Chipotle Cherry Orchard is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Stevelarryjob jon
I don’t usually leave reviews, but this restaurant’s cashier really needs to learn how to handle pickup orders. I asked cashier to check my food which was ready 10 minutes ago, yet she still hadn’t checked my order. I understand there were many walk-in customers, but she completely ignored pickup customers. As a result, I ended up with cold food. Avoid this place if you’re ordering online, or make sure to insist that she checks your order—otherwise, she won’t respond.
… moreJonathan Valldejuli
I ordered a burrito on the app. The app says it’s ready for pick up. I walk in and the pickup shelf is empty and there are three other people waiting for their online order. There is 2 guys working. One is cooking and the other is tending the walk-ins. The online orders are totally neglected. One of us tried to get a word in with the guy working in and the worker ignored him and looked pissed off. 15 min later a third guy walks out from the back with the four online orders. I get home and the burrito is small and has maybe 4 microscopic pieces of chicken in it.
… moreJina TV
I ordered 2 beef taco total 6 piece taco. When they put beef, definitely beef portion size too small. So I asked them beef portion size not enouch. But they said no. When I got home and opened the taco, it was really small, so tiny beef. Just Two bites and it was over. I go to Chipotle a lot, but it was too small than other locations. I wasted 35 bucks. Never go again there.
… moreTanmay Jaiswal
I placed an online order and found that the quantity is way lower than usual here. The order was not on the shelf, maybe because people pick up the wrong order, but the person handing out the orders had to look for each order specifically in the back. Instead, just move the shelf behind the counter so that this person doesn’t have to go back and forth so much and take so much time.
… moreEnzo Cheng
This is what you call a bowl?
Feels like I ordered from the Kids Menu for Adults.
Online orders shouldn’t come with automatic portion punishment.
… moreEkta Verma
Went in there on a Wednesday morning. They opened later than the timing on the front and there was already a queue forming. There was a serving guy with tattoos who walked by the door a few times, smirked at us waiting and walked by without unlocking the door, not quite sure what the purpose of that action was but it was rude. The lady who opened the store served me and she had absolutely horrible customer service attitude and manners. She was serving tiny portions to everyone, when I asked her to serve the normal portion size, she yelled at me in front of everyone saying that’s what we serve, take it or leave it. This was completely unnecessary and unacceptable and frankly quite appalling. I would suggest you save your time, money and mental peace and go to any of the food establishments next door.
… moreKim Chungji
It was so nice! Delicious and abundant! Feels like back in 2010s
… moreFrank Zhou
Not a good experience.
I asked for brown rice. The woman at the counter seemed very distracted and put white rice in the bowl. I repeated again politely “brown rice please”.
Here comes the surprising part: she dump all the white rice back into the original container from the bowl and started scooping brown rice. There was no apology and I am very worried about the food safety at this Chipotle…
… moreJennifer Shapero
I’d give -100 stars if I could. I just went in and tried to order a drink, I was standing at the front of the line for like 10 seconds and didn’t get acknowledged at all. I finally spoke up to this girl just shoveling her scoop in some rice and asked to order a drink. She didn’t say anything. So I was just like “or not, I guess you’re just too busy” and stormed out. Worst, worst customer service ever. Fire her.
… moreAlicia Ramos
Don’t order from this chipotle unless you want to get ripped off. They suck at putting together food.
I ordered a Burrito and got a Wrap. This is just a waste of money. I ordered chicken, brown rice, pinto beans, lettuce, veggies and red salsa.
They gave my White Rice. Little to No chicken, little to no Beans. And they went heavy on the salsa. Purely Diabolical.
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