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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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We are open 24/7/365 for YOU! We serve ALL DAY BREAKFAST! OUR DINING ROOMS ARE ALWAYS OPEN! WE HAVE CHOCOLATE AND TWIST ICE CREAM! OUR PLAYPLACES ARE OPEN 7AM-11PM DAILY! O’Keefe Family Restaurants Vision: To be the best quick service restaurant family experience. Being the best means providing outstanding quality, service, cleanliness, and value so that we make every guest smile when inviting them into our home and preparing a meal from our kitchen.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 7455 Barrington Rd, Hanover Park, IL 60133
Phone: (630) 837-5819
Website: https://www.okeefemcd.com/
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Reviews
Jessica Badillo
I am 3 mnts away from the restaurant and just because it got cold and we are getting the first snow of the year i decided to order delivery food so I don’t go out ,however went I received my order i realize that I should go in person and order my food fresh like I always do because otherwise this store they will give you they oldest and coldest food they have if you don’t order it fresh ..so the delivery guys did it great amd quick but my 20pcs nuggets and fries were soggy and super cold even mycrib it was all sticky in the box like if the steam the bun instead of toasted but I still eat it but the nuggets and fries so nasty and the the sadness part is that went I report it to the delivery company they say they can’t do anything so is really disappointed that I spent my money for this food and I still have to discharge the food that I mentionand .and is really unfair that I pay for this food and the store still making the money went I loosing my money and my food ..please if anyone go to this location and order food specially at later afternoon ask for fresh food or they will give u trash.. on this end my daughter eat some of the nuggets till I see her making faces I was like what is wrong and at the moment I touch it and eat it I take the box away ..
… moreSamuel Kraye Jr
Think twice before placing mobile order
I placed a mobile order for a late night pickup and proceeded to the store. When I got to the store I was told through the speaker that their mobile ordering is down and they only will take cash. They refused to help me with the order I already paid for on the McDonald’s app. These people were not customer focused. I understand maybe their system is down but they could have easily made it right by looking at my mobile order receipt and making me my order. Instead they only offered “our mobile order is down we only take cash”.
I am now out money, rewards points, no food, and wasted time and wasted gas.
If your system is down why were mobile orders being accepted in the app? I’ve seen other McDonald’s shut down mobile ordering, why didn’t this location ? Is it training or operational issue ?
Why was my card charged? When will I get my money and my rewards points used back?
I did leave a message with the corporate okeefe phone number on the window and will give them a chance to respond, if they do of course I will update.
Edit: I see response from owner asking for me to contact them, I left a message at the number the same night leaving my name and number and never received a call back. I’m not chasing them for them to do the right thing.
… moreI placed a mobile order for a late night pickup and proceeded to the store. When I got to the store I was told through the speaker that their mobile ordering is down and they only will take cash. They refused to help me with the order I already paid for on the McDonald’s app. These people were not customer focused. I understand maybe their system is down but they could have easily made it right by looking at my mobile order receipt and making me my order. Instead they only offered “our mobile order is down we only take cash”.
I am now out money, rewards points, no food, and wasted time and wasted gas.
If your system is down why were mobile orders being accepted in the app? I’ve seen other McDonald’s shut down mobile ordering, why didn’t this location ? Is it training or operational issue ?
Why was my card charged? When will I get my money and my rewards points used back?
I did leave a message with the corporate okeefe phone number on the window and will give them a chance to respond, if they do of course I will update.
Edit: I see response from owner asking for me to contact them, I left a message at the number the same night leaving my name and number and never received a call back. I’m not chasing them for them to do the right thing.
Jay Joseph
The food was okay, but the restaurant was clearly understaffed and the space needed better cleaning.
… moreSherry Messler
I placed an order inside using the kiosk. After ordering I decided I wanted another item so I ordered at the register & mentioned my pervious order. Not only do they not hand you your food, she placed separate in this pick up area. Ok fine, but the other lady who knew what I was waiting for had placed my first order in there a week without saying it was ready, so I stood there for several minutes waiting for my order. She even kept looking at me and didn’t say a word. Finally another worker asked what I was waiting on & he said it’s sitting right there in this weird pick up thing. I had no idea as I had never ordered inside before, (usually drive thru). She looked like a Manager or even a “lead” person. Easily could’ve made this a better experience. I’ll be going to the Bear location instead next time
… moreCezary K
Make sure you check your order once you pick up. Got home, 30 minutes drive and realized I’m missing 3 burgers. Called the location to ask for either delivery of missing items or a refund and was refused both. Also told em that I would leave a review and it didn’t seem to bother them so here it is!
… moreNoel Hermosillo
The place was busy when I went. I primarily came to check out the play place with my two kids.
There is a large family area where can see the two-story play place.
As expected the food was good and the place was clean.
Will come again.
… moreThere is a large family area where can see the two-story play place.
As expected the food was good and the place was clean.
Will come again.
Bob Keating
This McDonald’s restaurant had been recently renovated, and they did a nice job.
There are visible power and USB ports everywhere. There is seating available for remote commuters and groups of typically 4 people.
There is also a play area for smaller children (3+ years, I think) with seating next to the play area.
Overall, the design is tasteful and functional.
The area is quite clean, and service is good.
Food quality is consistent with other McDonald’s restaurants.
Being located next to a Menards home center, it should get great business.
I will return soon.
… moreThere are visible power and USB ports everywhere. There is seating available for remote commuters and groups of typically 4 people.
There is also a play area for smaller children (3+ years, I think) with seating next to the play area.
Overall, the design is tasteful and functional.
The area is quite clean, and service is good.
Food quality is consistent with other McDonald’s restaurants.
Being located next to a Menards home center, it should get great business.
I will return soon.
Freenee Ross
I Ordered the 5meal deal with the mc chicken and got something the wasn’t even a Mc- chicken I goes back and showed them what they gave me replaced the chicken with a Mc Double I asked the mangr. Did it come with 2 pieces of meat he said NO the 1st but I knew it did went back again, then this co- worker / or mangr. Started arguing with me about it and I wasn’t talking to her I’m never going back here again!! BAD- EVERYTHING and didn’t wonna REFUND MY DAMN MONEY!!!!
… moreMYOB
This is the worse McDonald’s in Hanover Park. That is until it went under new management. Don’t get me wrong, the improvements make it look all fancy, and although I have never been inside since the renovations, I can tell it is nice on the inside from looking outside. HOWEVER, looking new and fancy has nothing to do with the terrible food and customer service.
1. I run a business so I typically come here to get bags of ice. Once I ordered 2 bags and they put the ice in the white bags that they use for their salads. Not the long, clear 10lb bag. She brings it out and says we ran out of regular ice bags, sorry. So how do I know I got my money’s worth since you have me 2 very small bags of ice. Who’s fault is it that someone is not doing inventory??
2. Another time I pulled up to order and overheard a conversation on the speaker and heard laughing. So when I said what’s funny, all of a sudden it goes quiet for a long time (I guess they realized they didn’t mute their conversation). So then I said are you going to take my order? I received an attitude from the first teller. When I got home (I learned to check the inside of whatever I order because usually you will have to pick something out of it) I looked inside my mcchicken and the lettuce was Brown , I took a photo (another time I asked for light tartar on the fish sandwich and I got no tartar on it after checking, dry sandwich). I’m all about good quality food, yes it is McDonald’s however since when did serving Brown lettuce become okay?? Lettuce is so cheap so the fact that they rather use old lettuce instead of fresh is appalling.
3. Last night, I went here knowing better. I usually order the fries with my meals, but I have stopped doing so because they fill the cup half way, kill you with the salt overload, and they are cold 90% of the times. I tried ordering fries “fresh”, no avail, some fresh and some old fries will be mixed together so you’re not really getting them “fresh”. They have the buttermilk tenders on their menu but it’s been discontinued since the end of summer. So when I asked to give me a minute to decide on something else, I was rushed when there were no other cars in line. I ordered the buttermilk sandwich only. Wasn’t worth it paying for old fries so I passed. Pay for my food, pick it up, went home. First things first, check the sandwich. Not to my surprise, more brown lettuce. But now we also have a rock hard burnt bottom bun to add. Just terrible. I just threw everything out and only ate the chicken patty, $6 wasted. I have called with these complaints and was mailed a free McChicken meal certificate…. seriously.
No, get new employees!!!!!! Don’t overcharge because you need someone to pay for those fancy renovations!!! Do better on food quality!!! Do you not think people can see & taste they are being served old, cold food??
Going to McDonald’s on Bartlett/Irving or Schaumburg/Barrington!!!!!!
… more1. I run a business so I typically come here to get bags of ice. Once I ordered 2 bags and they put the ice in the white bags that they use for their salads. Not the long, clear 10lb bag. She brings it out and says we ran out of regular ice bags, sorry. So how do I know I got my money’s worth since you have me 2 very small bags of ice. Who’s fault is it that someone is not doing inventory??
2. Another time I pulled up to order and overheard a conversation on the speaker and heard laughing. So when I said what’s funny, all of a sudden it goes quiet for a long time (I guess they realized they didn’t mute their conversation). So then I said are you going to take my order? I received an attitude from the first teller. When I got home (I learned to check the inside of whatever I order because usually you will have to pick something out of it) I looked inside my mcchicken and the lettuce was Brown , I took a photo (another time I asked for light tartar on the fish sandwich and I got no tartar on it after checking, dry sandwich). I’m all about good quality food, yes it is McDonald’s however since when did serving Brown lettuce become okay?? Lettuce is so cheap so the fact that they rather use old lettuce instead of fresh is appalling.
3. Last night, I went here knowing better. I usually order the fries with my meals, but I have stopped doing so because they fill the cup half way, kill you with the salt overload, and they are cold 90% of the times. I tried ordering fries “fresh”, no avail, some fresh and some old fries will be mixed together so you’re not really getting them “fresh”. They have the buttermilk tenders on their menu but it’s been discontinued since the end of summer. So when I asked to give me a minute to decide on something else, I was rushed when there were no other cars in line. I ordered the buttermilk sandwich only. Wasn’t worth it paying for old fries so I passed. Pay for my food, pick it up, went home. First things first, check the sandwich. Not to my surprise, more brown lettuce. But now we also have a rock hard burnt bottom bun to add. Just terrible. I just threw everything out and only ate the chicken patty, $6 wasted. I have called with these complaints and was mailed a free McChicken meal certificate…. seriously.
No, get new employees!!!!!! Don’t overcharge because you need someone to pay for those fancy renovations!!! Do better on food quality!!! Do you not think people can see & taste they are being served old, cold food??
Going to McDonald’s on Bartlett/Irving or Schaumburg/Barrington!!!!!!
Bubles
The workers there have a stank attitude and its always the old lady at night even the young girls working there i go to this specific mcdonalds because its close to home i always get attitude its gotten to the point where if i REALLY HAVE TO GO to that specific mcdonalds i dread going because i know im getting my food with attitude and i have gone to plenty other mcdonalds and none of them treat me the way this one does DO BETTER.
… more