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Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 6020 Porter Rd, Niagara Falls, NY 14304
Phone: (716) 297-6088
Menu Photos
Order and Reservations
Order: Order online
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Wendy’s, 6020 Porter Rd, Niagara Falls, NY 14304, US – MapQuest
Get more information for Wendy’s in Niagara Falls, NY. See reviews, map, get the address, and find directions.
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Reviews
ryan b
ATTENTION CORPORATE:PLEASE READ!!!!
VERY VERY RUDE!!!!
Put an order in through DoorDash for a biggie bag and a Frosty. I called the store asking for them to please either put the frosty in a sealed bag or sg least seal it with a sticker. Last time I got mg order it was not sealed and there were chunks missing out of it ( never trust DoorDash Drivers)
The person who answered was extremely rude and said we don’t do that. When I tried explaining my food got tampered with last time he. Hung up. Tried several times that evening to call back and speak to thr manager. Did not answer. Called next morning to speak to general manager. No answer.
I have contacted Door Dash who is opening an investigation into the merchant ( Door Dash Confirmed all food and drinks must be sealed )
I also contacted Wendy’s Corporate to file a complaint against the store .
NOT ONLY DID YOU LOSE AN ORDER, YOU LOST A LOYAL CUSTOMER!!!!!
… moreVERY VERY RUDE!!!!
Put an order in through DoorDash for a biggie bag and a Frosty. I called the store asking for them to please either put the frosty in a sealed bag or sg least seal it with a sticker. Last time I got mg order it was not sealed and there were chunks missing out of it ( never trust DoorDash Drivers)
The person who answered was extremely rude and said we don’t do that. When I tried explaining my food got tampered with last time he. Hung up. Tried several times that evening to call back and speak to thr manager. Did not answer. Called next morning to speak to general manager. No answer.
I have contacted Door Dash who is opening an investigation into the merchant ( Door Dash Confirmed all food and drinks must be sealed )
I also contacted Wendy’s Corporate to file a complaint against the store .
NOT ONLY DID YOU LOSE AN ORDER, YOU LOST A LOYAL CUSTOMER!!!!!
Meg
This place is absolutely falling apart. Do not waste your money here unless you have over a half an hour to spend waiting in the drive-through. And mind you I still don’t have my food.
I was told to pull up and park. And everyone behind me has been getting their food and leaving.
There’s multiple people in there. I truly don’t understand how you can say. This is fast food when I literally could’ve had my food faster at a restaurant…. Make that make sense. And even after waiting for over 30 minutes, I still have to pay full price?
It’s absolutely horrendously horrible how much these companies don’t care about your time. They want all your money, but don’t want to give actual service in return for said money. And FYI no one’s in the parking lot. Two cars are in the drive thru but yet we’re waiting over 35 minutes now.
They seem to be making all of the DoorDash orders But only for the people that are coming to pick it up for delivery.
I purposely placed my order on DoorDash, so it would be ready by the time I got here to pick it up. Jokes on me.
After I actually receive my food, (If the world hasn’t ended by then) I will update with photos and my DoorDash information to show proof.
Just don’t waste your money go across the street to Tim Hortons. Or go to Aldi And make yourself a burger it’ll literally take you less time. And probably be 10 times healthier.
Whoever the manager is… My goodness you need to get your store together..
… moreI was told to pull up and park. And everyone behind me has been getting their food and leaving.
There’s multiple people in there. I truly don’t understand how you can say. This is fast food when I literally could’ve had my food faster at a restaurant…. Make that make sense. And even after waiting for over 30 minutes, I still have to pay full price?
It’s absolutely horrendously horrible how much these companies don’t care about your time. They want all your money, but don’t want to give actual service in return for said money. And FYI no one’s in the parking lot. Two cars are in the drive thru but yet we’re waiting over 35 minutes now.
They seem to be making all of the DoorDash orders But only for the people that are coming to pick it up for delivery.
I purposely placed my order on DoorDash, so it would be ready by the time I got here to pick it up. Jokes on me.
After I actually receive my food, (If the world hasn’t ended by then) I will update with photos and my DoorDash information to show proof.
Just don’t waste your money go across the street to Tim Hortons. Or go to Aldi And make yourself a burger it’ll literally take you less time. And probably be 10 times healthier.
Whoever the manager is… My goodness you need to get your store together..
Amanda Defiel
Pretty awful. Gave me a salad that should’ve been discarded yesterday. Also spent $6 on a frost and I’m missing 1/3 of the frosty. Terrible.
… moreThe Duke
Two items took over 20 minutes. Service beyond slow, floors sticky, dining room messy, people playing vulgar music on speakerphone in dining room. Parking lot looks like warzone crossed with landfill.
Burger cooked on grill that hasn’t been cleaned. Order inaccurate.
… moreBurger cooked on grill that hasn’t been cleaned. Order inaccurate.
Karen R
Rude staff, cold food and an employee vaping while inside sitting two tables from us. We waited 15 minutes for our food only for it to be cold, not to mention overcooked! Staff and management were extremely rude and after we complained, they were argumentative and not once did they offer to make things right! This was our first time at this location and NEVER will I go back.
… moreRescued Brushes
Such horrible service. I can’t even believe that a restaurant like this can stay open. I ordered a potato through the app, that’s all I wanted. They didn’t have it and they won’t refund my money because it was done through the app. But because they said I already picked it up, the app doesn’t believe me. I just wanted a potato for myself on Valentine’s Day and I can’t believe the experience I had.
… moreBrittany Carter
It’s 8.29 on 10/16 and I ordered a bacanator meal, 2 bacon cheese biggie bags and a bacanator fries… They forgot to give me my bacanator fries with his almost a $5 side and I was told that even after patiently waiting over 30 minutes that Bec I left I can’t get them …total bullshit because I was completely respectful about waiting and shish and then they pull that knowing I had 2 little kids with me who were agitated due to hunger. So folks DOUBLE CHECK YOUR BAGS EVERY TIME YOU GO HERE BECAUSE THEY WILL Steal YOUR MONEY!!!!
… moreDeanna Williams
Went through drive-thru and got a biggie bag. The crispy chicken was not crispy and the guy bearly gave me fries. The guy in drive-thru at like he was having a bad day and was not nice. Forgot to get a picture of the sandwich.
… moreAlan Swift
Manager working at the counter was rude and I ordered 2 original crispy chicken sandwiches and he gave me the kids meal chicken sandwich. Won’t be going back if he is at the counter. And no wonder nobody stays there and work with the rude manager
… moreRaul Sin
I’m done going to this location. Consent screwups with my meals. Ordered a plain cheeseburger, worker asked if I wanted cheese on it. Hello! I just said I wanted a cheeseburger. Get my cheeseburger, drive away, open the wrapper, guess what, received a cheeseburger fully loaded, to go with it, a flat soda.
… more