Jackson
this place has the absolute worst customer service I’ve ever experienced at any establishment. I do customer service for a living and I understand it can be difficult but at the same time it’s so simple to just be nice. Whoever takes the orders at the drive-through speaker is by far the worst. every time I go there I’ll tell them. Hey I have a mobile order and they don’t even greet or say anything. They just say code. And then I give it to him and it’s just completely silent not pull to the next window or thanks, Have a good day. nothing
… morerichard hnin (rnch)
While I understand the struggles and hardships customer service workers go through, these workers did not try to be nice in any way. As we ordered through the drive-thru, the man worker kept being silent and not responsive. Because we were confused, we kept saying “hello? are you there?” In response, the worker responded abruptly with a rude attitude saying to give them a minute. This happened three times in an order that could take 5 minutes (there was no busy line or a packed parking lot). There was also no “you’re welcome” to our thank yous (seems small but is a huge respectful and kind gesture that should not be overlooked by society). Then, while we got our food, the lady worker looked very mad (we can understand tough days so this one can be overlooked) while giving us our food. Again, we said thank you, but she just turned around and left. This short interaction with the workers kind of ruined my experience at McDonalds, a goated chain. As I got home with the mindset to at least enjoy the food, the fries were not salted and the food was burnt and poorly prepared.
… moreJoe Little
Walked in to order. Noticed almost the entire staff had super long messy hair. Not a hair net in site. The girl who took our money had 10 inch bangs she had to move to the side of her face at least 5 times. If your not gonna wear a hair net it needs to at least be tied up. Will not be returning to this location ever again.
… moreMelanie Wilson-Ferris
Fries were cold. Didn’t receive everything we ordered initially. Hate that we have to wait behind 12 door dash drivers to get ketchup out drink refills
… moreHunter S.
Absolutely amazing service especially from Kevin C. He went above and beyond to make sure we got exactly what we wanted!
… moreC B
The workers are always kind when I enter the drive through. The service is as quick as it can be with the long line.
… moreThe millerzzz 2
Took forever to get a medium strawberry banana smoothie and when I say forever we ate all our food and I still had to go in to get it no one speaks English
… moreJay Kot
Beware the bait and switch.
They offer the brand new spicy crispy chicken sandwich. If you do not pay close attention they will substitute in the dollar menu chicken and give it in the new bag and everything. This is not worth the 7 bucks.
The kids taking my money thru drive through were giggling and acting very unprofessional.
… moreLarry Bronson
This location is great. Friendly staff and management and the food was hot. I will be back.
… moreAirick Picker
Absolutely the rudest drive thru workers in the industry! One told me he didn’t have to serve me and was going to refund me instead, literally go to any other burger joint!!
… more