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Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 566 Castle Pines Pkwy, Castle Rock, CO 80108
Phone: (303) 814-8280
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Order and Reservations
Order: Order online
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Reviews
Caro Luna
Today (Friday) at approximately 9:40 AM, I visited the restaurant through the drive-thru, and unfortunately the experience was extremely unpleasant.
From the moment we arrived, the staff member who attended us showed a negative attitude toward us. I personally was respectful and polite at all times however, the waiter repeatedly rolled his eyes, used an unfriendly tone and treated us with clear disdain; when I ask for something else he say “oh my good”
His behavior felt discriminatory and very unprofessional.
We never raised our voice or behaved rudely, yet the treatment we received was abrupt, dismissive and frankly hostile, starting from the first greeting.
This is unacceptable for any customer especially considering we came to enjoy a meal, not to be disrespected.
I am reporting this because we should all feel welcome regardless of how we look, speak or where we come from.
No restaurant should allow this type of attitude from their staff.
I expect that this complaint is taken seriously and that proper action is taken to ensure no other guests have to experience this type of discriminatory treatment again.
… moreFrom the moment we arrived, the staff member who attended us showed a negative attitude toward us. I personally was respectful and polite at all times however, the waiter repeatedly rolled his eyes, used an unfriendly tone and treated us with clear disdain; when I ask for something else he say “oh my good”
His behavior felt discriminatory and very unprofessional.
We never raised our voice or behaved rudely, yet the treatment we received was abrupt, dismissive and frankly hostile, starting from the first greeting.
This is unacceptable for any customer especially considering we came to enjoy a meal, not to be disrespected.
I am reporting this because we should all feel welcome regardless of how we look, speak or where we come from.
No restaurant should allow this type of attitude from their staff.
I expect that this complaint is taken seriously and that proper action is taken to ensure no other guests have to experience this type of discriminatory treatment again.
Heather LeClair
Closed down their frosty machine an hour before close and gave us cold fries and chicken nuggets. Thought hot fresh fries were a guarantee but not too worried about it. If you want to close at 10 just update your hours? Won’t be back!
… moreAdam Hall
This place either needs to be fully staffed or shut down; they get my order wrong at the drive through most of the time, and it seems to be because they don’t have enough staff for the amount of customers they have. I have no problem with the workers, but the management needs to step it up. Hire more people or get rid of this location
… moreMeghan Turner
The manager here, Mr Jackson, knows how to run a crew. He’s professional, courteous, proficient, and quick. The staff work very well together. We are just passing through, but I wanted to give a shout out because he goes above and beyond.
… moreJ Velez
Came in for a 13.00 combo meal around 6:15pm today. The gentlemen at the window said the sauces are .50 each even with a combo…. Spending 13.00 at Wendy’s and .50 for a bbq sauce with a combo… employee confirmed guess times are tough
… moreMelissa Gutierrez
My mom and I went for lunch and everything was delicious. We haven’t had any bad experience so far
… moresai phani teja goud
I visited this place on 8th August 2025 around 5:00 p.m. there is a guy with the cab shouting little weird working inside Wendy’s and when I ask him something he’s stalking me like a weird like a mentally disabled guy and the other lady who is serving she is laughing at us. I don’t feel it’s a good customer service. Somebody should look into this and take action. Please look at the CCTV cameras at their behavior
… moreCooper Murray
Usually this place is pretty decent. But I guess this is the only Wendy’s where you order a plain baconator and you get a Dave’s single with everything. How do I order a baconator here?
… moreBen Hilzer
ATTN OWNER: PLEASE CLEAN HOUSE AND REHIRE EMPLOYEES WHO MIGHT ACTUALLY CARE.
They never have food available. Ever. I think a bunch of children run this place and shut the machines down early. I think this place is allergic to selling Frosty’s…even though that’s the main item people care to buy here.
… moreThey never have food available. Ever. I think a bunch of children run this place and shut the machines down early. I think this place is allergic to selling Frosty’s…even though that’s the main item people care to buy here.
Garrett Decker
Do not eat at this location! Got my fiancé a chicken sandwich from here and she took 2 bites and then realized they gave her a raw piece of chicken! Instantly started not feeling well and she only had a really small amount when she noticed. Will be contacting a health department about this. Complete danger of salmonella and cross contamination.
… more