Cody Fleck
The place has turned to absolute shit. Been here many times without commenting just to try and not be a negative Nelly but this time I have to. Had to wait 22 minutes to get our first draft beer. 45 mins to get our second draft beer. Told waiter a few Times during this time we wanted to order. Finally ordered. As of right now been here exactly 2hours, Still no food. Worst part is I think there is more workers here than patrons.
… moremichelle sicble
Staff is rude even if you do a pickup, I stopped eating here because they all seem bothered to have to work. Tonight they yelled at my husband because their machine didn’t work and he brought up we were kissing a drink…. Not our fault you can’t read the pick 6 had 2 drinks per order you gave us 3/4 drinks and argued like a toddler… def be visiting the north one more frequently. Management should probably get staff trained again
… moreMegan P
Gross, dirty, and they are stingy on the food. I know this isn’t a 5 star joint, but the eating area and bathrooms are absolutely filthy. Dirt and grime everywhere, makes me question what the kitchen looks like . Also the portion sizes are a joke. Ordered tater tots and 10 wings, only received a handful of tots and several of the wings counted in the 10 were small than a tot. I did say something to the waitress that delivered our food, she acknowledged that they were very small and she would bring some more from the kitchen. That never happened.
Prices have continued to go up, but the quality and portion size has went down. Again I know this is a fast food joint, but it doesn’t seem like a novel idea that an eating establishment is clean. Take some pride in your business.
… moreMisty M.
I had been avoiding eating at a BW3 since I had numerous bad visits but this one is brand new and across from my hotel so I gave in. I was really pleased with the food. I was especially pleased with the server in the bar area. When my food was done the kitchen ran it out. I love when they do that instead of letting it sit in the window. It shows teamwork and a good kitchen crew. When that happens the food is usually very good and it was. Fresh fixings and well cooked.
… moreAva Ruscheinsky
Please never order delivery from here if you want missing food or sauces. I ordered through their Buffalo Wild Wings delivery and received no sauce for my wings. There is no way for any of us to pick up the sauces and the Manager wanted us to personally contact DoorDash to get another dasher. But I didn’t order through DoorDash so there is no way for them to help me. Honestly if you’re going to eat there just go in person. Their delivery is terrible, so disappointed.
… moreKelly Satrom
Tried to order pickup for the family and was unable to order more than 10 wings. I tested other locations with the same order and it seemed to work fine, but this location had the issue of every size other than 10 was unavailable, and no wings were available after the first one.
… moreDanielle Stephens
We did a walk in order and we live about 20 minutes away. I called the store a 2nd time, and spoke with Jesse. I wanted to make sure the wings that we didn’t get the 1st time, after we got home. That the new one’s we were going back to pick up were fresh. He said he would make sure, and that is all we received.
… moreBill Dean
Located a couple blocks from the Bismarck Events Center. Easy access. Food is consistent and service is usually punctual. Great for watching football, hockey and baseball. Can get super busy depending on the event.
… moreBill
Joe the server in the bar area provided some of the best service I have received in a Long Time!!!!!! Perfectly attentive without being intrusive.
… moreNodak Reviews
I’ve been a loyal customer here for many years, but my recent visits have convinced me to take my business elsewhere. What was once a fun, energetic spot has steadily declined into a disappointing, almost unrecognizable experience.
Quality of the Food:
• Wings arrive stiff, overcooked, and virtually meatless—often more batter than actual chicken.
• Sauces are haphazardly applied, leaving some wings drenched while others are embarrassingly dry.
• Sides and condiments frequently go missing or are thrown into the bag with zero care when ordering online.
Service & Atmosphere:
• No host at the entrance during peak hours—customers are left wandering and waiting in the lobby for extended periods.
• Staff appear disengaged and disinterested, as though serving you is a personal inconvenience.
• Requests for simple things like refills are met with impatience or outright annoyance.
Unprofessional Behavior:
• I’ve witnessed employees smoking vapes and cigarettes by the dumpster outside—and the smell has even infiltrated the dining room.
• During one visit, a visibly frustrated staff member punched a wall in the kitchen, startling customers throughout the restaurant.
Online Ordering Nightmare:
• Nine times out of ten, orders arrive incorrect, incomplete, or carelessly packed.
• On my last order, a manager kindly offered a $20 gift card—which turned out to have zero balance when I tried to redeem it elsewhere. Returning to the restaurant for clarification was met with rudeness and flat refusal to help.
Overall, the service is sluggish, the food is subpar, and the management seems indifferent to customer feedback. Sadly, this location’s decline has been so pronounced that I can no longer recommend it. There are far better options in Bismarck—save yourself the frustration and look elsewhere.
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