Dairy Queen Grill & Chill

  4.2 – 1,453 reviews   • Fast food restaurant

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Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Dairy Queen Grill & Chill 84737

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Reviews

zazzle777i
Its honestly just sad and disappointing. I love dairy queen, its one of my favorite restraunts. Ive lived in Hurricane for 5 years and this dairy queen has been garbage since the day I moved here. Everytime I go skiing at brianhead, I have to stop at the dairy queen in cedar because you absolutley can not get good food from this location. The main problem is that the oldest worker is 13. Litterally every
Single. Employee. Is a little kid. We need some better labor laws or something because I didnt even know that was legal. My order is constantly wrong, my gravy cup is always only half full, my chicken tenders are never coated in sauce evenly, there will be one drenched in sauce and soggy and then the next one is bone dry. It seems like they use cheaper ingredients as well because the chicken is always super skinny and has weird spots inside the meat. Stuff I have never experienced at thw cedar city location or any other dairy queen ive eaten at. I would love to see some changes. I would probably eat here every single day if they had good quality control and employees.
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Sha’Ree Pelletier
Im so beyond disappointed- I’ve waited several days to make this post I was trying to go through the store themselves, so I didn’t had few to make it put luv but no one has called me back so… I’ve left my number a couple times for the general manager nothing so I am now going to let y’all know the trash experience that my husband and I had.

So the other day we go in after ordering online the food is all packed in one bag, mind you we have a slightly large order so that alone was not the greatest idea also we had a couple drinks and Shakes and there was no drink carrier given or offered. My husband was the one that went in and they just watched him struggle and did nothing to assist. I didn’t see him until he came out of the store but as he came out because he was struggling the bag tore and the food went everywhere it was a humiliation in front of everybody it was a loss of $40 in food because now the food is all over the ground and I can’t get a simple phone call from the general manager to AT LEAST apologize, so yeah I’m pretty upset about this place.
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Trina W
My sister went to pick up a special order ice cream cake, the Happy Birthday was placed backwards, DAD in blue lettering was smaller than the lettering.
The manager on duty was rude to the staff who went to her at our request to rectify this gross error. She rudely answered him, “Don’t bother me, I’m busy.” My sister was not going to leave until the manger gave the refund. Finally she grudgingly came with no apology, angrily grabbed cash from the drawer, and gave it to my sister less than what was paid. We tried to make the best of it. Later, we sang happy birthday, cut the cake, and it was NOT what he ordered…Butterfinger ice cream cake. He was very disappointed.
Word of advice, check your order before leaving.
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Rick Fimea
I tried the new orange shake. For my preferences, I felt it was too sweet. My girlfriend loved her dessert she ordered. The drive-thru is UTV friendly.
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Joshua Dewey
Somehow my wife and spent over $40 here (we did splurge on some shakes), still… I’ve been saying this a lot lately, “fast food has become twice as expensive as it used to be and tastes half as good”. Our food in this last case was horrible. Order was missing items. Took a very long time. Should have sat down somewhere nicer.
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Aleksandra Morel
I stopped by this DQ on my way to Saint George. What a terrific team of people works there. I saw many high schoolers eat lunch and they were kind to everyone. They brought the food to my table and were wiping tables down after people finished eating. Clean bathrooms too. Definitely a wonderful place to stop by and have lunch.
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LeeAnn Jordan
The food was awesome but the gentleman that helped us did not have very good customer service skills. I can understand if people are having a bad day but with how we were treated was not very friendly. We had just come from my family’s viewing and so being treated like that made things unpleasant.
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Dylan Beveridge
Stopped here on a whim during a road trip all the way from Pennsylvania. The place was nice, service was quick, and the star of the show is their employee Paul. He was kind, friendly, and really went above and beyond anything I’ve seen from a fast food worker. Even seeing him interact with other guests, his smile never dropped and he was incredibly outgoing and friendly. Dairy Queen take note, hire more people like Paul
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Kevin Reviews
I honestly thought I was starting to bug them by calling in after my order every time I order DQ on DoorDash and have my Blizzard switched over to a shake (since the DoorDash app doesn’t list Oreo shakes). When my order arrived and I saw the handwritten note on my shake, it genuinely made my day and completely put that worry to rest.

Huge props to this Dairy Queen for keeping Hurricane feeling like a true small town and for clearly valuing good public relations and customer care. That kind of attention and friendliness goes a long way and is becoming rare these days.

This location consistently delivers great quality food and treats, but what really sets them apart is the attitude—always friendly, always smiling, and clearly happy to help. I could not recommend this place more. Top-tier service every. single. time.

Love that I can share a laugh with whoever takes the call too! Thanks Dairy Queen!
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Kris Marie
Thanks, Paul S, for your amazing customer service! Your cheerful smile and personality always brightens my day!

The 7 dollar lunch is the best meal! Choice of burger or of 3 chicken fingers. Affordable and delicious! Love the choice of a sunday or a blizzard.

If in hurricane utah, this is the best dq to stop at!
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