Nakeisa Holley
A FEW MONTHS BACK I STOPPED HERE AND GOT A SHAMROCK SHAKE IT WAS NASTY AND WATERY, NOT THICK AT ALL.. I WAS VERY DISAPPOINTED.. I LOVE THE FRAPPES THOUGH AND THE $5 MEAL DEALS! ON 7/29 THIS MORNING I WANTED BREAKFAST, AND GOT A MOCHA FRAPPE NO WHIP CREAM, & THE SAUSAGE MCGRIDDLE IS THE BOMB.. A BIT PRICEY.. MY ENTIRE BREAKFAST ORDER CAME UP TO $13.. THE DAMN HASH BROWN IS $3.09.. JUST CRAZY WITH THE PRICES GOING UP EVERYWHERE.. I WON’T GET ANOTHER HASH BROWN FROM MCD’S.. THAT’S TOO MUCH $$$ FOR A DAMN HASH BROWN!!
… moreCHINESE STEEL
This place was absolutely shockingly disgusting! Not one clean place to sit the other customers are sitting down in filthy seats and tables cause there’s nowhere to go. There’s no drinks for refills by the way you have to pay for refills now at the McDonald’s which has a high cost of beverages now and it’s just ridiculous. It’s so sad to see the state where McDonald’s has gone $13 meals for the basic chicken wrap and I’m expected to eat in filth!? With flies buzzing around?
… moreBdotLv MTB
I had a disappointing experience with an employee named Ali during a recent visit. I asked a simple question about my order, and in response, she slammed my drink down without explanation. I waited patiently and calmly addressed the situation when she returned, letting her know I didn’t mean any disrespect and that I was simply unaware of how the process worked. I remained polite and calm throughout.
Instead of responding professionally, she became defensive and told me to “come to the right line with your order next time,” which felt unnecessarily confrontational and uncalled for.
I understand that fast food environments can be stressful, but basic courtesy and respectful communication go a long way. I hope management addresses this and reminds staff of the importance of maintaining professionalism—even in busy situations.
… moreTerri Calloway
All I wanted was a hot chocolate with vanilla and a saugauge , egg, & cheese sandwich. My sandwich was good but my hot chocolate was trash. As much as a large hot chocolate is all I got was water and vanilla. Omg, I was so pissed, I felt like taking it back and throwing it in her face. To have your heart set on something and not a lick of hot chocolate no where in the cup. So I paid damn near $6 or 7 dollars for a large hot chocolate I want to scream that is to much money not to get what you pay for….i hate this place the only thing they can do right is make a breakfast sandwich but everything thing else is either cold or too simple to make right. Just shut this place down.
… moreAmanda Labshere
Absolutely disgusting the fries are ice cold when delivered from using door dash which was fast delivery so I know they sat around for a bit and on top of that my daughter didn’t get her happy meal and how convenient I call to complain or see if something can be done and your mailbox is full and nobody is answering the phone….I’m super pissed as this was a lunch treat for my daughter for handling a doctor’s appointment very well and now I’m out of money and she’s out of a meal….y’all need to get it together I understand fast food and mistakes happen I worked at this location 20years ago but to have cold food and missing items is completely ridiculous
… moreJohn-Paul Morgante
Visiting the area and was surprised by the warm and inviting interior. My plan was to read the news on my tablet and enjoy a quiet morning. I used my app and was also surprised they offered table service. Made my order and was waiting a while. Then, I went to the counter to find my order in the takeout area in a bag. Is that what they call table service in MA? Very disappointed, but I should have expected no less from McDonald’s wherever it is located.
… moreMatthew Raymond
Ordered a cookie tote was given day old ones. Was told they cant make the cookie tote its in the back then was told to re order it and go back around after waiting 30min. They are trying to turn people away. Then, came back out with the cookie tote and told me she would be talking to her boss and no longer serving cookie Tote at night and to not come back for cookie totes at night.
… moreRich B
5 bux for a single Egg mcmuffin sandwich is wild…. one overcooked egg, half slice cheese amd a barely toasted English muffin….a fast food breakfast should not cost 15 bux… terrible quality , poor service and 9 times out of 10 u have to pull to the side and wait for them to bring the food out. Ray crock would be pissed lol horrible establishment
… moreRob Sekowski
If you like your burgers extra rare, this is the place to go. I didn’t even have to ask for all pink!
… moreDawn Torres
I was visiting Pittsfield for the day, and this McDonald’s is by far better than the one I usually go to here in RI. The wait at the drive thru was a big long, but that was made up with their quickness and politeness.
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