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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Chula Vista, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
Address and Contact Information
Address: 666 H St, Chula Vista, CA 91910
Phone: (619) 476-9325
Website: http://elpolloloco.com/locations/store/3922?utm_source=gmb&utm_medium=yext
Menu Photos
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Reviews
Al Glez
Since my last negative review 3 years ago, Today I came in to eat and to my surprise, Cleanliness on every thing, attendant helped with our order and afterwords proceded to wash his hands, food excellent, attention excellent, Credit where credit is due, From 1 to 5 stars to Isaac Ocampo.
… moreGilbert Torres
I absolutely love El Pollo Loco, and this location never disappoints. Every time I come here, the experience is exactly what I want — quick service, friendly staff, and consistently great food. Whether I’m grabbing a fast lunch between errands or picking up dinner for the family, everything always comes out hot, fresh, and prepared the right way.
The grilled chicken is the real star — juicy, flavorful, and perfectly seasoned without feeling heavy or greasy. The sides are always solid too: the mac and cheese is creamy, the beans and rice are filling, and the street corn is one of my favorites. Portions are generous and prices are reasonable, which is a huge plus these days. I also appreciate how quickly orders move along even during peak hours — they really have their process dialed in.
What sets this place apart for me is the reliability. You never have to worry about long waits, messed-up orders, or inconsistent quality. The staff stays positive and professional, and the location stays clean and organized, which adds to the overall experience.
If you’re looking for fast, flavorful food that you know you can count on every single time, El Pollo Loco is the place to go. Five stars without hesitation — this is one of my go-to spots and will continue to be for a long time.
… moreThe grilled chicken is the real star — juicy, flavorful, and perfectly seasoned without feeling heavy or greasy. The sides are always solid too: the mac and cheese is creamy, the beans and rice are filling, and the street corn is one of my favorites. Portions are generous and prices are reasonable, which is a huge plus these days. I also appreciate how quickly orders move along even during peak hours — they really have their process dialed in.
What sets this place apart for me is the reliability. You never have to worry about long waits, messed-up orders, or inconsistent quality. The staff stays positive and professional, and the location stays clean and organized, which adds to the overall experience.
If you’re looking for fast, flavorful food that you know you can count on every single time, El Pollo Loco is the place to go. Five stars without hesitation — this is one of my go-to spots and will continue to be for a long time.
Samson Moses
Great first time experience, Uriel and his friends, Gaby, Valeria (I am sorry if I missed out or spelt them incorrectly) were great hosts, helping me out with the order. The service is super fast and also accomdates our requests! The place was super clean and even though we were the last dine in customers they didn’t make us hurry or anything. Thanks guys!
… moreTomas Garcia
I would have giving you a better rating, yet when I asked for the wing lovers meal, I clearly saw how the practically picked off the grill the less eye appealing wings. (It’s like they try to give you the items that are over cooked) to make it the wings meal. Otherwise they tell you they don’t have “extra wings” to give you.
Also, the bathrooms are disgusting! Very poor maintenance.
… moreAlso, the bathrooms are disgusting! Very poor maintenance.
Valeria Garcia
My review is a bit late, but I haven’t been to El Pollo Loco in probably 10+ years, why, I have no idea myself. But that day I went to the drive through with my mom. The customer service this girl had, was so professional and appreciated. I asked for her name afterwards because she did such a great job. Her name is STAR, I worked at a restaurant for about 4 years and this is the customer service I gave. I was impressed by her suggestions and the way my mom and I kept on getting convinced on adding more to our menu list even when we only came for 2 things, we ended up leaving with about 5 things. So STAR if you see this, girl keep doing what you are doing, even though there is a few in the world that can be, let’s say unappreciated in their lives and take it out on the nice people, you keep working hard.
… moreKasino Marxs
I must say, I haven’t been disappointed yet by El Pollo Loco. They make very good americanized Mexican food. Seasoned well, hot to order, fresh ingredients, and very tasty. Their portion sizes are fair. They do catering too, which many people use for b-day parties, company functions, etc.
… moreIngrid Antoniszyn
This is a small Pollo Loco. We had a problem ordering on the kiosk but the lady behind the counter was very helpful and solved our problem. The food is good, the service is good, but you don’t want to eat in, especially when they are busy.
… moreE D
The atmosphere is still lovely and relaxing, and the staff were absolutely wonderful — warm, professional, and attentive. Huge credit to the team working on the floor.
That said, it’s really disappointing to see how the corporate side has changed things. Portion sizes have been drastically reduced, and both the quality and quantity of the food have gone downhill — all while prices have gone way up.
It no longer feels like you’re paying for a satisfying meal, but rather for the brand name and decor.
I truly hope corporate leadership listens to customer feedback, because the frontline staff are doing a fantastic job — but those top-down decisions are undermining the entire experience.
… moreThat said, it’s really disappointing to see how the corporate side has changed things. Portion sizes have been drastically reduced, and both the quality and quantity of the food have gone downhill — all while prices have gone way up.
It no longer feels like you’re paying for a satisfying meal, but rather for the brand name and decor.
I truly hope corporate leadership listens to customer feedback, because the frontline staff are doing a fantastic job — but those top-down decisions are undermining the entire experience.
Marie Louise
First time to eat at “El Pollo loco” and honestly the food was so good, especially if ur trying to eat healthy
… moreWim Behaegel
Love this place, service is amazing and the food is delicious. Me encanta El Pollo Loco
… more