Jack’s Family Restaurant

  4.1 – 1,360 reviews   • Fast food restaurant

Social Profile:

Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Cullman, Alabama store located at 1641 Main Avenue Southwest. Get your southern cravings satisfied at breakfast, lunch and dinner time.

Fast-food chain serving standard American eats such as burgers, fries & milkshakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jack's Family Restaurant 35055

Hours

Thursday4 AM–10 PM
Friday4 AM–11 PM
Saturday4 AM–11 PM
Sunday5 AM–10 PM
Monday4 AM–10 PM
Tuesday4 AM–10 PM
Wednesday4 AM–10 PM

Address and Contact Information

Address: 1641 Main Ave SW, Cullman, AL 35055

Phone: (256) 775-1556

Website: https://locations.eatatjacks.com/al/cullman/1641-main-avenue-southwest/

Menu Photos

Order and Reservations

Order: Order online

eatatjacks.com

Related Web Results

Jack’s Family Restaurants | Burgers, Biscuits, Milkshakes, & More

Jack’s Family Restaurants serves up Southern comfort food done right. From our famous biscuits to hand-breaded chicken, find your nearest location and order …

Burgers, Fries & Shakes in Cullman 35055 – Jack’s

Visit your local Jack’s restaurant at 3180 Alabama 157 in Cullman. Order your favorite burger and fries in the Jack’s app or online.

Jack’s Family Restaurants – Cullman Area Chamber of Commerce

About Us. Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes!

Reviews

Joshua Holten
I visited Jack’s Family Restaurant in Cullman, AL (11531 AL‑157) for a quick meal and had a mixed experience.

What I liked:
The location is convenient and easy to find right off Highway 157. According to the listing, Jack’s has been serving Southern favorites like scratch‑made biscuits and hand‑breaded chicken fingers since 1960.

I appreciated that the menu had a variety of breakfast items (biscuits, eggs, sausage) and classic fast‑food fare (burgers, fries). Good for a casual stop.

The dining space seemed clean and well‑lit, and service at the counter was fairly quick.

What could be improved:
I found the food quality a bit inconsistent; the burger I ordered was decent, but the fries were a little soggy and lacked seasoning.

While the décor was fine, it felt a little worn in places — the atmosphere could use a refresh to match some more modern fast‑food spots.

Given the menu and local expectations, some items felt slightly overpriced for what you get.

One reviewer on TripAdvisor mentions serious concerns at this location: “Bad food, bad service… chicken was bloody inside… management rude” which suggests there may be occasional larger issues.

Final Thoughts:
Jack’s in Cullman is a decent option if you’re looking for a quick, familiar Southern‑style fast food spot—especially for breakfast or simple meals. It hits many of the basics: convenient location, variety of items, friendly service most of the time. However, it falls short of being stellar and has some room for improvement in consistency and ambience.

I’d give it 3 out of 5 stars, and I’d likely return if I had limited options. But next time I might go in with tempered expectations.
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Honest Opinions
The individual at the register was very funny, friendly and honestly is was nice compared to the typical “hi, let’s get the over with” vibe. Thank you to the crew for making my day a bit better! We will be back! ☺️
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Chris Goodwin (Lvththrmsttln1969)
Had the rib sandwich combo. Taste like the mcrib when it came out many decades ago not the abomination that calls itself mcrib now. This rib sandwich is bigger and has a taste that fills you up
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Candy Crosby
Went through drive thru 2nd time this wk. Monday I ordered extra bacon, paid for it and didn’t get it. This time I barely got any grits at all and they put a handful of hasbrowns on top of my food instead of its own little box and said that’s way it’s supposed to be served. Idk what to think. I won’t be back. That’s twice this week i technically didn’t get what I paid for. Dont ask them for jelly etc…. They get irritated.
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Dustin Anderson
Ordered an online order for a chicken salad and a strawberry milkshake, was at work, so a coworker picked it up for me. They didn’t give out the milkshake, so my coworker had to go back and retrieve the shake. Then the food that was brought was incorrect. I ordered an $8 salad, and received a $5 chicken sandwich. I attempted to call the store and reach out to have the issues resolved at 10:33, however on the fourth attempt on calling, someone answered the phone and hung up on me.

Shake was finally delivered however and was delightful.
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Bethany Rigg
This is the best food ever we had so much ranch (the ranch girls) hope you see this )
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Wilma Whateley
I was so pleased! There were five cars in the drive through when we entered the line. The line moved faster than it ever has!! We we hardly stopped at all, went to the window, and our food was out promptly and neat!!
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Michael Early
I went to Jack’s Friday and Monday now Friday I would have given them five stars the guy made me feel welcomed the service was great and food was good but Monday was a different story the lady look down on me every look mad it was a different story I ate my food in my car didn’t feel welcomed at all. And I am Registered Nurse and I can tell when my presence is not wanted and when people look down on you. It was a different atmosphere today .
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jerry crumbley
Used their catering for some meeting we had, we preordered the food, it was always ready on time and order was always correct. Staff was always friendly and happy to serve. Manager goes above and beyond to make sure the customer is always satisfied…
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Katrina Davenport
I ordered the new $3 hamburger 1/3 pd deal and it was not fresh I really thought it was going to be fresh and delicious but it was a frozen patty not too good I was really dissatisfied. I should have went with the big jack I usually get.
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