Tobey Williams
Restaurants deserve a 1 star if…
they mess up your order… giving you a chicken chalupa when you definitely ordered beef. Check the picture and tell me if it’s beef or chicken…
their restaurant smells strongly of skunk (or the pharmaceutical equivalent)
you wait over 5 minutes in front of the register just to be acknowledged
This Taco Bell is not worth your time. There’s a pretty good one in Buchanan where it’s clean, the employees get your orders right, and you have a pleasant experience. Taco Bell in Niles, please get better! I shouldn’t have to drive to Buchanan for quality service.
… moreYourTheBest 1
The food was awful, I won’t be back. It’s clear someone here doesn’t want to work, they just want a paycheck.
… moredean sanderson
This is bull shit I don’t remember what burrito I got. But this is nasty as he’ll looking one side is so burn there’s no tortilla left and the other side not cooked at all. There was only 1 car behind me. This is completely unexceptable. This store need to get it together
… moreJess
Service was good but the food was horrible. I ordered a Chessy Gordita Crunch and it was served with chicken (i didnt order chicken) and was cold. My Crunchwrap Supreme was mostly tortilla and filler ingredients, ALL ground beef was literally in one little spot at the bottom of the Crunchwrap. Employees are extremely loud and unprofessional while working insulting each other and cussing to where customers can hear. Definitely the WORST Taco Bell I have ever been to.
… moreMidas Wyatt
Me and my fiancè both have autism, so we really get anxious when our food isn’t as expected. While there were some very minor problems, the staff was thrilled and happy to help us fix them and even gave us a little treat as an apology. Always appreciate the staff here, especially the short energetic young man whom I’m 90% sure has been there for a few years. All and all, always happy with the staff, especially since I was admittedly anxious and cranky tonight. Truly pleasant people
… moreCarly Parrish
This kid to the right been making food and touching food he’s making. And not changing his gloves.
Been waiting for a hour for food
… morejaybird1868
Portions were very inadequate. I ordered 7 steak tacos, hardly any steak. If I combined them all I could make 1-2 tacos.
… moreAbby Frantz
Food was stale and soggy past 3 times I went. The girl who took my order was so so rude and I will not be returning. She did not even get my order right and treated me like I was dumb. Very upset. Spent 25 bucks to be treated poorly and food be gross and not even right order.
… morenot sam
Hey, in case you’re out late and hungry, Taco Bell closes their lobby at 12am, not at closing time like the hours indicated. I watched three groups walk in before I did. Not one person was told the lobby was closed and it was drive through only. Not until the lobby was full of people, then the employees start talking crap about the people in the lobby. Even though their door wasn’t locked and their close time wasn’t posted.
Not including the fact that my order was placed for 30 minutes and not even started while others who came in after me got their food sooner. When I asked again, I heard the workers say something about how I shouldn’t have been able to ask since I shouldn’t have been in their lobby. I responded by saying they should’ve locked their door.
Niles Taco Bell’s management should definitely have a conversation with the night shift about their time management, their customer service skills, and their ability to lock a door properly at closing time.
I walked in a 12:20, if the lobby locks at 12, why was the door open and other people inside? Very misleading to potential customers.
… moresarah kelly
The employees don’t know how to read & wanted to lie & argue with me. “Out of tomatoes” my butt. They are clearly on my food & im allergic & they were rude & didn’t replace my food. The so called gm & whoever answered the phone are rude & only want to argue. I do not recommend & will not be going back.
… more