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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2314 Brownsboro Rd, Louisville, KY 40206
Phone: (502) 721-9055
Order and Reservations
Order: Order online
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Reviews
Keith Johnson Jr
My family and I spent Valentine’s Day at McDonald’s, and it turned into a genuinely special memory for us. The service was outstanding, friendly, attentive, and incredibly efficient. Our food came out hot and fresh in no time, and the dining area was spotless and well-maintained.
What really stood out was the professionalism of the management team. You could tell they take pride in creating a welcoming atmosphere for families. It’s not every day that a quick stop turns into a moment you’ll always remember, but this location made it happen.
This is truly a must-visit spot. We’ll absolutely be back anytime, we left with full stomachs and even fuller hearts.
… moreWhat really stood out was the professionalism of the management team. You could tell they take pride in creating a welcoming atmosphere for families. It’s not every day that a quick stop turns into a moment you’ll always remember, but this location made it happen.
This is truly a must-visit spot. We’ll absolutely be back anytime, we left with full stomachs and even fuller hearts.
Peter Bred
Good lord, 3 times in a row I’ve been made to wait by the same person with the red shirt. Consistently ignoring everyone standing by the register. Also, why lie about my coffee not being ready? It’s just black coffee and CLEARLY just sitting on the back counter. Back to back horrible experience at this place.
… moreNancy Ashmore
On 1/12/26, I placed a mobile order for this location @9:00am. Mobile orders are usually filled in no more than 5 minutes. This location was focused on drive thru orders! Customers walking into restaurant were not greeted or offered counter service. Multiple folks walked out. I waited and watched my order # on the teleprompter screen not move. Yet, the drive thru orders were being handed out. Finally at 9:26 am, I was given my order. No apologies. NOTHING! Emailed corporate. They passed it on to the franchise. I received one email that they would ask the manager. NOTHING FROM THEM EITHER! That franchise owns 5-6 stores in the Louisville/Southern IN area. I will not support any of them. Ill drive out of my way to support another operator or corporate store before stepping foot in her stores.
… moreTy C
Place is not very clean and food isn’t put together well. But, it’s McDonald’s. So that is expected. Only stopped by to take my chances on monopoly. Not a single item had the tags for the game. Ordered a big Mac with large fry and large drink. Should have been 3. Definitely regret my lunch choice.
… moreCid Fleex
I just bought a Carmel Frappe here a moment ago I got home in few sips it was all gone, I checked on bottom is full ice, like what ? First fall y’all don’t make then full anymore and now you adding these ices to look full ? For $5 not even 6 oz is pretty disappointing
THIS IS MY LAST TIME HERE I WISH THEY HAD ZERO STAR RATE
… moreTHIS IS MY LAST TIME HERE I WISH THEY HAD ZERO STAR RATE
Jacob
Customer service wasn’t great. There were at least two people who came in, waited at the counter, and then left since no one was working up front. You can hear people talking in the back, but it takes a while before anyone comes out to take your order. When the guy finally did, he seemed grumpy and like he didn’t really want to be there. This place could be okay, but you end up standing around for quite a while before getting anyone.
… moreAlysha Davis
Food is great every time. They get my orders right and the line inside and outside moves fairly quickly.
… moreDaniel Briscoe
The staff her went incredibly out of their way to make my 3 year old son happy while he was there and it really meant a lot! <3 mcds!
… moreRyDale
Whether they are understaffed or told by management to not focus on the front register is beyond me. Giving them the benefit of the doubt, I stood at the front register for 10-15 min. without any acknowledgement, or we will be with you in a second. Food was wrong and attitudes were wrong. I will recommend people not to come to this store for now on.
… more[DE] Bruticus X
Dude dropped/knocked over my mocha frappe on the ceil and the bag on the ground outside the window in 1 smooth move. Then picked the mocha up, gave it to me. And made me pull around and wait a good bit of time for 2 more sandwiches. Nice.
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