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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Alhambra,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
Address and Contact Information
Address: 2528 W Commonwealth Ave, Alhambra, CA 91803
Phone: (626) 289-9882
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2528 W Commonwealth Ave, Alhambra, CA – Order El Pollo Loco
El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 2528 W Commonwealth Ave in Alhambra, CA.
Locate El Pollo Loco near Alhambra
Find an El Pollo Loco location near Alhambra. Get directions and enjoy fresh L.A. Mex style cuisine for dine-in, takeout, delivery or drive-thru.
El Pollo Loco | Alhambra CA – Facebook
Head over to 2528 W Commonwealth Ave and pick up our Holiday Family Dinner, including our famous fire-grilled chicken, 3 large sides, warm tortillas and fresh …
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Reviews
Stephen Lam
I should have learned from the few times going here and check the bag before I left. This time around a salad was left out. Before the visit today was a side of rice was missing. It was fairly busy todY Round 530pm.
The initial concern was that they gave flour tortilla when One of the family members has gluten intolerance. For any future visitors. Please make sure your orders correct before you head out as well to ensure any food allergies as well as complete order because you cannot expect whoever leads this team to be honest in ensuring the order is correct
… moreThe initial concern was that they gave flour tortilla when One of the family members has gluten intolerance. For any future visitors. Please make sure your orders correct before you head out as well to ensure any food allergies as well as complete order because you cannot expect whoever leads this team to be honest in ensuring the order is correct
Jasmine Del Real
I originally found a hair on my food and upon examining the food farther to take a picture. I see a DEAD BUG in my bowl. I’m so disgusted. My kids already ate their meal and now I’m worried if they consumed anything. do not come to this place.
… moreEnrique Pena
Dear Pollo Loco Owners:
I dropped by your store in Alhambra (Commonwealth Ave) just past 9pm on a Monday evening to pick-up the Leg Lovers, and the nice young girl behind the counter informed me they didn’t have any. So, I said, “Isn’t it just 3 chicken legs, and you don’t have that?” She politely apologized and said, “Sorry, we don’t have any.” I was surprised AND disappointed at the same time.
Reason for my review:
I’m afraid that episodes like this are going to make you go out of business. You may want to review your product availability. I really want to see El Pollo Loco succeed, since I love your flame-broiled chicken, but if you don’t have 3 chicken legs available at 9pm, your business model is in real trouble…
PS: I also gave you only 4 stars for the food because your chicken portions are getting gradually smaller…or anemic, as one of my good friends describes it…
I really hope someone from EPL reads this, takes it to heart, and makes improvements so that you can stay in business, and your loyal customers like me can continue to enjoy your delicious chicken…
Amen.
… moreI dropped by your store in Alhambra (Commonwealth Ave) just past 9pm on a Monday evening to pick-up the Leg Lovers, and the nice young girl behind the counter informed me they didn’t have any. So, I said, “Isn’t it just 3 chicken legs, and you don’t have that?” She politely apologized and said, “Sorry, we don’t have any.” I was surprised AND disappointed at the same time.
Reason for my review:
I’m afraid that episodes like this are going to make you go out of business. You may want to review your product availability. I really want to see El Pollo Loco succeed, since I love your flame-broiled chicken, but if you don’t have 3 chicken legs available at 9pm, your business model is in real trouble…
PS: I also gave you only 4 stars for the food because your chicken portions are getting gradually smaller…or anemic, as one of my good friends describes it…
I really hope someone from EPL reads this, takes it to heart, and makes improvements so that you can stay in business, and your loyal customers like me can continue to enjoy your delicious chicken…
Amen.
Max F Tennies
Small, scrawny pieces of chicken. Not good value. I used to love Pollo loco and used to go all the time. Ordered the 2 piece combo. Now the pieces of chicken are so small and scrawny with barely any meat on them. It’s good if you like little bird bones. Way too expensive for what you get now. Drive-thru service was good.
… moreBetty Bet
Unfortunately, the chicken legs and thighs are smaller and can be dry from over cooking or leaving on the grill too long, in hopes of keeping the chicken warm. I have to ask for juicy chicken in the beginning of my order. Otherwise, it’s good. All the sides are good. House salsa is okay. Mild. The guacamole salsa is good. The drive through had some issues with reading the right order to the customer, but not checking every side. Therefore, I got another car’s order. They probably were offered mine. They were smart to check before they drove off. Unfortunately I did not. I got home and had to eat 2 different sides than I had ordered. Manager fixed it the next day. So, we’re all good.
… moreDianna Neace
The service was great. I ordered double chicken avocado bowl. Chicken avocado salad. The avocado bowl had bad avocados in it. The salad had burnt chicken in it. The price was a little high. To buy dinner. I didn’t go inside. Drive thru was quick. It was clean. It was good except for the food. I probably won’t go back to this one. They must have a new cook. This is the second time I had burnt chicken in my salad. The portion were big enough.
… moreAngela To
Be careful when you order on the app for pickup. Sometimes they short change you on stuff. Was suppose to get 12 tortilla wraps and ended up with only 6. Always check the order before you leave. One time I caught them forgetting my salad dressing or they give you less sauce if you aren’t there to ask for it.
… moreJuan P
The portion size of my family meal was low on my sides. I paid $37.00 dollars for a 12 piece chicken meal. My 3 sides were too low I want a refund back. Broccoli side was low, Macaroni was not to the top of the cup. Gravy sauce too low, and mashed potatoes side was also about half way but closer to the top but not to the top. Chicken was good but how are 6 people suppose to eat from these sides when they only feed 3. False advertisement I think on the menu for the side orders when it says feeds 6. Then they didn’t have No green guacamole salsa, No Pico de Gallo, no chipotle salsa. No corn tortillas. They only had jalapeño chili sauce in packets. They called me for my order kind of quick in about less than 5 minutes so that was good too. Update this Pollo Loco is the worsest they served me burnt, dried up chicken, and it was old must have been there on the grill all day.
… moreBrandy Waller
I would’ve given them a 5 star if my broccoli was cooked. It was crunchy like straight out the bag crunchy. It wasn’t even warm nor any seasoning (do they season their veggies?).
I went ahead and steamed it for my baby and I.
Other than that, the customer service was good.
… moreI went ahead and steamed it for my baby and I.
Other than that, the customer service was good.
Sanderson Montes
They take for ever to take your order and the flavor compare to other Pollo Loco not even close for Example south Pasadena Pollo loco is supper better been here waiting 20 minutes and no one takes my other. Is always dirty as well. DONT COME HERE IT SUCKS THE CUSTOMER SERVICE IS THE WORSE AND NOW THEY ARE TRYING TO FORCE U TO GET USE TO A NEW SYSTEM THAT MAKES IT WORSE TO ORDER ON SOME STUPID SCREEN.
… more