Ricardo’s Pizza

  4.6 – 1,031 reviews   • Pizza restaurant

Social Profile:

Longtime pizzeria firing thin-crust pies plus a long menu of pasta, burgers & sandwiches.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Ricardo's Pizza 53129

Hours

Monday4–9 PM
Tuesday4–9 PM
Wednesday4–9 PM
Thursday4–9 PM
Friday4–10 PM
Saturday4–10 PM
Sunday4–9 PM

Address and Contact Information

Address: 5627 Broad St, Greendale, WI 53129

Phone: (414) 421-1980

Website: http://ricardosgreendale.com/

Menu Photos

Order and Reservations

Order: Order online

ricardosgreendale.com

Photo Gallery

Related Web Results

Ricardo’s Pizza – Takeaway food – Greendale – Order online

We pride ourselves on dough made fresh daily, fresh produce, our signature sauce, and the best Wisconsin cheeses. Eat delicious food. Grab a drink. But most of …

Menu of Ricardo’s Pizza

5627 Broad St, Greendale, WI 53129, United States. +1 414-421-1980. Links. Menu … Pizza Takeout Greendale . Burger Takeout Greendale . Pasta Takeout Greendale.

Ricardo’s | Greendale WI – Facebook

Ricardo’s. A Greendale Original since 1970. Pizza place …

Reviews

Daniela Lehmkuhl
We had a fantastic dinner at Ricardo’s in Greendale and everything was spot on. We started with the hand-cut eggplant strips and they were incredible. Perfectly crisp and full of flavor. We also shared the burrata salad, which was oh so creamy!

Wednesdays are a hidden gem here because all bottles of wine are half off, making it even more of a treat!

The pizza was wonderful as always. Consistently delicious crust, great toppings, and cooked perfectly. We went with the sausage, mushroom, green pepper, and onion.

To top it all off, the service was absolutely impeccable. Attentive, quick and friendly!

This place doesn’t disappoint!
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Dave V
First time for dinner and mixed reviews. The Italian beef and chicken panini were spot on. The pasta was decent but was like a 1/2 portion and the garlic bread tasted off. 4 stars for the food overall..Our server was very nice but nonexistent. Thankfully, the other waitstaff and buss team helped take care of us but everything took forever. I think next time we will just sit at the bar and stick with the sandwiches.
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Heidi
Dinner and service started out good but went down hill after that. Outdoor patio was very nice. Waitress was kind and stated out good but seemed very overwhelmed and busy and we didn’t see her alot. Pizza was burnt on edges. Waited long time time to get the bill and a to go box. Pizza definitely done way more than I cared for.
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Holden Walls
Salads were very fresh, had limited amount of topping on the side salad but the French and Italian dressings were really good. The cheesy garlic bread was good. The pizza was super good, I loved the sauce it was very flavorful and the crust was just as good. Calamari was fresh and was authentic with the tentacles pieces.
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Jacob Riberdy
My wife and I order pizza for take out all the time and they have some of the Best pizza in town! Their apps are also great like their cheesy garlic bread and mottzerella sticks. If you are looking for a new or good pizza place I Highly recommend Ricardo’s!
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Puddies Mom
Not happy with my to go order. I ordered sour cream and chive fries and ranch with my panini sandwich and got lame reg fries that were soggy and no ranch. The bucantini pasta was cold and sauce less. The meatballs were delicious but only got 2 unfortunately and the tiny piece of garlic bread looked like a scrap someone didn’t eat not an actual portion which I know can’t be what they serve u inside the restaurant because it was laughable. Our pizza was ice cold and I was there to pick up exactly when I was told it would be ready. Prob won’t be back again.
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Jason Lucchesi
Hidden gem in little Greendale, WI. Found by chance since Tanino’s was closed. Pizza is phenomenal here! I am somewhat of a Pizza snob, grew up on DeMarini’s when mama DeMarini was at the helm. Haven’t found a Pizza in recent years that I am truly looking forward to the next time we come here! All the food was good, but I cannot get over the quality of the pizza!
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Brooke
The marinara sauce for the garlic bread was beyond amazing! Perfect balance of sweet and salty. The pizza was great too! All of the toppings tasted fresh and you get a very good amount of toppings on the pizza. It is located in a nice area and our server, Brei, was awesome. We will definitely be coming back.

If you want to save a little bit of money, pay in cash :).
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Connie Gerlach
Ricardo‘s is great! they have excellent pizza and garlic bread. The blackened salmon salad is one of the best I’ve ever had. The food is phenomenal and the service is great!
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Customer Feedback
UPDATE IN RESPONSE TO THE OWNER:

Photos have been added to illustrate some of the many examples of burnt or undercooked food received from Ricardo’s. To make matters worse, Ricardo’s knowingly packaged food in this condition for customers to pick up, rather than taking responsibility and remaking the food before the customer’s arrival. Unfortunately, when this issue is addressed at pickup, customers must wait for their order to be remade, causing other items in their order to become cold.

Regarding your comment about “fact checking”:

1. A gift card was issued because it took four follow-up phone calls over the course of a week to speak with someone about an unauthorized charge. During this call, other issues were discussed, including poor food quality and incomplete orders.

2. Ricardo’s has been informed of all issues as they arise. Your kitchen supervisor confirmed that the plastic found in the food was likely part of a package that was cut open, resulting in the cut-off piece ending up in the dish. Accidents happen; however, your comment reinforces the original review’s note about deflecting blame, and your accusation of slander is itself slanderous.

3. In discussions about ongoing issues, Ricardo’s management placed blame on the kitchen staff, employee age, and “employee turnover.” “Employee turnover” refers to the rate at which employees leave a company and are replaced.

4. This review is not just about an incomplete order (missing half of the ingredients) or ongoing order issues in general; it’s about how management handled the situation. The representative who initially took the call offered to refund the incomplete order and asked to place the call on hold for manager approval. When the manager picked up, they were rude and condescending, refusing to refund the order due to a “few missing ingredients,” again placing fault on the kitchen staff.

It is clear from this review and others that Ricardo’s has been consistently inconsistent lately, a fact that management has also previously acknowledged. The difference here lies in how prior issues were handled compared to this situation.

ORIGINAL REVIEW:

Once a gem in Greendale, Ricardo’s Pizza has unfortunately transformed into a disappointing experience. While the staff may be friendly, frequent turnover has led to inconsistent food quality that raises significant concerns. Serious issues have been encountered, such as finding hair and plastic in meals, which call hygiene and safety into question. Many dishes have arrived incomplete or improperly cooked—some undercooked, while others are burnt beyond recognition.

Even more troubling is the management’s rude and dismissive attitude when concerns are raised. Instead of addressing complaints with respect and professionalism, there seems to be a tendency to make light of the issues and deflect blame. For a restaurant that charges premium prices, these problems are simply unacceptable.

For these reasons, I can no longer recommend Ricardo’s Pizza Greendale as I once did. It’s best to look elsewhere, as there are certainly better options that prioritize quality, accuracy, and customer care.
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