Lance Farmer
I went to this location yesterday December 13t and ordered two Buffalo Ranch Chicken Sandwiches and two Vanilla Milkshakes. The only issue I had with the order is there was very little to no Buffalo Sauce on either of the two sandwiches. It was disappointing cause I was looking forward to that flavor and it lacked the hot sauce.
… moreKathryn Heim
My husband and I went through the drive thru early yesterday morning and Beverly took our order and served us. She was very pleasant, polite and cheerful! It was so refreshing to encounter someone with a wonderful smile and so friendly on a too early ( ) Saturday morning!
… moreSebastian Araoz
Whataburger is hit or miss, but usually pretty good. I get my food very quick most of the time but occasionally can take longer. The main problem I have is some days the food tastes better than other days, and that Whataburger has a tendency of getting my order wrong. Sometimes the workers have a very thick accent and can be a little mean so it can be hard to communicate. But most the time very nice and good service and food is great.
… moreNicole Rolison
Quick question…. Does the amount of sauce that is put on the burgers come out of the employees paychecks? Every single time we order from here we get the driest burgers. We always order them with extra sauce now just to get a regular amount of sauce….
I was so excited the Buffalo Ranch Chicken Strip Sandwich is back to order an get a Ranch sandwich…. With one time dab of buffalo… stop skipping on quality because it’s getting more and more rare now days.
… moreGiovanni Gonzalez
I’ve tried giving this Whataburger location multiple chances, but tonight was the last straw. I waited in the drive-thru for about 15 minutes with no cars ahead of me and kept being told, “just give me a minute.” The employee sounded dismissive and uninterested, and no one ever came back to take my order. I eventually gave up and drove off.
Unfortunately, this isn’t an isolated issue. Orders from this location are frequently wrong — missing ingredients, missing sides, and even missing entrées. A few months ago, I ordered a meal to go and got home to find my fries were missing. When I called, the manager asked me to drive back during peak traffic just to get the fries. There was no apology, she just sounded annoyed that I didn’t want to make another trip. Instead I just ate my burger with no fries and never went back for my side of fries that she offered to replace on another visit.
At this point, it feels like there’s no accountability and no real concern for customer experience. I’ve avoided this location for months and only came back because family wanted it, but this confirmed I won’t ever be returning. Too many mistakes and too little care.
… moreJonathan Curry
Ever since they were taken over and sold to the company from outside of Texas the service has gotten pretty poor and slow. At least it seems like they are addressing not being able to get the correct food to the right people in the drive thru but it’s kind of ridiculous they are asking you to double check everything is in there. I’m not unwrapping all the burgers I ordered to make sure it’s right.
… moresloshedmrbones
Been to other whatsburgers around the city but not like this. We wanted shakes in the middle of the day and glad we did. Went through the drive-thru and the young lady that took the order was incredibly pleasant. Pulled up to the window to get the shakes and she was just a nice in person. Made sure I got straws, napkins and just unlike any other experience. From when I pulled into the parking lot there wasn’t trash everywhere unlike others i have visited. Looked very clean and cared for. I wish more people worked for other whatsburger locations and restaurants like this young lady.
… moreRebecca Debusk
Linda and Kris were absolutely amazing. Kris is so funny and energetic for it being 1 am. Linda is so sweet. Thank you for the amazing service and kind words. I will be returning soon to see them!! thanks for the good food !!
… moreChristy Urban
The over night crew is amazing! Always friendly and food is always great! Chris is our favorite always knows exactly what I’m going to get (maybe I’m there too much), but it’s awesome when the staff makes you feel important and you’re on a first name basis! When I pull up to the speaker I literally say hi Chris and he says hi Christy are you getting the strips with large tea! If you’re a night owl I highly recommend going to this location and asking for Chris! Tell him Christy sent you! lol He’s the Best!
… moreVicky Cast
The employee Kye at the window was amazing! He had the best attitude and was so nice and polite. I’ve never received that level of service at Whataburger before. His outstanding customer service truly made my husband’s and my day. Kye is a perfect example of how employees should treat customers even through the Drive-Thru. He definitely deserves a shout-out! Restaurant 1103
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