Samuel Churchill
Lovely food amazing service took 22 minutes to make the families order. Awesome customer hospitality. And cool advertisement posters.
… moreDaVideo & Photography
All the throw-backs to a classic diner of yesteryear! Great decor, friendly staff, and the food was fresh and delicious.
Our visit on Plainfield was pleasant and unassuming. My wife and I both ordered the soup and salad buffet, which was fresh, clean, and very tasty!
The room itself was reminiscent of a 1950’s diner, with hard-leather seating and throw-back advertising, which was really kind-of cool! The food was good and the pricing was right. All good.
You could tell there were a good amount of “regulars” there, as the staff knew them by name, so I felt a little put-off by being “new,” but I get it.
Family-friendly, good prices, and very wholesome. A winner in my book!
… moreMontgomery Ambrose
I’m going to be honest—I waited almost 5 minutes to be seated because it looked understaffed. Having driven over 6 hits to come home, I really wanted Russ’s home style country cooking. I had the turkey dinner after a cup of chicken rice soup. All of the food was prepared nicely, fresh, and hot. The pace of the dining experience was almost perfect. My server Alana didn’t use the same standard “ cookie cutter” questions like how’s your food, are you liking your food, etc. she actually asked me if the first few bites of my food were pleasing to me! OUTSTANDING! The hostess Olivia was interacting with little children and making them comfortable.
This is by far the most positive experience in a restaurant in almost 10 years— and I managed restaurants and groups of restaurant as a District Manager for 41 years.
This is truly amazing and highly recommended.
… moreDebra Hoek
I ordered a Blue Cheese Burger on a gluten free bun. It was brought out with breaded onion rings on the burger. The sweet waitress took it back and 10 minutes later I had a fresh burger brought out to me. No onion rings this time, but the bun was still frozen. The meal was comped. I ate the burger with a knife and fork. The server was awesome. The rest of the staff was friendly. The other meals at the table were great. I learned to do more than just glance at the menu descriptions.
… moreRamona Teachout
Shelly or server was very attentive making sure our drinks were already full, was patient when all five of us kept changing our orders and paid attention to the details like Jan for the roll, soups out first, remembering who had what… The food was very good but I’m my opinion service is so underrated and is so important. Great job!
… moreHoldTheMayoli
Average, hence the three stars. Service was very pleasant and even friendly, but food delivery was extremely slow. So slow that I recommend ordering dessert when you order dinner or you’ll be there for hours. The food wasn’t bad but wasn’t great either – middle of the road. The pies and great and the shakes/malts are decent.
… moreAngelica Jackson
Friendly hostess. Friendly waitress very knowledgeable. No waiting line. Food is great very tasty and delicious and affordable. Place is clean, bathroom is clean and stocked. Convenient Handicapped parking in front. Plenty of clean parking space.
… moreEve Kennedy
I go to Russ’s fairly often because I love their food. For breakfast I always get a western omelette, cuz they’re omelets are the best. For lunch or dinner I always have the reuben. Apparently I’m not a creature for change LOL. But when you know it’s going to be great why not have the same things 😉 the staff is always very friendly, the atmosphere is nice, they have a fireplace and it’s always clean.
… moreJohn H
Food was great. Service was slow. Two fountain drinks cost $5.98. That is not even fair pricing
… moreBob Eames
Trip back in time. We used to come with our kids years ago. The food is still excellent-olive burger and perch dinner were delish-wish we’d left room for dessert! (Next time). Nicole, our sever was awesome. Thanks Russ!
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