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Find your nearby Taco Bell at 707 Hancock St in Quincy. We’re serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
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Reviews
Aiden Sage
Ordered with Uber Eats from this location. The first driver took the food then canceled the delivery, and presumably ate it. Which is not really their fault. However, when the cancelled delivery went to a different driver, the second driver went to pick up our order and they refused to talk to him. We tried to call and it never went through despite calling repeatedly, except for one attempt where they IMMEDIATELY hung up on us.
This is not the first time we’ve had issues with this location, as many times we’ve ordered food from this location from both the taco bell and KFC side and it never arrived. Initially I assumed it was a delivery service issue, but I realize now that the location is probably a major contributor to the issue.
Thankfully Uber gave us a refund, but they refused to talk to either us or the delivery person. If we hadn’t been able to receive a refund through Uber, we would have had to eat the bill, rather than the food we ordered. We were able to order from a different taco bell location who provided fantastic service and we received our food wonderfully and fast. Unfortunately because of how long this whole shabackle took, it was nearly 11pm by the time we got to eat.
If you can’t even have one person pick up the phone for over 30 minutes, you need to hire more staff. Either someone is being intentionally neglectful and providing terrible service, or your employees are incredibly overworked to the point of being unable to answer the phone OR talk to delivery personnel who are at the counter. As someone who works customer service, I understand that things can get hectic and out of hand sometimes. However, the repeated issues from this location are very disappointing and frustrating, and we will be very hesitant to order from here again.
… moreThis is not the first time we’ve had issues with this location, as many times we’ve ordered food from this location from both the taco bell and KFC side and it never arrived. Initially I assumed it was a delivery service issue, but I realize now that the location is probably a major contributor to the issue.
Thankfully Uber gave us a refund, but they refused to talk to either us or the delivery person. If we hadn’t been able to receive a refund through Uber, we would have had to eat the bill, rather than the food we ordered. We were able to order from a different taco bell location who provided fantastic service and we received our food wonderfully and fast. Unfortunately because of how long this whole shabackle took, it was nearly 11pm by the time we got to eat.
If you can’t even have one person pick up the phone for over 30 minutes, you need to hire more staff. Either someone is being intentionally neglectful and providing terrible service, or your employees are incredibly overworked to the point of being unable to answer the phone OR talk to delivery personnel who are at the counter. As someone who works customer service, I understand that things can get hectic and out of hand sometimes. However, the repeated issues from this location are very disappointing and frustrating, and we will be very hesitant to order from here again.
Francisco Verón Ferreira
Incredibly fast service! Food is always great. Tiny store, but tons of options. It’s an experience 😀
… moreNomadic Methods
Decent food. Was fresh . Was served fast and with a smile . They left me alone . Eating area is small and compact but no k e was in there and I was able to work and be left alone for an hour during a snow storm .
I wish the menu was easier to read that is all
… moreI wish the menu was easier to read that is all
Karen Febo
They forgot to give me something from my order that I paid for. I showed them the receipt and they didn’t believe it. He looked at his screen and still doubted it, even though he was the manager.
… moreYvette Lene
The Quincy location sucks… They are cheap with the preparation of their food they act like they’re taking it home to their families at the end of the day. Dry ass nachos
… moreAlex Glaze
They can’t handle getting your order right and made me go back through the drive thru despite nobody being in line. Lost my patronage
… moreMargaret Holmes
No interest in being friendly. No interest in making sure the food was correct. Grabby and non talkative window drive thru. Don’t work at this place if you don’t like the job. The food, when eaten was dry and lacked any kind of flavor. Just blah food, expensive and just horrible customer service. I urge management to look to quality at all levels
… moreTarese T
My family and I have come to this location often due to great service and always has great hot food. There was an ample amount of seating for a small location until they cut the seating in half to add kiosks ♀️. Now there’s barely any seating and more confusion when trying to order.
… moreNaomi Coakley
Look, it’s pretty much what you’d expect. I’ve lived around the corner from this location for 3 years now and I stop by on a monthly basis. The service is really fast, they rarely make any mistakes, the parking lot is positively creepy (which is by tradition; no complaints here), and you can get tacos, burritos, mac n cheese, popcorn chicken, and mashed potatoes all in one stop. You’d think you can’t go wrong but, until I get a single Crunchwrap Supreme that is even SLIGHTLY crunchy, my food rating will remain at 2 stars.
… moreGenesse Matos
I ordered 63.00 of food yesturday 12 piece chicken buckets woth 3 side and they only sent my three side and forgot my 12 piece and doordash wouldnt refund me and i tried calling storw to see if i can come pick up my 12 piece i paid for to feed my kids and couldnt get thru . They always mess up on order then i cant even get my money back
… more