food was cold and I literally ate it 4 mins after I got it. This was crazy never going to this location again.
… moreJustin
I paid for a side of jalapeño sauce, didn’t get it, and then found out it was inside the item I added it on (for $0.55) but I had to pay $0.20 for a side. Weird price difference and there definitely wasn’t any sauce in my Crunchwrap. My quesadilla was also very undercooked as well, so I asked for a new one and the guy seemed annoyed about me asking. Fast food at its finest.
… moreMaria Delgado
There were humans there but they all refused to provide direct Customer service throughout the ordering process. I left without making a purchase. This was the first time that I experienced this treatment at a Taco bell. I visited on 10/13/25 at 4:30 p.m.
… moreashley macele
Came in tonight asked the man if they were opened he was sitting and said no and told me to go through drive through I did then the lady at the drive through was so rude and rushed our order didn’t even ask us what we want exactly kept having an attitude. So we drove away the most disrespectful experience I’ve ever had don’t recommend going !
… moreJeremy Blackie
Bad for a taco bell. Missed products, allergen requirements not applied, food barely made. Serving sizes not followed…this happens every visit. If youre eating there, fine you can get it fixed, but to go, youre screwed, because they also dont answer their phone..
… moreJocelyn W.
Corporate needs to pay attention to this Taco Bell. The manager, Maria, is consistently rude and unprofessional — even when customers are polite. Her attitude creates a hostile environment that reflects terribly on the brand. Taco Bell deserves better leadership in Glenmont.
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