Shake Shack Downtown Houston

  4.3 – 1,435 reviews   • Hamburger restaurant

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Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.

Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Shake Shack Downtown Houston 77002

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Downtown Houston – Shake Shack

Visit your local Shake Shack at Houston, TX to enjoy our burger, shakes and fries. View our store hours and order types.

Shake Shack – Downtown Houston

Shake Shack. Categories: Dining • American • Fast Food • Dinner • Fast Casual • Lunch. Address. 702 Main St Houston, TX 77002 (281) 800-1450. Visit Website.

Locations | Shake Shack

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Reviews

Tahir Savani
The service here was impeccable. The staff are really kind and nifty when attending to done in or take out customers.

The burgers itself tasted good but didn’t hit the spot because they were a little too salty.

Otherwise a good spot.
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Khoi Nguyen
Clean location and friendly staff. The have the tables were you can order. Don’t forget to use the app ear earn points. Food was fresh and the location was really clean
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R. Harris
Great hotdog at an okay price. Convenient location. Kiosk available to order, not a pain.
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Raymond Sweet
Place was clean. I hate these self serve kiosks in food places. The caller /expediter was nice and efficient. The bacon cheese fries were over priced. The place seems quite busy like rushy energy.
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Brian Booker
Waited 25 minutes for food after ordering and they screwed up the toppings on all three of our burgers. Also forgot one of our sides. Everything was right on the printed ticket on the bag so I’m not even sure how you can be so incompetent to mess up that badly.
Food was okay, but nothing special. Very small burgers for the price. Overall not worth it.
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Karl Heintz
First and last time here. $19 for a basic burger, a side, and a drink. Do I get service with that? Apparently not, despite what the electric order machines tell you. Gal behind the counter can’t be bothered to show basic courtesy to customers. She pushed an empty cup into my hand, when the lemonade is behind the service counter. No one takes pride in the restaurant’s appearance, either; photos of the floor from the area surrounding my table. It’s been 30 minutes, and I hope I get my food soon.

UPDATE: Received a text message that my food was ready after 35 minutes. Again, gal behind throws counter can’t be bothered to follow protocol and bring it to me. Everything in my order was as basic as can be. I’ll give the chef points for a little pink in the middle to leave a moist patty.

Now, as I waited, I got an ad for Luby’s. $12 for chicken cordeon bleu, 2 sides, and a roll. Would you rather spend $20 to have someone yell out your name, or a meal with table service and a nominal tip for a job well done? To ask the question is to answer it.
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Terrell Jones
This was me and my eldest grandson first time here..upon entering, to dinning and leaving..absolutely great service..food was cooked to our liking..my grandson could not stop raving about there food,said he was gonna give a 5⭐️review…Thanks for your great customer service and food..we will be bck.
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U Hearn
I had such a great experience at this Shake Shack location! The staff were extremely friendly and accommodating from the moment we walked in. Our orders were accurate, the food was really fresh, and the entire visit was smooth and enjoyable.

A huge thank you to Ms. Denise and Mr. Paul — they were both so warm, welcoming, and an absolute joy to interact with. It’s clear this location values customer service and hires outstanding team members who truly care about the guest experience.

Highly recommend this location — they’re doing an outstanding job!
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AMIGOS TV
The employees here were on top of it! Burgers are always good, but the employees here are top notch. The staff is so friendly and caring. Cannot say enough how much we love coming to this shake shake.
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Sasha Swan
Highly disappointed! I ordered a chicken sandwich and the chicken was thin and small. This is one of the more expensive burger joints; therefore I expected better.

In addition, my table was not clean and I had to pay for parking.

Never again.
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