Braiden Wright
Went through recently to get a couple of the 7 layer burritos, but with no guacamole, as I am severely allergic to avocados. I specify this at the drive thru window, then pay & leave. I get home, and after half of a burrito, I notice the beginnings of a reaction. I peel open the burrito & to my non-surprise, see a thick layer of avocado. I say “non” because this was also after they forgot my sauce and almost charged me for someone else’s order.
My wife later called twice to try and reach a manager and the phone rang completely through both times. If you have allergies that you care about, expect generous attention to be paid to them, because workers will apparently include extra of said allergen.
Sadly, I have been loyal customer of this taco bell for too long, and been let down many times. But this has been a serious threat to my health, and I’m sad that I had to come post a public review about it. I’m curious as to what actions I should be taking next.
… moreNicole Hood
Pretty nice Taco Bell. I have only done drive thru but they are always polite and fast. My order is usually right although napkins, sauces, and utensils are often forgotten so be sure to ask for them. They offer military discounts and have rewards through the app. Parking lot is large and kept pretty clean.
… moreCoatney McCartney
Amazing job second shift did staying open. Girl named Nicole was happy to be there even in all the snow mess. Food hot and fresh. This is a hard working great location.
… moreSerkan
Tacobell always serves fresh and delicious food. The reason I deducted one point is because this was the first time I saw a restroom without a door in a restaurant. There is no urinal when you enter the main door of the restroom, and there is no door where the toilet is for sitting. It does not have an automatic flush, so the inside is dirty. Frankly, this made me question the overall hygiene of the restaurant. Of course, this is not the fault of the employees. I think whoever is running this place as a franchise should think about it.
+ Kind and friendly staff
Fresh and delicious food
Fast serving
– The toilet issue makes one think about
hygiene
-The
… moretj Hansley
Something bad happened to this place but I can’t put my finger on it exactly. Use to not be so bad about a month ago, but the other night I waited for what felt like an hour in the DRIVE THRU and my whole order was wrong and the manager rolled her eyes at me like it was my problem she messed my order up. And yelled at me “I JUST GOT HERE!” Taco Bell please do better
… moreCathy Ross
I never have had a problem at this location!!!!! Tonight the customer service just wasn’t any good. I ordered my food and told her I wanted number 1 with 2 BEEF chalupas and make the hard taco soft please!! Then waited in the drive through for at least 15 minutes for one car ahead of me. I pulled up to the window and asked why I’m being charged for .80 cents because my meal comes with the drink? Because it’s a specialty drink I said ok just please give me a normal drink!!! Hands me my food then gets my drink and said oh ya I forgot to tell you the ice machine doesn’t work so I got a hot soda. She could have explained that to me from the beginning customers think they are getting ice cold drinks with their meal. Then I get down the road to find out my chalupa’s are chicken!!!! And no sauce packets. Absolutely no explaining to the customers or no customer service at all. And while I was at the window waiting for my food employees were just going in and out the front door just hanging out outside. What kind of people are being hired these days? If the employees actually were working while there then maybe the wait wouldn’t be so long either
… moreRachael Still
I’ve tried giving this specific Taco Bell a chance more than a couple of times and after today, will not be going back to this specific location. Other locations have been great, this one doesn’t seem to care what they hand out of the window, and forget about it if you have any type of “special request”. They messed up an order 3 times and I just don’t want to go back another time to have them “fix” it yet again. I ordered one of the most popular menu items: a 5 layer burrito. The only things I asked to be changed on my 5 layer was to swap the beef for chicken, add rice, and have it grilled. The first time they gave me a 5 layer with no meat at all and with no added rice, so it was all beans and cheese. The second time of trying to fix the first mistake, they gave me a regular burrito, with only chicken and sour cream. My husband ended up taking both items back over because I didn’t want to deal with them, and he told them the issue, and the workers claimed they remade it correctly. When he showed them what they made, the worker told him “that’s not what I made”….how did we get the item, then? Third time when they gave the 3rd re-made 5 layer, it still wasn’t a true 5-layer because it didn’t have the extra wrap of the nacho cheese layer, but everything else was correct. It’s just the little things that all added up. I normally don’t even write reviews but this was very frustrating for it just being a fast food experience.
… moreChad pifer
Absolutely Horrible. I got home to eat and the food was literally Thrown in a bag. Food all over, spilled out in bag. The product wasn’t even WRAPPED!!! What is Going on with employees that do this Crap!!! Completely unacceptable. Will contact the Owner and let Everyone Know about this Daily! Until this is Addressed
… moreTaya Waters
Lady in the drive thru is definitely under the influence. Slurring her words, blaming them being understand on her not understanding I wanted extra nacho cheese on my burrito. Called to talk to a manager, same girl answers!!! Slurring her words and said no to a manager
… moreLauren Ratliff
The lady at front was nice. Guys in the back had longer hair not put up or in a hairnet. My quesadilla had a hair in it. Went in and waited for at-least 20 minutes. Went around 7pm on Sunday night. Not properly trained.
… more