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Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack®, Ultimate Cheeseburger, the Buttery Jack™ and the Sourdough Jack® on our trademark toasted sourdough. If you seek good value, we offer Jack’s Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don’t dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
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All Jack In The Box locations in Irving, TX
Jack In The Box in irving, tx. 2952 N Belt Line Rd. Irving, TX 75062. (972) 252-5011 · 2500 W Irving Blvd. Irving, TX 75061.
2500 W Irving Blvd – Jack In The Box Locations
Jack in the Box · (972) 986-7850 · Get Directions · Order Now · Download APP …
Jack in the Box, 502 N O’Connor Rd, Irving, TX 75061, US – MapQuest
Jack in the Box serves the whole menu all day long! Everything from burgers to tacos to breakfast in the evening. All cravings are welcome here.
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Reviews
Cinthia Maravilla
I am writing to formally file a complaint regarding repeated negative experiences at my local Jack in the Box location. This is the closest location to my home, however, due to ongoing issues, I will no longer be returning.
I am a mother of three young children and rely on the drive-thru so I do not have to unload all of my children on my own. Unfortunately, an employee named Kaily, who frequently takes my orders, consistently asks me to pull to the side door so that her drive-thru time does not run too long. This results in me waiting an extremely long time for my food. This has happened every single time she is working, whether I place an online order or order directly at the drive-thru.
In addition to the excessive wait times, my orders are often incomplete. Items such as sauces that I specifically request and am charged for are frequently missing. This has caused me to feel as though my money is being wasted and that I am being taken advantage of as a customer.
Today’s experience was the final straw. I initially refused to pull to the side door until I was pressured to do so. I then had to get out of my car, only to discover that my order was already ready. At that point, the employee confronted me and stated, “My manager is right there, talk to her if you need to.” To make matters worse, I was given an old burger, apparently assuming I would not notice. Thankfully, I did notice before eating it.
This pattern of behavior reflects poor customer service, lack of accountability, and serious concerns regarding food quality and safety. If I could give this location zero stars, I would.
I respectfully ask that Jack in the Box review the conduct of this employee and the overall quality of service at this location. Customers should not feel rushed, dismissed, or unsafe when receiving their food. Please ensure that employees are properly trained and that customers are treated with care and respect.
Thank you for your time and attention to this matter.
… moreI am a mother of three young children and rely on the drive-thru so I do not have to unload all of my children on my own. Unfortunately, an employee named Kaily, who frequently takes my orders, consistently asks me to pull to the side door so that her drive-thru time does not run too long. This results in me waiting an extremely long time for my food. This has happened every single time she is working, whether I place an online order or order directly at the drive-thru.
In addition to the excessive wait times, my orders are often incomplete. Items such as sauces that I specifically request and am charged for are frequently missing. This has caused me to feel as though my money is being wasted and that I am being taken advantage of as a customer.
Today’s experience was the final straw. I initially refused to pull to the side door until I was pressured to do so. I then had to get out of my car, only to discover that my order was already ready. At that point, the employee confronted me and stated, “My manager is right there, talk to her if you need to.” To make matters worse, I was given an old burger, apparently assuming I would not notice. Thankfully, I did notice before eating it.
This pattern of behavior reflects poor customer service, lack of accountability, and serious concerns regarding food quality and safety. If I could give this location zero stars, I would.
I respectfully ask that Jack in the Box review the conduct of this employee and the overall quality of service at this location. Customers should not feel rushed, dismissed, or unsafe when receiving their food. Please ensure that employees are properly trained and that customers are treated with care and respect.
Thank you for your time and attention to this matter.
Stacy Castillo
Food was not what was expected did not bacon and extra pickles like I asked i had to add the pickles at home and when asked for sweet tea the tea had no sugar was not sweet at all and there was no tacos available and the employee didn’t give a receipt,
… moreCody Greyson
I ordered jumbo drinks but their system messed it up and they tried to give me smalls instead. I told them “no, I ordered jumbo.” She proceeded to argue with me about it, saying “I don’t need your attitude” and then tried to make me pay for their system mess up. Even showing her my phone she tried to argue with me about it. It wasn’t until the manager came up, took photos of my order on my phone, and then I got what I originally ordered and had paid for.
While I was eating I found a piece of plastic in my taco.
… moreWhile I was eating I found a piece of plastic in my taco.
Ryan Hall
It’s a very simple process. Take the order, repeat said order then execute the order. Not sure why this place cannot get it right. Person at the window took my order, repeated it back to me and got it right. Apparently the kitchen cannot follow simple orders. Try and get some qualified help if you’re going to charge the amount of money for food you are charging.
… moreTroy Dobson
This was my second time trying This restaurant, and thank you very much for the outstanding service because even though I had to use my electric scooter to get there, they still served me. The food was good, also. I’m an over the road truck driver and I seriously appreciate this location. Keep up the great work.
… moreDavid Kimble
This place is horrible just got my order shake is melted and see photo looks like someone already enjoyed my large shake. When we asked why it wasn’t filled up all the way, was told the manager said this is how it comes. A place is only as good as its management so guess the shake speaks the rest. What a waste of money. I just threw it in the trash because that’s what the whole order was.
… moreMargarita Melendez
The employees were nice my order was big and they did it super fast with great quality food
… moreRicardo Arredondo
You come to eat at this place and the manager charges you even for the ranch dressing—$41! But I didn’t know that in other places it’s free.
… moreForest Sanders
Would have been better. Just moved to area. Went late at night. Specifically talking about number 3, and 5 and ended up with some plain double cheeseburger. Literally even talked About. “Garlic” I used to work at jack in the box. Would go back but it’s 3am. Very disappointed
… moreGarrett Ryder
I was there earlier today for lunch got a Hamburger the sourdough bread was bad and very hard I was unable to eat it and had to throw it away very disappointed giving old stale bread to customers!!!!!
… more