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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Nathaniel “Nate” Salazar
Im not sure if its difficult to read orders when going through the drive through, but the order was wrong and I was not given the sauces or extra fries I asked for. since its drive through I was not able to check until I arrived home. I am counting on the knowledge of the team members to get my order correct. food is still ok not denying that but service needs improvement and attention to customer service as well.
… moreDerek Barrientos
One star-what a disaster tonight at the 401 E Mcdonald’s (11PM, November 29th) . Waited thirty minutes for curbside pickup, and my whole order-burgers, fries, everything-just sat inside the whole time. I wasn’t alone; five of us ended up storming in to check, including this girl next to me who’d been there twenty minutes for a caramel frappé. Twenty minutes for a frappé? Come on. The manager didn’t even say sorry-just handed stuff over like nothing happened. Drive-thru’s backed up forever, people waiting to order still haven’t gotten through, and curbside’s a mess even though it’s not that busy. They’re dropping the ball big time. Zero stars if I could. These experiences leave me regretting not choosing Whataburger.
… moreLisa A.
Waited 20 min for a coffee. Service was horrible. The attendant had a horrible attitude. I asked for some creamer and she said I dont have any here. Never again. I always go here but NO MORE
… moreElizabeth Gonzalez (Liz)
Great family pack meals at a good price. My son loves their cheese burgers and the strawberry shake and my favorite drink is the mocha frappe. Sometimes we have to wait in line at the drive thru but, it’s worth it. A very popular place that’s why it’s always busy ☺️
… moreCorinne Reed
Service was ridiculous. Help had no idea what we were asking for, never mind add has been in tv. Asked for a glass of water put 2 bottles on order at 1.89 a piece. Food was cold. Worst McDonald’s I’ve ever been to
… moreVikki S
There’s one particular worker who’s extremely rude. I ordered curbside and when she handed me my order, I said thank you. She instantly frowned and said, “Obviously!”
… moreMariam Silguero
MY FOOD WAS COLD! and that’s cuz I ordered online to pick it up on the drive thru 30min later and I still didn’t get my food… I had to wait for the person In front of me to get there order when mine was ordered a long long time ago before them… I won’t order drive thru here againnn ever..
… moreEdie Leal
I’ve been going to this place every day for the past 4 o 5 years for my morning coffee. These past few days every day the coffee they give me is almost cold… I had to return it two days now… today I told the guy at the window it was not hot.. took back and told me to move forward to the next window. A young girl brings it back at the same temperature telling me the coffee was freshly made.. I tell her if it was freshly made it’d be hot… takes it back and again and taking their time… brings it back again… still not hot… seemed like they added more cream cuz it looked light… I just got the coffee and said thank you and drove off. I got to my work and threw it away.. and made my own… it’s so frustrating that now under these recent new employees they can’t even get the coffee right.
… moreElli
First off, the young girl at the window was rude from the jump like she majored in customer disdain with a minor in slamming windows dramatically. I asked for ketchup (the bare minimum for a meal that had me waiting over 30 minutes), and instead of handing it over, she slammed the window in my face. A few awkward seconds later, she opened it again just to say, “My manager said you have to pull back around for ketchup.” Really? Did the ketchup become contraband overnight? So I asked for the manager’s name, expecting at least a hint of professionalism. Enter “Lluvia” a husky manager who must think passive aggressive sarcasm and eating all the leftovers after shift is part of her job description. She leaned into the window with the energy of someone who enjoys power tripping over condiments and hit me with the most condescending “THANKSSSS” and a smile faker than the cheese on their burgers. It was like watching community theater level customer service with everyone auditioning for “Worst Attitude in a Supporting Role.” If the goal was to leave me ketchup-less, mission accomplished. Note to management: If your team is this burned out over ketchup packets, maybe rotate them to the fry station before someone ends up banned from the drive-thru for asking for napkins
… moreCristina V
This is a multi-BILLION dollar company. I asked for no ice, they gave me the cup 75% full. I pointed at it and the lady immediately looked at me with an annoyed face and told me “That’s how it comes.” so rudely, when I was never rude to her. She seems to be in charge, Martha T., but appears to be in a horrible mood. Talks so nasty to everyone, even her employees!
… more