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We are bringing a NEW Chik to town that’s thicker, juicier and more delicious with every bite. Krystal is featuring the new and improved Chik which has tender white-meat chicken breast fried to golden, crispy perfection. The new Chik lineup will be available for a limited time at all of the nearly 300 Krystal restaurants at any time of day, whether the cravings hit you in the morning, midday, or even late night. Come get yours NOW!
Longtime fast-food chain serving square burgers on steamed buns, plus breakfast items & kids’ meals.
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Knoxville, TN | Krystal Restaurants
Krystal is the south’s original quick-service restaurant chain located in the heart of Knoxville, TN. Known for its signature square burgers, juicy chicken …
5320 Millertown Pike – Krystal
Find a Krystal … Locations | All Locations | Tennessee | knoxville … 3910 Western Avenue … Open until 12 am … Available order modes … Delivery … Pickup.
Home | Krystal Restaurants
Reel Good Bites! · The Hotness · Grab THE APP! Take your Krystal Kravings with you on the go · if you’re this curious about what’s poppin, Slide into our feeds …
Reviews
Jason Breeden
This was by and far the worst experience I have ever had at a Krystal. This restaurant had about five people inside and one car in the drive thru. We waited at the speaker about five minutes to order, and then when we got to the window they had it propped open and everyone inside was freaking out about being so busy. We finally got our food after probably fifteen total minutes of waiting and everything was wrong. They didn’t give us three of our burgers but gave one we hadn’t ordered. I went inside for the replacements and we left. Every single item we got was disgusting. Mayonnaise and ketchup were all over all of the buns, and WAY too much had been used. We spent about thirty dollars to wait a while and receive inedible food. And of course they didn’t put a receipt in the bag. Go figure.
Picture included is after we wiped off a glob of mayo, no joke.
… morePicture included is after we wiped off a glob of mayo, no joke.
Mindy
This store has gotten so much better 100% since Katie your general manager has taken over cuz I quit coming cuz it was so bad you could not get no service. They were outside doing drugs all kinds of stuff but since Katie has taken over it is 100% back to how it should be. Great service. Great food! Great hospitality. I will keep coming there as long as Katie is working there. She is done a wonderful turnaround for this store!!
… moreBecky Briant
5:00 as people get off work and go to get something to eat and they tell us it will be 8 minutes before they can cook them?? One car in the parking lot and one in the drive thru?? 8 minutes?? Last time I tried to go there and get some they CLOSED at 9:00?? You really need some good help there. I have been eating there for over 50 years and NEVER had such a horrible experience. They even mess up the Sunrisers now. I give up. Never again for the one on Broadway in North Knoxville. 3rd time was my “charm”
… moreTimothy Spence
The doors were locked when the restaurant was supposed to be open, which was frustrating. The drive-through is also difficult to navigate, adding to the inconvenience.
Customer service was okay once I was helped, but the initial access issues set the tone. The parking lot has plenty of space, though it could use some maintenance.
Overall, accessibility and layout problems make this location more frustrating than it should be.
… moreCustomer service was okay once I was helped, but the initial access issues set the tone. The parking lot has plenty of space, though it could use some maintenance.
Overall, accessibility and layout problems make this location more frustrating than it should be.
B M
Krystals has declined over the years. It isn’t the best value. Sometimes the food quality is not as good and especially I’ve noticed the breakfast isnt as good. I used to live the sunrisers but last few times I went they weren’t very good or fresh. Definitely doesn’t seem worth the price. The only plus side is that the western location is 24 hours so when I’m needing something late at night it is at least an option for me though I don’t usually prefer to go there unless I have no other option and need something to eat.
… moredoug baker
I keep trying to give this location chance after chance but it never does well. Either my food is cold or something is always missing.
… moreMary Flannery
Tonight we ordered Krystal’s. I ordered the chicken and got home which is 0.3 miles away and I can’t even eat them they are cold and hard as hell with one little tiny dab of Mayo! You guys absolutely need new people in there that know how to cook and operate a restaurant. If you don’t know how to do these things please go find another job. I am calling corporate office on this location.
… moreLiberty Vazquez
Just came home from the Krystal’s on Broadway… went through the drive thru and got home and all of my chili fries were so small… had maybe a small fry inside “maybe” and I ordered 4 of them ♀️ Keep trying to call them and of course no one answers. And of course they have a voicemail set up but that’s full too… I wonder why ♀️ From what there was they were good but it would have been nice for my small kids to full from one.
… moreStorm Wolf
They’re sign says drive through 24 hours. The last time I was here, they closed at 1am. I just pulled up at 11:30, and it’s closed.
… moreFrancisco Nieves
Overpriced for what I ordered. 4 krystals meal 10nbucks but yet the food was cold and not satisfactory at all even after waiting 15 min for it. I definitely won’t be back to krystals this is ridiculous
… more