Steve Hess
Ok it’s McDonald’s, so 5 stars in context.
All the food was hot and made fresh from what I could tell. It tasted like it’s supposed to. Breakfast.
The dining area and restrooms were spotless.
There were kiosks, but the cashier was extremely helpful with my mom who “doesn’t do technology” and rang her up the regular way. She even brought the food to the table.
Conveniently located, obviously- it’s McDonalds. Parking was easy and easy to get back on 97.
So yeah, exactly what I wanted from my stop.
… moreelijah miller
Refused to answer the phone after calling and ringing 7 times, when someone did answer they immediately hung up on me. They made my food wrong and all i wanted was to have it remade correctly. Horrible and unacceptable customer service.
… moreHollie Thomas
On occasion, not having working or charged mobile device to utilize app and deals, management has been over the top 5 stars with accommodating deals and prices. Other members of staff, not so helpful or willing to facilitate good customer service ( skills ) for customer satisfaction and retention (0 stars). It would be helpful to have kiosk where checking in and using app without a mobile device within the restaurant lobby could eliminate negative connotations associated with why a customer doesn’t have a working mobile device at their disposal.
… moreAdam Show
My favorite question. “Does it look right on the screen?” That question doesn’t matter if it’s wrong in the bag. I saw sauce on the screen, but in the bag no sauce. I saw light ice yet not light ice. Yeah that was my experience at this McDonalds do with this information as you like.
… moreM Albaneze
Food was good, not super fresh but that’s mcds. The girl got frustrated at a simple question, never got a greeting smile or enjoy. Expect for Kendra, she came up and greeted us and talked to my daughter, super sweet lady!! She’s the only reason im adding a star back ☺️
… moreGenuine Jen
I decided to skip the drive thru because I thought going inside would be faster since I only wanted a drink and some fries. I forgot how much I dislike McDonald’s self-ordering kiosk. Once inside, I could not get the kiosk to work properly and accept my code for free fries. One employee cleaning in the dining area said she was new and couldn’t help me. It took 5-10 minutes before I got help! Ugh. Of course, the yummy hot and salty fries quickly took my mind off the dismal ordering process.
… moreIrene Abramenko
Sitting in drive through for 25mins not one person ask to hold or anything they are still open for another hour and 15min when I got here.
… moreJian Yu
Wait outside 20 mins for my order , and I have to end up go to the window ask for my order. Luck I double check the order they give me wasn’t even right, no apologies manager got 0 customer service skill.
… moretrisha stackhouse
The most helpful staff of any McDonalds we’ve been to! Everyone was so friendly.
… moreDan Bezdek
Super slow. They’re busy and running anround but are NOT fast food. Didn’t have coffee brewed for iced coffee at 11:20 am. Terrible efficiency in the lobby . Employees are nice and all just plan to be the for 25 minutes before getting food. While there several customers came in from drive in with there orders screwed up. Going there reminds me why I hate to spend extra money to eat out.
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