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Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 766 W Pearce Blvd, Wentzville, MO 63385
Phone: (636) 332-8800
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Fast Food in Wentzville, MO at 766 W Pearce Blvd | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Wentzville, MO at 766 W Pearce Blvd, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Wentzville MO – Facebook
McDonald’s, Wentzville. 248 likes · 11 talking about this · 1275 were here. Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We…
McDonald’s – 1300 Neela Rd, Wentzville, MO, 63385 – MapQuest
“This is a newer McDonald’s location just a short drive off I-70 and Bryan Road. It’s conveniently located between a Starbucks and a Dutch Bros so everyone can …
Last Updates
Reviews
Garfield man
I have never put in a review for any franchise ever. but this store has truly been in the gutter for a couple years now. i’m never appropriately greeted, every worker there seems like they absolutely hate their job and every single time without fail they somehow forget to put at least one of my items in my bag. I’m writing this complaint because tonight i got completely ignored at the window. they forgot my sauce, my quarter pounder was abt completely raw. truly seems like whoever the cook was, just tossed it on the oven then did a few spins and called it a night. both the buns on my burgers were solid and dry. again truthfully i would never write a review like this. although it’s just such a constant disappointment at this place. at this point they should really just start over
… moreRandy Delgado
I don’t normally like to leave reviews especially negative ones, but since this one is weird I had to.
My wife ordered breakfast on our app for us and the kids, I arrive at McDonald’s at 10am and I stand by the front counter waiting for her food. They asked me multiple times why I’m there. So I continuously keep saying “I’m here to pick up an order for my wife it will be under Melissa”, within the next 15 mins, 4 customers have already came up to complain about their food stating its wrong or that they received someone elses food. So i called my wife and asked her to send me the scrren shot of everything so i can check the bag before i leave since so many ppl keep having order issues. At 10:25 the manager comes up and asks me for the 3rd time what it was there again for, so I repeated myself and she replies with “is the phone that you’re holding the phone that she ordered off of?” I replied with no that’s why I said that my wife put in the order and I’m just here to pick it up for her. She tells me that if I don’t have the phone she ordered with, the order will not come through and I would have to reorder and repay for everything. I asked how does that even make sense and she says that McDonald’s has some sort of tracking that allows them to track your phone to see where you are and when you arrive to the store and then allows the systems to input your order so that way they can make it. obviously the first thing I reply back is “why is McDonald’s tracking my phone?” She says “let me see what I can do” , so she walks over to the cash register by now its 10:31 and she tells me “well since it’s already past 10:30 I can no longer order you breakfast so what would you like for lunch?” Needless to say the things that was going through my mind at that point wasn’t very pretty so I told her to cancel the order and I will go somewhere else and she says “the order is canceled that’s why I just asked you what you want it for lunch”,
wow?? I understand that we shouldn’t have high expectations nowadays to go to McDonald’s but this one takes the cake for sure whatever happened to the McDonald’s we used to have in the 90s where going to McDonald’s was more exciting than going to Six Flags
… moreMy wife ordered breakfast on our app for us and the kids, I arrive at McDonald’s at 10am and I stand by the front counter waiting for her food. They asked me multiple times why I’m there. So I continuously keep saying “I’m here to pick up an order for my wife it will be under Melissa”, within the next 15 mins, 4 customers have already came up to complain about their food stating its wrong or that they received someone elses food. So i called my wife and asked her to send me the scrren shot of everything so i can check the bag before i leave since so many ppl keep having order issues. At 10:25 the manager comes up and asks me for the 3rd time what it was there again for, so I repeated myself and she replies with “is the phone that you’re holding the phone that she ordered off of?” I replied with no that’s why I said that my wife put in the order and I’m just here to pick it up for her. She tells me that if I don’t have the phone she ordered with, the order will not come through and I would have to reorder and repay for everything. I asked how does that even make sense and she says that McDonald’s has some sort of tracking that allows them to track your phone to see where you are and when you arrive to the store and then allows the systems to input your order so that way they can make it. obviously the first thing I reply back is “why is McDonald’s tracking my phone?” She says “let me see what I can do” , so she walks over to the cash register by now its 10:31 and she tells me “well since it’s already past 10:30 I can no longer order you breakfast so what would you like for lunch?” Needless to say the things that was going through my mind at that point wasn’t very pretty so I told her to cancel the order and I will go somewhere else and she says “the order is canceled that’s why I just asked you what you want it for lunch”,
wow?? I understand that we shouldn’t have high expectations nowadays to go to McDonald’s but this one takes the cake for sure whatever happened to the McDonald’s we used to have in the 90s where going to McDonald’s was more exciting than going to Six Flags
Hayden See
I’ve never left a review anywhere before, but this place deserves it.
This location had me waiting in a drive thru for over 15 minutes during a non-rush hour (the same 3-4 cars were just sitting in front of me)
They then proceeded to miss an item in our order. To top it off, my family was sick the next morning.
Never go to this McDonald’s. The newer one by the ice rink and QT is much better.
… moreThis location had me waiting in a drive thru for over 15 minutes during a non-rush hour (the same 3-4 cars were just sitting in front of me)
They then proceeded to miss an item in our order. To top it off, my family was sick the next morning.
Never go to this McDonald’s. The newer one by the ice rink and QT is much better.
Levi Warren
I am not one to complain… but I ordered a chicken biscuit this morning for curbside pickup & waited over 30 minutes before I had to go inside and grab my order that was just sitting on the counter & this is what I was served. I am not kidding when I say this chicken has to be from the day before.
… moreLinda Matthews
Horrible orderswdbicwd coffee waitedbhaf hour still not done. Long line of people coming in that were in the drive through that got sick of waiting for their food and came in another orders. Everybody either I was taught. Okay, off then the girl didn’t know how to keep me my money back. She’d wait for her supervisor as a self forgetted. I’m tired of wait. You mean my money back your shack? The lecture couldn’t even do it as the don’t you have a supervisor so she had to go get a supervisor I mean it was to crazy everybody in there was leaving cause our food was all messed up when they did get it. And then they, most of them were sitting there, writing just to get food. They’ve been waiting for forever. And it drives through Africa. I file I came inside and forgot a big old line in there too. And the people were ignorant about it. That worked out wouldn’t answer our questions made up excuses. It’s totally unprofessional
… morerock roll
After pulling up to the drive through they came over the speaker and said hold on a moment to which I replied ok. After seeing 4 cars go through the other side of the drive through i hollard out are you going to take my order or continue to skip me. The person over the speaker hollers back im helping my manager. I said 4 other people have already placed there order and I was supposed to be ahead of them. This was about a 10 min ordeal. So I drove around and went inside placed my order on the kiosk. Needless to say this was another 12 minute ordeal. The Wentzville Mc Donald’s on Pearce Blvd has become a joke in the past 2 years. Long wait times, restaurant that is dirty, a few unfriendly staff. This store needs major improvement.
… moreKevin E
This McDonald’s location has some of the worst customer service I’ve ever experienced, and it has become a consistent issue rather than a one-time mistake. The staff is often unhelpful, dismissive, and gives the impression that customers are an inconvenience rather than a priority. Something as simple as acknowledging people at the counter or providing basic courtesy seems to be missing entirely at this store.
On top of the poor attitude, they can never seem to get an order correct. Nearly every visit results in missing items, the wrong food being bagged, or ingredients left off for no reason. Even when I make no adjustments to avoid confusion, the order still comes out incorrect. It’s incredibly frustrating to spend money and time only to receive food that is wrong, incomplete, or prepared without care.
The experience is made worse by long, unnecessary wait times even when the lobby or drive-thru isn’t busy. It almost feels like there is no urgency, no quality control, and no customer focus whatsoever. For a brand as large and well-known as McDonald’s, it is disappointing and honestly surprising to see service decline to this level. Customers deserve better, and this location urgently needs improvement in accuracy, professionalism, and overall customer service.
… moreOn top of the poor attitude, they can never seem to get an order correct. Nearly every visit results in missing items, the wrong food being bagged, or ingredients left off for no reason. Even when I make no adjustments to avoid confusion, the order still comes out incorrect. It’s incredibly frustrating to spend money and time only to receive food that is wrong, incomplete, or prepared without care.
The experience is made worse by long, unnecessary wait times even when the lobby or drive-thru isn’t busy. It almost feels like there is no urgency, no quality control, and no customer focus whatsoever. For a brand as large and well-known as McDonald’s, it is disappointing and honestly surprising to see service decline to this level. Customers deserve better, and this location urgently needs improvement in accuracy, professionalism, and overall customer service.
Vanessa cope
Ordered breakfast this morning through the drive thru and realized when I got home that some of my items were missing. I called up there to let them know that I was headed back to get the missing items before their breakfast was over. I’m assuming it was a manager that was on the phone but she basically was giving me the third degree about them forgetting the items. Drilled me asking if I still had the bag of food, the receipt etc. basically wanting to argue about absolutely nothing while I continued to answer all of her questions and was kind about it.
Went back and pulled up to a long line. Hit to the speaker and told the lady what I was missing and she said sorry about that and I will put the order in and zero it out so they have it ready. I get to the first window and it was a young man that was super nice but I guess did not know how to zero it out. He went and got the manager to help him, she came up to the window with major attitude and asked me what I needed and to repeat what I told him. I explained what the lady taking my order had said as far as zeroing them out, she cut me off immediately and told me in a very hostile manner to just pull forward. I told her there was no reason to be so rude abd asked if she was a manager? She completely ignored me . I pulled to the second window and was greeted by another nice lady and she asked what my order was again. She went to get it and when she came back I asked her what that lady’s name was that just came to the first window to help that boy and she says her name was “Kat”.
Kat has no business dealing with customers, it was pretty bad. I actually felt terrible for the other people working there with that lady. Everyone else was extremely nice and looked like they were in shock.
I never write reviews but this lady’s behavior is going to drive away a lot of customers and employees if nothing is done.
To get treated that way because items were missing in order is mind blowing to me and not once did she apologize, the other employees did.
As a business owner I would want to know if I had someone like this running my store or even working there. Extremely rude with no customer service skills! By the time I got back home it had been an hour long ordeal and the food was cold
… moreWent back and pulled up to a long line. Hit to the speaker and told the lady what I was missing and she said sorry about that and I will put the order in and zero it out so they have it ready. I get to the first window and it was a young man that was super nice but I guess did not know how to zero it out. He went and got the manager to help him, she came up to the window with major attitude and asked me what I needed and to repeat what I told him. I explained what the lady taking my order had said as far as zeroing them out, she cut me off immediately and told me in a very hostile manner to just pull forward. I told her there was no reason to be so rude abd asked if she was a manager? She completely ignored me . I pulled to the second window and was greeted by another nice lady and she asked what my order was again. She went to get it and when she came back I asked her what that lady’s name was that just came to the first window to help that boy and she says her name was “Kat”.
Kat has no business dealing with customers, it was pretty bad. I actually felt terrible for the other people working there with that lady. Everyone else was extremely nice and looked like they were in shock.
I never write reviews but this lady’s behavior is going to drive away a lot of customers and employees if nothing is done.
To get treated that way because items were missing in order is mind blowing to me and not once did she apologize, the other employees did.
As a business owner I would want to know if I had someone like this running my store or even working there. Extremely rude with no customer service skills! By the time I got back home it had been an hour long ordeal and the food was cold
Kat Puckett
Went in today and had the best service and the staff was so nice. The food was hot and fresh. I know they have been really trying to get it fixed and you can tell.
… moreSarah Layton
If you want to wait in the drive thru for 15-20 minutes for a soda, I can’t recommend this location enough. Bonus points is when you finally get to the window, the worker doesn’t say one word to you, just shoves your drink at you. If you try to bypass the drive thru, going inside takes just as long. Not because it’s busy, but because no one communicates or seems aware of customer needs.
… more